Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were a... Ver más
La empresa ha respondido
Localización
Cambiar localización161 Kensington High Street, W8 6SU Kensington, London, GB
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Consulta las opiniones de los clientes
Zayd was fabulous and really made the experience of shopping for a phone enjoyable. I highly recommend seeing Zayd at the High Street Kensington branch if you need a new phone or upgrade!
La empresa ha respondido
All enquiries were dealt with promptly and professionally.
La empresa ha respondido
So thankful I found Evangeline who speak my language, I'm old and a bit deaf, she's very patient and got Anna to upgrade my account. Helped me with my questions about my phone. I usually go to your H... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Kensington
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
161 Kensington High Street, W8 6SU, Kensington, London, Reino Unido
- 02079382950
4,9
Excelente
138 opiniones
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Very productive and pleasant experience with Three
Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were able to do all this in the comfort of the Three store on Kensington High Street in London. The Three app was easy to download and to use! Overall a well-deserved 5-star experience!
24 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hi Mauricio, we really appreciated the glowing feedback. We're delighted that Daniel was able to guide you smoothly through the account setup and help pair your daughter with the ideal plan. It's fantastic to hear that your experience at our Kingston High Street branch, as well as with our mobile app, was so seamless - Three Social Media Team
Dan was brilliant
Dan was brilliant. Smooth, calm, thoughtful and foresightful
20 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Thank you for your feedback! We're thrilled Dan had such a positive impact on your experience with us. 🌟 – Three Social Media Team
Zayd made it a special experience
Zayd was fabulous and really made the experience of shopping for a phone enjoyable.
I highly recommend seeing Zayd at the High Street Kensington branch if you need a new phone or upgrade!
20 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Fantastic to hear Zayd made shopping for a new phone such a brilliant experience 📱✨ Thank you for the wonderful recommendation for our High Street Kensington branch, Chris! – Three Social Media Team
Zayd was so helpful as we were right…
Zayd was so helpful as we were right off the plane and a complete mess. He made setup so easy. Thank you!!
18 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hi Morgan, thanks for taking the time to share your experience. We’re happy Zayd was able to guide you through everything and make the process straightforward.
– Three Social Media Team
Very helpful
Very helpful, had issues with malware and Evangeline help me resolve it.
14 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hi Mohamed, we’re delighted to hear you had such a positive experience. Great to know Evangeline supported you and helped resolve the malware problem. Thanks for your kind words.
— Three Social Media Team
Service very good
Service very good, got a new case that has been recommended by Dan . Thank you also for showing me how to uodates my apps.
14 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey Zennie, we’re delighted to hear that Dan was able to recommend the right case for you, and that our team helped you update your apps with ease. Thank you for your wonderful feedback! 😊
-Three Social Media Team.
I just wanted play games to help wìth…
I just wanted play games to help wìth my memories but my phone somehow got a virus. Thank you Eve for helping sort it out
13 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey Inie, we’re really glad to hear that Eve was able to get your phone issue resolved quickly. Thank you for the feedback! 😊
-Three Social Media Team.
Thank you thank you for helping me…
Thank you thank you for helping me learn how to sending email . you're our angel Eve
12 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey Norma, thanks for the glowing 5⭐ rating! We’re thrilled to hear that Eve helped make your experience easy and enjoyable.-Three Social Media Team
Thank for helping me set up the phone…
Thank for helping me set up the phone Anna you are very kind:)
8 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey Nelda, we’re really glad to hear Anna made the phone setup process easy and left such a kind impression. Thank you for your feedback. 😊
-Three Social Media Team.
Dan was so helpful with my new phone…
Dan was so helpful with my new phone contract, helping me pick the best phone and offering to set it up and do a discovery session to learn about the device 5*
8 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey Eileen, it’s great to hear Dan offered such supportive guidance and made getting your new phone and contract a smooth experience. Thanks for sharing your feedback. 😊
-Three Social Media Team.
Very helpful day from staff of three
4 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey Alex, it’s great to hear that our team looked after you so well. Thank you so much for your feedback! 🙌 – Three Social Media Team
Thank you for the help Evangeline
2 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hi Eliza, thanks for the amazing review. We’re glad to know that Evangeline delivered top tier support and ensured a positive experience for you.
– Three Social Media Team
Staff very helpful
Staff very helpful, i usually go to hammersmith store. Happy staff here are nice and helpful especially Dan and Eve
31 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey Adoracion! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Dan and Eve are truly awesome! 😎 — Three Social Media Team
Evangeline is an angel
Evangeline is an angel, we suffered for 9 months when she left to work in another store. She always able solve any phone issues we have. Thank God she’s back
31 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey Ali, we’re delighted to hear how much Evangeline has supported you over the years, and we understand how challenging it can be when a familiar face moves to another store. Thank you so much for your lovely feedback. 😊
-Three Social Media Team.
Absolutely brilliant
Absolutely brilliant, super friendly and totally efficient. I had wrestled with trying to transfer content of iPhone 14 to iPhone 17. Eve identified the problems and handled the whole process through to the end. A very happy customer I am.
30 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hello John, we’re glad Eve guided you through the transfer and made everything easy for you. Thanks for sharing your experience. - Three Social Media Team
I felt sorry for Evangeline as she was…
I felt sorry for Evangeline as she was trying to transfer my stuff frim.my samsung to my new iphone as it was taking so long, bless her she persevered and still managed to serve other customers at the same time. I cant thank her enought for tge help
27 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey there! 🌷We’re thrilled to know Evangeline made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
Three Kensington High Street is my…
Three Kensington High Street is my favourite. Jo was great in the past, Daniel helped today with a better deal for my phone. I am very grateful. He was excellent.
25 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hi Jean! Thanks a ton for giving Daniel a shoutout! ⭐⭐⭐⭐⭐ We are thrilled that he was excellent and got you fully sorted out. ☺️ — Three Social Media Team
Thank you for the help
25 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hi Angelita, we’re grateful you took a moment to share this. It’s great to know our team could assist you when you needed it.
– Three Social Media Team
Daniel in Three Kensington was really…
Daniel in Three Kensington was really helpful for us. We appreciate his kindness and also to Evangeline. Thank you.
25 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hi Ginny, thanks for sharing your feedback. We’re thrilled to hear that Daniel and Evangeline at Kensington delivered exceptional support with a warm approach and made your visit seamless.
— Three Social Media Team
Three Store in High Street Kensington…
Three Store in High Street Kensington is the best because of Daniel and Evangeline’s amazing help!
25 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
That’s fabulous to hear, Rosalina! A big shoutout to Daniel and Evangeline at our High Street Kensington branch for providing such exceptional support. Thank you so much for sharing your positive feedback. 🙌 – Three Social Media Team
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