Vessey provided the best experience I have had in a long long time. After a disaster of breaking 2 phones in 24 hours she was so understanding and accommodating. Been a long standing three custome... Ver más
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Vessey provided the best experience I have had in a long long time. After a disaster of breaking 2 phones in 24 hours she was so understanding and accommodating. Been a long standing three custome... Ver más
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We have been into the store on several occasions and the young lady was very helpful. I managed to change my broadband contract after many years of delay and get my smart phone working much more effic... Ver más
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Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... Ver más
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I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... Ver más
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Escrito por la empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito por la empresa

LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, Reino Unido
Invita a los clientes a opinar
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Very polite& helpful Muqs explained everything very well

Respuesta de Three UK - 3Store Leicester (Highcross)

Respuesta de Three UK - 3Store Leicester (Highcross)
I had forgotten my Google password, & was unable to log into anything, So I took the Motorola to the Three shop close to the clock tower, I explained the problem I had, And to my suprise, The assistant shrugged her shoulders and said there's nothing she could do & carried on playing with her phone, without even looking at my phone! So I went to the Three store in the shopping centre & got a complety different response, After explaining the situation JJ was straight on it, After working on the phone for 10/15 minutes, I was able to walk out the store, with my phone fully working again! Many thanks JJ, Your a star⭐ I won't be wasting my time with the other store again!

Respuesta de Three UK - 3Store Leicester (Highcross)

Respuesta de Three UK - 3Store Leicester (Highcross)
Received all necessary information I need, helpful support

Respuesta de Three UK - 3Store Leicester (Highcross)
Thanks for sorting my sim and internet, Raluca and Mo.

Respuesta de Three UK - 3Store Leicester (Highcross)

Respuesta de Three UK - 3Store Leicester (Highcross)
Thanks for usefull support Raluc. Great service

Respuesta de Three UK - 3Store Leicester (Highcross)
Very helpful Vessy and Raluca, thank yu

Respuesta de Three UK - 3Store Leicester (Highcross)
I got the great deal for my friend. Also great customer service. I got everything what I asked for. My questions were answered in professional manner.
Mo and Raluca served me. Thanks

Respuesta de Three UK - 3Store Leicester (Highcross)
Vessy helped me so much .. I have got what I wanted

Respuesta de Three UK - 3Store Leicester (Highcross)
Rahat was brilliant helping me today. Grearly appreciated support.
Amazing team work.

Respuesta de Three UK - 3Store Leicester (Highcross)

Respuesta de Three UK - 3Store Leicester (Highcross)
Mo was great. Offered Great customer service and provided us with the best deals

Respuesta de Three UK - 3Store Leicester (Highcross)

Respuesta de Three UK - 3Store Leicester (Highcross)
Jayjay...exceptional customer service, give him a raise

Respuesta de Three UK - 3Store Leicester (Highcross)
Huge thanks to Caitlin and Vessy who provided an exceptional service. Both understood this was about more than just giving me the details of a new contract, after I explained the poor experience I had had with another major company. Super friendly, kind and helpful - thank you both!

Respuesta de Three UK - 3Store Leicester (Highcross)
Mo was very helpful in store, brilliant customer service 10/10

Respuesta de Three UK - 3Store Leicester (Highcross)
Customer service was 100% satisfactory with Rahat.

Respuesta de Three UK - 3Store Leicester (Highcross)

Respuesta de Three UK - 3Store Leicester (Highcross)
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