I visited Three at the Gyle Centre in Edinburgh today to activate my phone number. Mr Satvindar Singh provided excellent service and was very helpful, professional, and friendly. He made the process... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Adrian the manager was amazing. I’m autistic and was in the shop (gyle centre Edinburgh) crying my eyes out because I need WiFi to do my job but customer service could only help get me WiFi on a futur... Ver más
La empresa ha respondido
I had such a great experience thanks to Sunny, the assistant manager. From the moment I came in, he was welcoming, friendly and genuinely cared about making sure everything was perfect. His customer... Ver más
La empresa ha respondido
Sunny was very helpful. He listened to what I wanted, and ensured I understood what plan I was getting, actually showed me the contract and explained what each part meant. I felt confident... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Edinburgh (Gyle)
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 8, The Gyle Centre, EH12 9JT, Edinburgh, North, Reino Unido
- 01313398469
4,9
Excelente
103 opiniones
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Sanam and Gurmeet looked after me from…
Sanam and Gurmeet looked after me from start to finish I had a problem with sim card found out 3 contract where expired and happily renewed with them
5 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The lady was very friendly and helpful
The lady was very friendly and helpful. Excellent Service.
5 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Hey.
Thanks! Your review is really appreciated. -Pete
Great service
Great customer service. Very helpful and friendly
4 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Natasha. We really do love to hear this! Hope you have a great day 😊 -Jade
Excellent service
Sanam was very knowledgeable and helped me find the right phone for me then transferred all data from my old phone. I appreciated the time she spent doing that
18 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for the 5* review! We appreciate your feedback -Maxine
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Hi.
Thanks! Your review is really appreciated. -Pete
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for your feedback, Robert, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Everything was amazing
13 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Glad to hear it, Henil 😊 Thanks for this amazing 5⭐ review! -Jade
Everything was great
13 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Vikas. We really do appreciate it! Have a great day 😊 -Jade
Salem was a brilliant sales woman and…
Salem was a brilliant sales woman and helped me choose the right phone for my son , she had lots of patience with all my questions
12 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review. We appreciate you taking the time to send this over! Well done Salem 🎉 -Jade
Great experience in store with Kyle
Great experience in store with Kyle, same day new upgrade with iPhone 17 pro. Thanks!
11 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for this amazing 5⭐ review, Louise. We really do appreciate you taking the time to send this over! Great work Kyle 🎉 -Jade
Excellent experience @Three Gyle Shopping Centre (Edinburgh)
Sanam and AJ were very knowledgeable and helpful in renewing our contract. Well done 👍🏼
11 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Gus. We appreciate you taking the time to send this over! Well done Sanam & AJ 🎉 -Jade
Easy straightforward transaction
Easy straightforward transaction
8 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great Service
Gurmeet was extremely helpful and sorted everything out super quick! Great service
7 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Harriet. We really do appreciate you taking the time to send this over! Great work Gurmeet 🎉 -Jade
Great service
Great service from Sanam. We immediately got the help we needed to set up WiFi. Highly recommend. Calm and friendly.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for this fantastic 5⭐ review, Julie. We really do appreciate you taking the time to send this over! Great work Sanam 🎉 -Jade
Very helpful staff
Very helpful staff. Professional and polite
5 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for the 5* review! We’re always working on ways to make our customer experiences the best it can be, so we appreciate your feedback. -John
Respuesta de Three UK - 3Store Edinburgh (Gyle)
That's super, Chillykat. We're glad Kyle gave you the help you needed :) -Scott
Fast and friendly
Fast, efficient and super friendly service!
3 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for this amazing 5⭐ review, Simon. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Very solid work
Very solid work! Professional and quick problem solvers 😄
3 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Hello Simon, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Sunny was fantastic
Sunny was fantastic! Daughter lost mobile day before travel, she was very stressed and he was great, reassured her, sorted everything - saved the day!!! Thank you Sunny
1 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Thanks for this amazing 5⭐ review, Helen. We really do appreciate you taking the time to send this over! Well done Sunny 🎉 -Jade
CUSTOMER DIS-SERVICE NIGHTMARE
Like all true scam artists this company is easy to buy from and impossible to leave. I was not only mis-sold a product but am now called a liar and locked in to a service that doesn’t even work. To date I have spent over 6 hours on different phone calls and been back to the store three times - I took out a rolling contract for TWO MONTHS ONLY and was assured it was just a phone call to cancel. 4 months later I’m still trying to get any help at all. Please don’t sign up to these people - this is fraud of the highest degree and I expect in future they will be shut down.
20 de septiembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh (Gyle)
Hi Linda - This is not what we like to hear. If you took a contract from the store, the store manager would need to investigate this on their systems to see what the contract terms were. If you believe this was a 30-day plan, but the terms are longer, we'd need to chat with you to look into this via your account. Please connect with us via webchat, and we'll get this raised with you via the complaints team: https://bit.ly/2PmAIzQ. -Michael
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