Jemimah delivered excellent service today, she made sure all my needs were met, we had a nice conversation and gave she me the best deal too. I now have home broadband and a SIM card for €36 which is... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS Edinburgh, North, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Jemima and Jamie were so helpful and patient. They had the expert knowledge to fix a problem we had setting up my son’s phone. It was complicated and they took all the time needed with no stress and k... Ver más
La empresa ha respondido
Visited the 3 store in St James Edinburgh after a subpar visit at my home store. Met Guvvy the assistant manager who after two minutes of conversation told me the phone I would probably buy, talked th... Ver más
La empresa ha respondido
The guys at 3 are always so helpful, going above and beyond. They always make sure I get the best deal. Even when renewing a phone plan isn’t straightforward, they make it easy and remove the stress f... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Edinburgh St. James
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, Reino Unido
- 01315572308
4,9
Excelente
191 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It was a straightforward transaction
It was a straightforward transaction. Jamie is extremely knowledgeable, made everything go smoothly, no sugar coating and just putting it as clearly as can be.
20 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Jemimah was super excellent in…
Jemimah was super excellent in delivering quality customer service to me.
She was clear, explained and made all my options clear and was convincing and helpful to me.
19 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for the review. We're glad to hear it's been such a good experience for you, Taiwo -Maxine
Mağazazanı alışverişten çok memnun…
Mağazazanı alışverişten çok memnun oldum jemimah bize yardımından ozellıkle memnun kaldık.çok güler yüzlü ve yardımsever.🙏🙏🙏🙏🌸🌸🌸
19 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for taking the time to leave a 5* review -Maxine
Alicia and Harry were both very helpful…
Alicia and Harry were both very helpful at finding me a new plan!
16 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Gurveer in the Edinburgh St James…
Gurveer in the Edinburgh St James shopping centre store made the process very clear and simple for me
15 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Jemimah!!
Jemimah You were really Amazing !!
We just loved your support and deals.
Thank you for being helpfull!!
14 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Super friendly team always happy to…
Super friendly team always happy to help out
13 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Nipped into the shop to get some help
Nipped into the shop to get some help, and Jamie was so helpful. Highly recommend
13 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Jamie during your store visit. We appreciate you taking the time to share this with us. -Michael
Good experience of shopping at Three UK Edinburgh St.James
Member of Staff Jemimah had:
Good Customer Care
Good communication skills
Satisfactory service
Showed a variety of options to choose from
12 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for this fantastic 5⭐ review, King. We appreciate you taking the time to send this over! Well done Jemimah 🎉 -Jade
Sam was great
Sam was great. Gave me a lower price than expected and made good conversation while onboarding me.
9 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for your feedback, Chanelle, and it's lovely to hear that you enjoyed great customer service from Sam with your new plan. We appreciate you taking the time to share this with us. -Michael
Gurveer very helpful in Edinburgh St…
Gurveer very helpful in Edinburgh St James shop
11 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
That's fabulous, Ross. We're glad you had a great experience in the Edinburgh store from Gurveer and the team :) -Scott
Sam was great help!
Sam was great help. Talkative, and knowledgeable about the products I was interested in. Great service, couldn't ask for more.
6 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Hey Dani, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Excellent customer service
Really nice lads, superb help with helping me get a new phone
6 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Superb, Tyler. We wish you the best with your new phone :) -Scott
Had an amazing experience with Sam
Had an amazing experience with Sam - it was a quick and smooth process to change my number over to 3 thanks!
5 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Hey Varsha, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Emilia was amazing
Emilia was amazing. She fixed my problem in 2 mins flats
4 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for this fantastic 5⭐ review, Amar. We really do appreciate you taking the time to send this over! Great work Emilia 🎉 -Jade
Best customer service
Sam really helpful and resolved my issue immediately. Also take his time give best customer service. I am really pleased. Thanks to the Three store and Thanks to the Mr Sam.
4 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Hi Anowarul, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Great service from Sam
Great service from Sam! Nice and quick and easy to work with to upgrade
4 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
It's always exciting to get an upgrade :) We're glad Sam got it sorted for you, Andrew. Thanks for you 5 star review -Scott
Great service
Very helpful and took the time to get my new phone set up
4 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for this amazing 5⭐ review, Mason. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for your feedback, Lisa, and it's lovely to hear that you enjoyed great customer service from Gunveer. We appreciate you taking the time to share this with us. -Michael
Gunveer was excellent
3 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Edinburgh St. James
Thanks for this amazing 5⭐ review, Guy. We really do appreciate you taking the time to send this over! Well done Gunveer 🎉 -Jade
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.