Three UK - 3Store Halifax Opiniones 

213
•
TrustScore: 5 sobre 5

4,9

12 Woolshops, HX1 1RU Halifax, Midlands, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very helpful and advised on changing our phone and 2 SIM cards. Great that we can now use our phones abroad without buying extra SIM cards. Brilliant customer service, very friendly.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Adil was really helpful, customer service was a struggle and he managed to support me and went through everything. If your customer service was just as effective as Adil that would have saved me a gre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came today to upgrade my broadband as my contract was running out. Shah at the store was very helpful and gave me a brilliant deal and managed to sort everything out for me under 15 minutes. Amazing c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely customer service by adil Found the best deal for us for our contract going down by 5 pounds Recommend him to many other customers Top tier worker Working hard for us customers

La empresa ha respondido


Información sobre la empresa

  1. Electrónica y tecnología

Sobre Three UK - 3Store Halifax

Escrito por la empresa

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Escrito por la empresa

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Información de contacto

  • 12 Woolshops, HX1 1RU, Halifax, Midlands, Reino Unido

  • 01422320912

4,9

Excelente

TrustScore: 5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(213)

34.024 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience

Great experience. Mobin was excellent found me a fantastic deal. Brilliant attitude and friendly

16 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Hi Kate, we’re delighted Mobin offered attentive, professional support, matched you with a plan that fits, and made the whole experience warm and positive. -Kishan

Valorada con 5 estrellas sobre 5

Shah in the Halifax Three store was…

Shah in the Halifax Three store was very polite and helpful.
Sorted out my issue quickly and affectively.
Great service.
Thanks.

15 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Thanks for the 5⭐ review! We're thrilled that Shah provided you with great service and friendly guidance at our Halifax Three store. -Neha

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, everything was nice and smooth. Very happy with the overall service.

8 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Hi there, thanks for sharing; it's great to hear our team took such good care of you and that your entire experience was seamless and pleasant. -Kishan

Valorada con 5 estrellas sobre 5

The customer service was excellent

The customer service was excellent. He clearly knew what he was doing and was very helpful throughout. His professionalism and positive attitude made the whole experience smooth and pleasant. As a customer, I felt valued and truly happy with the service I received.

6 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Thank you so much for your amazing feedback, Blessing! We're absolutely delighted that you had such a fantastic experience with our team. It’s wonderful to hear that their expertise and approach made such a positive impression on you. -Manavata

Valorada con 5 estrellas sobre 5

Very helpful explained everything

Very helpful explained everything

3 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

That’s superb, Ian! It’s wonderful to know this has been your experience with us. Thanks for sharing it with us! 🌟 -Ayesha

Valorada con 5 estrellas sobre 5

My experience to the store was amazing…

My experience to the store was amazing i felt reassured both israr and shah helped me setting up my tablet and felt very welcoming

1 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

We really appreciate your feedback, Alera. Knowing that Israr and Shah helped you feel comfortable and confident while setting up your tablet means a lot to the team :) -Ayesha

Valorada con 5 estrellas sobre 5

Adil has been a realy very helpfully it…

Adil has been a realy very helpfully it has been privilege to have him served me thank you very much Adil

27 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Thank you for the wonderful review, Rabia 🌟. We’re so pleased to hear Adil was so helpful and made your experience feel special 🙌. Your kind words mean a lot 💙. -Shivam

Valorada con 5 estrellas sobre 5

I just want to take the time to say one…

I just want to take the time to say one of your advisors really helped me out today. I had a few issues on my phone which meant I couldn't use it and Adio sorted it right away for me. At the same time he discussed a new ohonedeal with me and even offered to help me set it up. The whole process was made really easy and any questions I had were answered straight away. He was really patient and kind. What a credit he is to the store.

25 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Thank you so much for sharing this, Dawn! 🙌 It’s wonderful to hear how quickly Adio got everything sorted and guided you through your new deal with such care. ⭐ -Veronica

Valorada con 5 estrellas sobre 5

Mobin was excellent

Mobin was excellent. Very helpful and sorted everything for me.

25 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Amazing, Phil! We're glad to hear that Mobin provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Valorada con 5 estrellas sobre 5

Visited 3 Store in Halifax am 23rd…

Visited 3 Store in Halifax am 23rd February 2026.
Adil was very patient, helpful and considerate in reviewing how we both upgraded from IPhone 8+’s to new phones and package.
Adel delivered exceptional customer service.

23 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

This is wonderful to hear, Robert! We’re thrilled that Adil made your upgrade experience smooth and enjoyable at our Halifax store 😊 -Veronica

Valorada con 5 estrellas sobre 5

We were assisted by Mobin at the…

We were assisted by Mobin at the Halifax branch, and he really helped and guided us on our purchase, we couldn't have asked for a better service. Would reccomend any customers to come here for all your needs. All the workers in the shop are polite, Helpful and courteous.

