Great friendly support from Michael in getting the best deal for the new Samsung Z8. Made the pre ordering of the new model easy. Always use the Maidstone branch because of the staff.
La empresa ha respondido
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Consulta las opiniones de los clientes
I broke my iphone and needed my ESim to be transferred onto my old iPhone whilst my current one went off to be fixed. I popped into Three Fremlin Walk Maidstone and was served by Erin who was absolute... Ver más
La empresa ha respondido
We were helped by Erin today and she was really helpful. All queries and questions were discussed and sorted. She was very professional and understanding. Very knowledgeable about the products and s... Ver más
La empresa ha respondido
The store assistant, Michael was amazing. He helped setup my new iPhone 17e and pass across all my data from my old iPhone 11. We experienced a problem that meant the iPhone 17e didn’t connect to the... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Maidstone
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 12 Fremlin Walk, ME14 1QP, Maidstone, South, Reino Unido
- 01622671373
4,9
Excelente
78 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Had a visit to 3 in Maidstone Erin very…
Had a visit to 3 in Maidstone Erin very helpful no problem that’s why I am with 3 thank you Erin
6 de agosto de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Great friendly support from Michael in…
Great friendly support from Michael in getting the best deal for the new Samsung Z8. Made the pre ordering of the new model easy.
Always use the Maidstone branch because of the staff.
24 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hey there, we’re really glad Michael at our Maidstone store gave you great support and helped you secure the right deal on your new Samsung Z8. We truly appreciate your recommendation. 😊
-Three Social Media Team.
Jack was great
Jack was great! He helped me move everything from my old android phone to my new iphone.
17 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hi Linda, we really appreciate your feedback. It’s great to know Jack guided you through the move from Android to iPhone with ease. Thanks for taking the time to leave a review.
– Three Social Media Team
We were helped by Erin today and she…
We were helped by Erin today and she was really helpful. All queries and questions were discussed and sorted. She was very professional and understanding. Very knowledgeable about the products and services.
We left very happy.
5 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hi, there! It’s great to hear that Erin made your visit smooth and stress‑free. Her ability to listen, guide and explain clearly is something we’re incredibly proud of, and your experience reflects exactly the level of care we aim to deliver every day. 😇 - Three Social Media Team
Thank you Erin
I visited Three in Maidstone today to switch from another provider, and I had a great experience. Erin assisted me throughout the process and clearly explained each step, making sure I understood everything before moving forward. She was extremely friendly and made the whole experience smooth and stress-free. Excellent customer service!
4 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Your words are a real highlight, Abbie ✨ We’re pleased Erin’s attentive support at our Maidstone store made your move across feel easy to follow, with clear guidance every step of the way 😊
- Three Social Media Team
Great service from Richard in 3 shop in…
Great service from Richard in 3 shop in Maidstone … He managed to sort my problem out really happy that he went the extra mile
As an OAP so helpful would recommend this shop as all staff have been very helpful
20 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hey, Linda! It’s great to hear that Richard provided such attentive support and made sure everything was resolved smoothly for you. Knowing that you felt genuinely looked after means a lot to us. 😇 -Prabhjeet
Great service
Michael was amazing, very knowledgeable and helpful.
Highly recommend!
20 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hey Becky, we’re so glad you’re happy with our service from Michael, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
Lorena was a amazing I broke my phone…
Lorena was a amazing I broke my phone and she helped us set up the new phone and transfer everything I’m not techi so this was a massive help to me she is a credit to your company
14 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
We’re thrilled to hear this! Sam will be delighted to know she made your experience shine. Thanks for letting us know, it truly means a lot to us, Ian! 🥰 -Kashish
Helpful and friendly, trustworthy
Helpful trustworthy and friendly
11 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Thank you, Gorem! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Erin was most helpful
Erin was most helpful, polite and very informative. Patient
11 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hi Lydia, thank you for taking the time to leave a review. Erin will be thrilled to know her support made a real difference.
Three Social Media Team
Erin was wonderful and talked through…
Erin was wonderful and talked through all the new options clearly and idiot proof.
11 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hey Neil. We're thrilled Erin made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Michael was fabulous
Michael was fabulous. Very informative and made sure we got the best deal for three 3 phones. Thank you
31 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Thanks for sharing, 🎉 Stacey! Michael clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Great service from Lorena and Michael…
Great service from Lorena and Michael who assisted us and went above expectations.
31 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hi Emily. Thank you so much for taking the time to share this, as it is fantastic to hear that Lorena and Michael provided such brilliant support and went above and beyond for you. -Shivam
Michael was super knowledgeable about…
Michael was super knowledgeable about the phones and contracts he was very helpful and patient to get us the best deals. We got three phones and contracts. Michael was very polite throughout our two visits.
16 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Wonderful to read feedback like this, Verity. Michael’s knowledge and patience really shine through, and we’re delighted he helped you find the right phones and contracts across both visits. -Manavata
Jack was informed and helpful to assist…
Jack was informed and helpful to assist us transfer all our accounts in one visit.
8 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hi Kevin, thank you for the brilliant 5 ⭐ rating. We're delighted to hear Jack made the whole process smooth and straightforward for you. -Maryalex
Fantastic help from jack thank you…
Fantastic help from jack thank you helping with the set up
6 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
That’s brilliant to hear, David! We’re so glad Jack could help get everything set up and running smoothly for you. Thanks for sharing your experience and welcome to Three. -Shivam
Jack was fantastic
Jack was fantastic, excellent service and great advice.
4 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hi Mark, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Jack. -Prabhjeet
Michael was very good and helpful today
3 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hey there! Simple, easy, sorted! 🎉✨ We’re hyped Michael could help you out today, have an awesome week ahead! 🚀 -Kashish
I broke my iphone and needed my ESim to…
I broke my iphone and needed my ESim to be transferred onto my old iPhone whilst my current one went off to be fixed. I popped into Three Fremlin Walk Maidstone and was served by Erin who was absolutely brilliant she was so efficient and did this for me within a few minutes. Extremely patient and helpful.
30 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Yay 🎉 Sacha, your words light up our day! We’re delighted that Erin at Fremlin Walk Maidstone stepped in with calm expertise, sorted your eSIM switch onto a backup phone, and got everything sorted swiftly while your device was away for repair. Wishing you smoother moments ahead ❤️ -Arvind
The store assistant
The store assistant, Michael was amazing. He helped setup my new iPhone 17e and pass across all my data from my old iPhone 11. We experienced a problem that meant the iPhone 17e didn’t connect to the internet. Michael went above and beyond to fix the issue which was due to a software issue from tfw transfer from my old phone. Massive thank you to Michael!!!
28 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Maidstone
Hi Warren! Thanks for the 5⭐ review, we really appreciate it. Michael will be so glad to hear he got everything sorted with your new iPhone and fixed that connection issue. Massive thanks for the shoutout! 🙌📱✨ -Ayesha
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