I came in to get help with pop ups on my phone and Immanuel helped me within 5 minutes and my phone was as good as new!
La empresa ha respondido
Localización
Cambiar localizaciónUnit 72 The Guineas Shopping Centre, CB8 8EQ Newmarket, Midlands, GB
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Consulta las opiniones de los clientes
Friendly, nice and informative
La empresa ha respondido
Lucia and Addison were initially helping me purchase a new phone and contract. Despite the abrupt change to the purchase with it just being the sim plan, they were very accommodating to the sudden c... Ver más
La empresa ha respondido
Tegan was extremely helpful and patient, my phone was dancing around, Tegan explored different options but I did need a new phone, my phone was quite old and had done well tbh. Thank you Tegan for al... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Newmarket
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 72 The Guineas Shopping Centre, CB8 8EQ, Newmarket, Midlands, Reino Unido
- 01638662503
4,8
Excelente
69 opiniones
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Immanuel was super helpful fixing my…
Immanuel was super helpful fixing my sim card that burned out, and he even helped me make a choice to upgrade my wife's phone plan. 10/10 service and friendliness.
8 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Jonny, brilliant to know Immanuel stepped in with such friendly and effective help. Fixing your SIM and assisting with the plan upgrade shows real dedication. -Manavata
Wonderful people
Wonderful people, Lucia was such a great help. Good enthusiasm and over great service
23 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Thank you for sharing this with us, Caigan. It’s great to hear that Lucia brought such positive energy and delivered excellent support throughout your experience. -Afaq
Immanuel was very very helpful and…
Immanuel was very very helpful and patient with me. He made sure to inform me on everything I was getting and what to expect. I appreciate the friendliness of the staff as well.
23 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Spreading joy and happiness every day is what we love, Kameron. Hearing that Immanuel made your visit special fills us with pride. It was a pleasure taking care of you! -Ashifa
Excellent service
Excellent service. Immanuel helped me upgrade in store, treated me well.
21 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Thanks for sharing, Susan! 🎉 Immanuel clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Tegan was extremely helpful and…
Tegan was extremely helpful and patient, my phone was dancing around, Tegan explored different options but I did need a new phone, my phone was quite old and had done well tbh. Thank you Tegan for all your help and support and making my life a little less stressful! 😊
Pam Baynes
19 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
What a beautiful note, Mrs. Baynes. Tegan’s attentive support and calm presence clearly transformed the whole experience into something lighter and more reassuring. Her effort and care really stand out. -Manavata
I love how everything is so quick here
I love how everything is so quick here! In and out in 5 minutes to set my home internet. Everything explained clearly.
18 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Hi there, we’re happy your broadband setup was so quick. It’s great to know our team provided clear details to make the process smooth. -Suhaas
Very friendly and helpful.
17 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
That’s fantastic to hear, Zoltán. We’re so pleased our team provided such a welcoming and supportive experience for you 🌟 -Arvind
Mica was super helpful and…
Mica was super helpful and understanding of all my questions relating to getting a sim and the 3 app, would recommend
4 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Hey Ben. We’re delighted Mica were able to help and make sure you got everything you needed during your visit. Feedback like this really makes our day. ☺️ -Prabhjeet
Lucia and Mica were very helpful and…
Lucia and Mica were very helpful and patient. Great experience overall. Thanks for everything.
1 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Barley, thank you for sharing! It’s great to know Lucia and Mica’s patience and guidance created a smooth, positive experience for you. -Suhaas
Respuesta de Three UK - 3Store Newmarket
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Immanuel was absolutely fantastic
Immanuel was absolutely fantastic. His product knowledge is superb and his customer service is exemplary. I will be referring all my friends
9 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Kaleb, your words truly brighten our day! 🎊 Immanuel’s patience and care reflect the kind of service we strive for, and it’s wonderful to see that recognised. Wishing you a fantastic day 😊 -Neha
The customer service was exceptional
The customer service was exceptional
9 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Thank you, Kayla! It’s wonderful our team made your experience feel seamless. We're always happy to help 😊 -Suhaas
Immanuel saved the day!
My tablet wasn't working so I came to three, Immanuel then sat with me for nearly an hour helping me sort out the issue, I'm very pleased with his work today!
9 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Thank you for sharing this wonderful feedback. Immanuel’s patience and dedication truly shine, and we’re delighted he was able to get everything back on track for you. It’s great to know you left feeling supported and reassured. -Manavata
Super helper Three
Helped me better than i could have ever expected. Thank you
7 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
That’s amazing to hear! We’re so glad the support went above and beyond your expectations, your appreciation truly makes our day, Terry! 🥰 -Kashish
Respuesta de Three UK - 3Store Newmarket
Thanks for the review, Kaz! We’re thrilled our team gave you great service and friendly guidance in store. 🎉 -Neha
Immanuel was very helpful and got my…
Immanuel was very helpful and got my account set up quickly. Also helped with questions about using Wise for payment.
27 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Ben, we’re delighted to hear Immanuel provided such knowledgeable and welcoming assistance, carefully walked you through each detail, and made your account setup quick and stress free 😊. Your kind words mean a lot to us. -Neha
We had a great costumer service…
We had a great costumer service experience at the Three store in Newmarket very knowledgeable and fast service and extremely kind and helpful.
25 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Hey there, that’s awesome! 🎉 We’re glad you were provided such excellent support at our Newmarket store. 😊 -Veronica
Respuesta de Three UK - 3Store Newmarket
Lovely feedback, Aj 🌟 It’s great to know our team left you feeling confident and happy 🙌 💙 -Shivam
Very helpful end understandable
Very helpful end understandable
16 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Amazing, Thad. It is brilliant to hear that you had such a great experience. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Emmanuel was the shittttt
Emmanuel was the shittttt , very wonderful and helpful
4 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Newmarket
Hi Eme. thank you for your amazing feedback! We’re so glad Emmanuel was able to give you such wonderful support and make your experience a positive one. ☺️ -Prabhjeet
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