Staff absolutely lovely and kind also communication was incredible they help do every step and was quick. My partner was happy of there service thanks all to Chris and Louis.
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Staff absolutely lovely and kind also communication was incredible they help do every step and was quick. My partner was happy of there service thanks all to Chris and Louis.
La empresa ha respondido
Went into the store because had a problem with my account that I couldn’t sort out online, or over the phone, ( to be honest, I could not understand what the person on the phone was saying) in store t... Ver más
La empresa ha respondido
Great service. Always really helpful & patient with explaining things I dont understand ! Thank you Sally & Chris 🙏
La empresa ha respondido
A* service and explained everything! Couldn’t have asked for more help from Sally and thank you so much to Chris for keeping my 3yr old entertained while sorting my SIM.
La empresa ha respondido
Escrito por la empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito por la empresa

13 Stodman Street, NG24 1AT, Newark, Midlands, Reino Unido
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Hayley, Chris and the rest of the team are brilliant in the Newark store. They are always polite and give a warm welcome when entering the store. I wanted to go for a phone contract and they talked me through every option. Whilst I didn't pass they were very professional about the situation and advised me what I can do further and supported me with next steps!
Well done team, you should be very proud.

Respuesta de Three UK - 3Store Newark
Went into the store just looking at phones, I was approached by Sally who asked me questions to understand my needs. She asked who my current provider was and asked if I had 5 minutes to see if she could find me a better deal - to which Sally did! I am now saving £20 a month by switching to three! I would never have even considered switching providers! Sally is an asset to your team! Thank you so much.

Respuesta de Three UK - 3Store Newark

Respuesta de Three UK - 3Store Newark
Very helpful, good knowledge of products understand of the customer needs. worth a drive to the three shop. I did try on line but give up. Well done Three keep the shops and the knowledgeable staff . Thank you.

Respuesta de Three UK - 3Store Newark
Sally and Hayley in Newark store, extremely helpful and friendly.Good knowledge of products and found me a really good deal.Thank you both

Respuesta de Three UK - 3Store Newark
Very nice experience. Great team working together, very helpful. To be honest it was exactly they type of highend customer service the hightstreet should supply.... 5*s
Thank you !

Respuesta de Three UK - 3Store Newark
Fabulous service from Chad!! 😁 I was dreading going in to upgrade my phone as i have had crap service and pushy salesmen from every other shop i have been in. Chad was a refreshing change. He made me felt looked after as a customer, i could see he put in the effort to find me a decent deal and DID NOT act on the best interest of the shop rather than me, as a customer. Wow! Chad was still in training, whoever is training him up is doing a great job! Please don’t change and turn into one of those sharks with a ‘don't give a damn attitude’. I will definitely keep coming back, so will my husband, i will tell friends and family also. Thank you so much three Newark! ⭐️

Respuesta de Three UK - 3Store Newark
Today we were served by Chris, he was so helpful and informative of the broadband and mobile plans which made it very easy to chose. We had been served by Chris the last time we came to 3 and he is very consistent with his customer service and extensive knowledge regarding mobile devices.

Respuesta de Three UK - 3Store Newark
Came into the shop a couple weeks ago and was greeted by Sally. I was looking to move from EE to 3, Sally gave me some prices and was incredibly helpful explaining everything in depth so I felt in safe hands. Will be coming back soon to see Sally to move over

Respuesta de Three UK - 3Store Newark
Great service and helpful just need to slow down a bit a little to rushed

Respuesta de Three UK - 3Store Newark
Excellent service and friendly sales representatives very helpful and very easy process from start to finish. Good value for money.

Respuesta de Three UK - 3Store Newark
Chad is a trainee in store and greeted and engaged me beautifully this morning. First impressions are so important and Chad did not disappoint.
Both Chad and his manager (Hayley?) were quick to assist not only with my original request (Hayley showing amazing skill and knowledge, Chad clearly engaged and keen to learn from her), but ably assisted with a couple of smaller requests before my leaving the store. I was very impressed.

Respuesta de Three UK - 3Store Newark
A massive thank you to Hayley and sally who helped out with in the shop on Saturday. They was so kind and patient with my elderly friend to help them understand and get the best deal for them. They went above and beyond

Respuesta de Three UK - 3Store Newark
Fist class service from valley and sally

Respuesta de Three UK - 3Store Newark
Chris was really helpful in explaining the different ranges of phones to go for and the right plans for me!

Respuesta de Three UK - 3Store Newark
Great Customer service. Very helpful and better customer service Highly recommended.

Respuesta de Three UK - 3Store Newark
Above and beyond service from Hailey the store manager and Sally who have worked tirelessly to sort out our phone issues for months :)

Respuesta de Three UK - 3Store Newark
Superb customer service and care. The Three Newark team are all fantastic to deal with. Not only are they extremely knowledgeable they are excellent with providing solutions and assistance with mobile phone needs and guidance. I have been a customer for several years and the service and support with the Three Newark team is consistently excellent. Highly recommend.

Respuesta de Three UK - 3Store Newark
I’m currently with EE , thinking of changing . Sally was amazing sorted me out with a good deal ,arranged pac code and will do data transfer ,when I’m come back in

Respuesta de Three UK - 3Store Newark
Sally,chad and hayley amazing ,upgrade was simple ,and well documented verbally and written ,thank you

Respuesta de Three UK - 3Store Newark
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