The person serving me. Kym, at the Inverness Eastgate store. It was her unparalleled assistance and perseverance on my behalf that is the reason I am writing this review. She didn't just do her job, s... Ver más
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Localización
Cambiar localizaciónUnit 24A, Eastgate Shopping Centre, IV2 3PX Inverness, North, GB
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Consulta las opiniones de los clientes
Connor was very helpful with myself and my husband and reduced our monthly outgoings. Connor was pleasant, engaging and supported us when we did not know the ins and outs of things. Thank you Connor -... Ver más
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Connor was fantastic, explained all of our options for our business account. Initially came in to discuss a business sim only contract but after Connor explained the benefits of having the broadband f... Ver más
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Staff friendly helpful and very particularly the young lady thathelped me today. Sorted out my problem tablet working well and information and apps were not lost
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Inverness
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 24A, Eastgate Shopping Centre, IV2 3PX, Inverness, North, Reino Unido
- 01463236336
4,8
Excelente
61 opiniones
No consta que solicite reseñas
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Connor is very helpful .I like dealing…
Connor is very helpful .I like dealing with him
2 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Thank you for the amazing review! We’re so pleased you had a fabulous experience with Connor. 😊 -Veronica
Kym was absolutely amazing throught the…
Kym was absolutely amazing throught the whole process she made it so easy
23 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Hi Tapiwa, lovely to know Kym made everything feel smooth and easy, creating such a positive experience for you. -Kishan
Respuesta de Three UK - 3Store Inverness
Bravo, Alana! 🎊 We’re thrilled to hear that Connor was so helpful. Thank you for your kind words! -Suhaas
Respuesta de Three UK - 3Store Inverness
Thank you for sharing, Suzie. It’s great to know James at Inverness delivered the kind of service we aim for. -Ayesha
Excellent service and helpful advice 👍…
Excellent service and helpful advice 👍 from James
6 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Hi Maureen. It is great that James provided such useful support and guidance for you. We are pleased that you had a positive experience with our team. -Kishan
The person serving me was excellent
The person serving me. Kym, at the Inverness Eastgate store. It was her unparalleled assistance and perseverance on my behalf that is the reason I am writing this review. She didn't just do her job, she did it very well.
1 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Dr Prentiss, thank you so much for sharing this. It’s wonderful to hear that Kym’s service and guidance made such a positive impact on your visit. 🌺 We can’t wait to welcome you back again! -Neha
James gave an excellent service as…
James gave an excellent service as always
1 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Hi Jacqueline, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from James. -Suhaas
James was very helpful
James was very helpful. He met my needs and sorted everything out! 10/10
27 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Hi Peter. It is great to hear that James was so efficient and made sure you were well looked after. We are glad you had such a positive experience with him. -Kishan
Was very helpful and friendly..
Was very helpful and friendly..
26 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Hi Mark! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Respuesta de Three UK - 3Store Inverness
Hi Sylvia, thanks for taking the time to leave a review. We’re pleased to hear Benny was able to look after you and make your visit a positive one. -Shivam
Fab James the advisor was brilliant
Fab James the advisor was brilliant
24 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Thank you, Lewis. We’re delighted James provided such excellent support and appreciate your wonderful feedback. -Suhaas
Very good service from Conner
17 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Hi Robert! That’s phenomenal! We’re delighted Conner made your visit remarkable and you celebrated with a shining 5 ⭐ -Ashifa
Connor was very helpful with myself and…
Connor was very helpful with myself and my husband and reduced our monthly outgoings. Connor was pleasant, engaging and supported us when we did not know the ins and outs of things. Thank you Connor - much appreciated.
17 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
We love this energy! 🔥 Connor was happy to guide you through everything and help reduce your monthly outgoings. Thanks for shouting him out and for this lovely 5 ⭐️ rating 🙌 -Ayesha
Connor was brilliant and so helpful
Connor was brilliant and so helpful, has save me a lot of money today. Thanks Connor x
6 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Thanks for sharing your experience, Moira. We’re thrilled Connor gave you such excellent support and helped make things clearer and more affordable ✨👏 -Neha
Connor was very helpful
Connor was very helpful, while explaining the difference between the phones that was looking at and helping me choose the phone, will be back in the future
4 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Boom 💥 Reviews like yours make our day. We're delighted to hear Connor talked you through the options and helped you pick the phone that suited you best. Hope we get to welcome you again in the future, Craig 😊 -Arvind
Very helpful and good service from…
Very helpful and good service from Connor
3 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
We’re delighted Connor helped make things easier for you, Andrew. Wishing you a wonderful day 😊. -Suhaas
James who served me was excellent
James who served me was excellent, he was super helpful and well informed.
13 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Thanks a ton for your review, Donna 🎉 We’re thrilled to hear that James offered exceptional support and guided you with clear, confident expertise. Wishing you great things ahead 💙 -Arvind
Respuesta de Three UK - 3Store Inverness
Bravo, Alex! 🎊 We're thrilled to hear that James made your experience remarkable. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq
Atrocious Customer Service
I have been a customer with Three for over 20 years and recently went into store to upgrade my phone and contract. All went well and delivery expected and confirmed by DPD as 2 Mar. Took time off and waited in for delivery. Received email from DPD in the afternoon of 2 Mar that delivery would now be 4 Mar. Rearranged my life for receiving parcel on 4 Mar, to get an email on 3 Mar that it would be delivered today, 3 Mar. Contacted Three and the first customer advisor I spoke to was not interested. Couldn’t do anything to help or he wouldn’t contact DPD, as I have no way of contacting them. He tool it as a complaint then received an email from Three to say that my complaint had been closed and I would need to contact OFCOM. Cancelling my order and will go with another mobile phone provider.
3 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Inverness
Hi Geoff, we’re really sorry to hear about the experience you’ve had with your recent upgrade and the delivery changes. After being with us for so many years you should always feel supported and it’s disappointing to hear that this wasn’t the case. We completely understand how frustrating it must have been to adjust your plans repeatedly only to face further delays and unhelpful support.
We want to make sure this is handled correctly and we’d like to investigate the situation further for you. Please reach our chat support team at https://bit.ly/3C43TKN available Monday to Friday from 8am to 10pm and weekends from 9am to 8pm and they’ll be happy to assist. -Arvind
Respuesta de Three UK - 3Store Inverness
Thank you for the review! We’re so happy to hear that Connor provided excellent support throughout. ✨ -Neha
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