Aaron really helped me out today, he made everything so simple and had such a good chat and a laugh amazing customer service from Aaron couldn’t commend him enough!
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1, 99-101 Northumberland Street, NE1 7AG Newcastle Upon Tyne, North, GB
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Consulta las opiniones de los clientes
Came into store today and spoken to Aaron and he was very helpful since I went into another store and refused to help me but Aaron happily did it within moments
La empresa ha respondido
martin was a great staff, really friendly and so helpful. would definitely recommend three! the package deals were really effective!
La empresa ha respondido
Spoken to aaron today in reguards to how to use a smartphone and have some features explained to me since im nkt too familiar woth smartphones but i was carefully walked through ensuring i understoo... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store N'castle (N'humberland)
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 1, 99-101 Northumberland Street, NE1 7AG, Newcastle Upon Tyne, North, Reino Unido
- 01912612867
4,9
Excelente
171 opiniones
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Paris was great
Paris was great, helped me sort out a new deal and new phone. Been with three for years, this customer service I had.
15 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Thank you for the review, Susan! We truly appreciate you sharing your experience. It’s wonderful to hear that Paris helped you secure a deal that met your expectations 😊🎉. -Neha
Aaron helped me with my phone contract…
Aaron helped me with my phone contract and was super friendly will definitely be coming back if I need anything 10/10
18 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
💙 That’s brilliant feedback, Doniya! We’re so pleased Aaron could help with your contract and make the experience super friendly 🙌 Thanks for sharing such a glowing review 🌟 -Shivam
Came into store to speak to aaron today…
Came into store to speak to aaron today about my bills and term of contract and managed to save me money reducing my stress thank you
18 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Hi Binu, thanks for taking the time. Great to hear Aaron went through your bills and plan in store today and helped lower your costs so you left feeling at ease. -Kishan
What an experience from Tommy in…
What an experience from Tommy in Newcastle getting my phone working again thank you so so so much what an absolute star
17 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
It's fantastic to hear Tommy got your phone sorted. Your feedback means a lot. -Suhaas
Great service by Tommy to sort me out a…
Great service by Tommy to sort me out a new phone. Much appreciated thank you
17 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Wow! It’s wonderful to hear that Tommy made everything effortless and ensured such a smooth experience. -Afaq
Came into store in needing of help to…
Came into store in needing of help to sort my accounts out in which I was served by Aaron and not only did he help me he ended up helping me saving alot if money during the while process
Thanks
14 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Tommy was very professional and…
Tommy was very professional and helpful, I purchased additional broadband and he did everything within 10mins . I will definitely come again for my the rest of my service apartments
13 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Hi Hkins, great to hear Tommy looked after you and set up the new broadband quickly. We appreciate you planning to return for your other apartments. -Kishan
fantastic customer service from lauren…
fantastic customer service from lauren came in for help and walked aqay with a lovely new phone she even set it all up very happy
9 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Thank you for sharing such brilliant feedback, Patricia! 🌟 We’re so glad Lauren could help you find the perfect device and made the whole process seamless. 😊 -Veronica
Aaron At Newcastle store provided…
Aaron At Newcastle store provided excellent service when I renewed my 3 contract and also with my roaming charges enquiry
Definitely recommended to my family and friends
7 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Hi Janet, thanks for sharing your experience. It’s good to hear that Aaron at our Newcastle store helped you get your contract sorted and answered those roaming questions. We appreciate the recommendation to your family and friends too. -Kishan
Aaron is fantastic staff
Aaron is fantastic staff. His customer service is top nouch. I have met Aaron in the past when l had my first Broad band and he gave me oustanding service. On my arrival today, l went to meet him and he gave another fantastice service. I would recommend Aaron to customers vising three.
6 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Thank you, Kenneth. We’re pleased Aaron provided outstanding support during your visit. Your kind words and recommendation inspire us to keep delivering excellent service. -Suhaas
Lauren was fab!
Lauren was fab! Very helpful and lovely to talk to :)
5 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
We appreciate you taking the time to share your experience, Eleanor. It’s great to know Lauren provided such supportive assistance. Have an amazing day ahead! -Afaq
Paris was fantastic gold star
4 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Anna, we’re delighted Paris delivered such remarkable support. Your recognition means a lot to us. -Suhaas
Amazing service from Tommy in…
Amazing service from Tommy in newcastle. Thank you for your help and expertise
4 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
We couldn’t be happier knowing you’re smiling, Steven! Your appreciation of Tommy’s efficiency means so much. What a joy it was to serve you at Newcastle! -Ashifa
Amazing service by Tommy
Amazing service by Tommy. Thank you so so much
4 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Hi Alma, we truly appreciate your kind words about Tommy. ⭐ Thank you for taking the time to leave this review. -Neha
Aaron was a good customer service rep
Aaron was a good customer service rep. He handled my case with ease and made me happy. Thank you.
4 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Fantastic stuff, Temilola! We’re so glad to hear that Aaron were excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Paris was great sorted out roaming on…
Paris was great sorted out roaming on my accounts
4 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Thanks for the great feedback, Dee. We're really pleased to hear Paris was able to step in and get everything sorted for you. -Ashifa
Paris was great I'd give 10 stars if I…
Paris was great I'd give 10 stars if I could
4 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Even if the system capped it at 5, your feedback is a perfect 10 to us. We’re thrilled that Paris made your experience remarkable. Thank you for sharing, your kind words, Alan. -Ashifa
Respuesta de Three UK - 3Store N'castle (N'humberland)
Hey Hassananaw, that’s incredible! We’re happy to know Amy gave you such excellent support. 🌟 -Veronica
Its a wonderful experience every time i…
Its a wonderful experience every time i go there. Staff name Lauren she’s so kind and helpful and a nice way to guide.amazing experience 👍🏻
3 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Hey Labeed, thank you for sharing this amazing 5⭐ review! We’re thrilled Lauren gave you such a fantastic experience. -Veronica
Great service
28 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store N'castle (N'humberland)
Hey.
Thank you. We really appreciate your review. -Pete
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