20 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

That's fantastic, Samantha. We’re delighted to hear that Mobin guided you through your purchase and that the whole team at our Halifax store made you feel welcome. Your recommendation means a lot to us. ☺️ -Prabhjeet

Valorada con 5 estrellas sobre 5

Castumer handler

The way he is traten you AND proffetionalism in highest standerd

13 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Thank you, Wendwesen, for sharing your feedback. We’re so pleased to hear you felt well cared for and experienced such a high standard of service. Your kind words mean a lot to us. ☺️ -Prabhjeet

Valorada con 5 estrellas sobre 5

Made my experience very welcoming

Made my experience very welcoming, had an amazing experience in the shop with shah helped me with my tablet and sim, he also explained the deals very carefully too and went step by step did not rush me at all made sure I understood everything before I left the shop

11 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Thanks a lot for this, Derek! Shah always brings his best, and it’s wonderful to hear he made your visit smooth, friendly, and stress‑free. So glad he could help with your tablet and SIM! We can’t wait to welcome you back again 🤗😄 -Ayesha

Valorada con 5 estrellas sobre 5

Very helpful explained my deal in store…

Very helpful explained my deal in store very happy with the service would recommend shah for amazing deals in store

11 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Thanks for this fantastic review, Somwang! We’re thrilled to hear that Shah provided excellent support and guided you to the best deal. -Neha

Valorada con 5 estrellas sobre 5

Mobin was such great assistance

Mobin was such great assistance, he really has great customer care. Had a smooth experience buying my broadband and tablet. Thanx team Halifax.

11 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Really appreciate this, Willie. Mobin will be thrilled to hear he made your visit a good one. We’re happy you’re pleased with our service. Wishing you a great start with your new broadband and tablet! 😀 -Ayesha

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service, would definitely recommend
Served by Aaminah

9 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Huge thanks for sharing this, Shelley 🌟. We’re so pleased Aaminah could provide the great support you experienced. -Shivam

Valorada con 1 estrellas sobre 5

Lied to me and didn’t fix a problem they caused

EDIT: They replied to this review with a link to get me in touch with the business care team (who also did absolutely nothing) they lied about the roaming on my contract which I had in front of my very own eyes in my hands, they are also not helping with this situation at all so I’m changing my review to 1 star until someone actually sorts this out.

One of the most laughably incompetent and dishonest experiences I’ve ever had with a company, it’s almost beyond belief. I switched a family member over to a Three business plan for his number that was already on a consumer plan after being promised by the in-store employee (after he put some effort in to convince me) to switch the number over, telling me that the roaming on the plan would continue, and in his own words that “he would make sure it’s all sorted” and that it would be the exact same plan but cheaper. Lo and behold the roaming did not continue. I contacted Three online immediately and was repeatedly told to go in-store, then I went into the store and got told to go online, so basically I was sent on an goose chase, and then when I tried online again they said they can’t do anything and was told to go in store AGAIN which is ridiculous. So still no resolution. I later returned to store again a week or two ago and they started saying I should pay if I want roaming, and refused to take responsibility and said there was nothing they could do, even though they blatantly lied and I received next to no help. After a good twenty minutes of trying to get them to understand the concept of lying to customers being bad, they agreed to give me a “solution” - a 1 month SIM card topped up with 12gb of roaming data, which is the only reason it’s not 1 star. This solution is only good for one holiday though, and also means I need to swap sims and hand out the new number which is a huge pain. Not to mention 12gb is on the lower side for what I would use abroad. Before we left the guy said he will have a word with the liar that promised the roaming. Never heard a word since! Considering I’ve been a loyal customer for the best part of 20 years (probably even more than that but I don’t keep count anymore) and have multiple numbers that I pay for with them, this is an absolutely crude and ridiculous way to treat a customer, I’m still quite shocked at how bad they handled this, even with companies like Amazon who have equally shady practices I’ve always gotten a solution to my problem eventually. Please stay away from this company, as when something goes wrong you probably aren’t going to get any help.

22 de enero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Hello Blake, we understand how frustrating this has been and we never want our customers to go through such experiences. We appreciate your loyalty over the years and would like to get the chance to learn more about what went wrong and work towards putting it right. Please reach out to our Business Care team here: https://bit.ly/3RkG1h0 so we can review the details with you. Our team is available Monday to Friday from 8am to 8pm and Saturdays & bank holidays from 9am to 5pm, closed Sundays. -Suhaas

Valorada con 5 estrellas sobre 5

Great service by Adil he was a very…

Great service by Adil he was a very polite young ma will be coming back in to see him for future

7 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Creating smiles and delight is what we’re proud to bring to our customers every day, Les. Adil made it happen beautifully. We can’t wait to welcome you back again 🤗 -Ashifa

Valorada con 5 estrellas sobre 5

Nice service by adil

6 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Halifax

Respuesta de Three UK - 3Store Halifax

Hi Sarabjeet! It’s brilliant to hear that Adil looked after you. We’re glad they made such a positive impression during your interaction with us. -Kishan

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