Been in today and was helped by Glen who was fantastic. Helped me organise my several contracts and put some roaming on a few of them for an upcoming holiday then sorted out a new phone for my daughte... Ver más
Localización
Cambiar localizaciónUnit 14 Town Square, Spindles Town Square Shopping Centre, OL1 1XF Oldham, North, GB
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Consulta las opiniones de los clientes
Went in today looking for a new internet provider. Glen was well informed about offers and the best offer for my needs, explained about direct debit guarantee, returns policy and what to expect from m... Ver más
La empresa ha respondido
Spoke to suriya, she was fantastic, very knowledgeable and was really helpful. She explained the store was closing, which is awful, I prefer 3 to Vodafone. I won't be going to Vodafone. But suriya was... Ver más
La empresa ha respondido
Elisha and siria were incredible with their knowledge and customer services. I had had a contract with a previous network provider for 15 years. I was able to move over to EE with ease. All t... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Oldham
Escrito por la empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa

- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 14 Town Square, Spindles Town Square Shopping Centre, OL1 1XF, Oldham, North, Reino Unido
- 01616335949
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Glen sorted me out a great deal
Been in today and was helped by Glen who was fantastic. Helped me organise my several contracts and put some roaming on a few of them for an upcoming holiday then sorted out a new phone for my daughter. Helped me get a great deal and gave me all the information I needed. No nonsense just sorted me out. Service like this is why I’ve stayed with Three for so long and will continue even when they merge with Vodafone. Hope to see him still there when I’m next upgrading the other contracts.
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Spoke to suriya
Spoke to suriya, she was fantastic, very knowledgeable and was really helpful. She explained the store was closing, which is awful, I prefer 3 to Vodafone. I won't be going to Vodafone. But suriya was spot on and it's a shame I won't be coming in anymore.

Respuesta de Three UK - 3Store Oldham
I wasn’t told about the trade in deal.

Respuesta de Three UK - 3Store Oldham
Polite, well informed.
Went in today looking for a new internet provider. Glen was well informed about offers and the best offer for my needs, explained about direct debit guarantee, returns policy and what to expect from my new product. Would highly recommend a visit.

Respuesta de Three UK - 3Store Oldham
Great customer service from 3 in Oldham Spindles
I bought 3 broardband online and what a disaster. Their courier dpd who deliver your hub are an absolute joke. Trying to contact them to speak to a real person is impossible. They wont give you the choice of using a neighbour or dropping off in a safe place you have to sign for it in person, thats fine if you are at home to recieve it but if not they take it back then text you their next delivery, but Im not in the time they gave me on 4 seperate occasions!!! How can I tell them that, I can't because using their virtually agent is a waste of time and you can't get through on the number they ask you to call.Anyway, I ended up going into their Oldham.store to try and resolve my issues and I was supported by a fantastic young lady named Soriya. She was polite, very understanding and very helpful. She sorted out my issues after I spent 1 hour speaking to three agents she contacted for me, I did not know that I needed a 3 phone number I don't have one as my provider is BT. This was not explained to me when I signed up and I ended up spending 5 days trying to sort the mess out without success but Soryria did it for me in an hour. I can't thank her enough, she is a credit to 3 and her customer service skills are excellent. Thank you Soryia.
.

Respuesta de Three UK - 3Store Oldham
Went in and spoke to Glen
Went in and spoke to Glen, he was amazing

Respuesta de Three UK - 3Store Oldham
i was out of contract and the sales…
i was out of contract and the sales team were amazing and got me a brilliant new deal. im autistic and nearly had a meltdown in their store but the team member was very helpful understanding and patient

Respuesta de Three UK - 3Store Oldham
Helpful
Glen was really helpful and friendly. Got things finished quickly and efficiently.

Respuesta de Three UK - 3Store Oldham
TaSha very good service on my mobiles 2…
TaSha very good service on my mobiles 2 Accounts weren’t Texting Sorted it

Respuesta de Three UK - 3Store Oldham
Tasha was fantastic in the Oldham…
Tasha was fantastic in the Oldham store, 14 days of being given terrible advice and being sent faulty SIM cards, after 20 minutes she had resolved all of our issues.
10/10

Respuesta de Three UK - 3Store Oldham
Fantastic service
Fantastic service. Tasha was cery helpful qnd friwndly

Respuesta de Three UK - 3Store Oldham
Leanne at the Oldham store
Excellent quality customer service from Leanne at the Oldham store today. Helpful, patient and very informative.

Respuesta de Three UK - 3Store Oldham
I needed help with my contract and was…
I needed help with my contract and was served by lianne this lady definitely have th best customer service

Respuesta de Three UK - 3Store Oldham
Leann served me today and was the most…
Leann served me today and was the most helpful I’ve ever received in customer service would definitely come to see her again if I had any issues

Respuesta de Three UK - 3Store Oldham
Glen @oldham branch was amazing and…
Glen @oldham branch was amazing and helped me secure my new phone.Amazing service and support.

Respuesta de Three UK - 3Store Oldham
I have been served by the wonderful…
I have been served by the wonderful lady suraya, she is wonderful lady she’s excellent she made my day
Thank you for your lovely service suraya all the best

Respuesta de Three UK - 3Store Oldham
Surya is the best customer service,she…
Surya is the best customer service,she is the best and absolutely salesperson

Respuesta de Three UK - 3Store Oldham
Updating our contract
We were out of contract and needed to update it. We dealt with Glenn he was so helpful got us a great deal and was so helpful in explaining the procedure we are not very technical and made the process so easy for us nothing was too much trouble for him. Thank you Glenn for your patience and your amazing customer service 😁

Respuesta de Three UK - 3Store Oldham
Mo was very friendly and helpful
Mo was very friendly and helpful

Respuesta de Three UK - 3Store Oldham
Amazing help from Glenn
Amazing help from Glenn, so lovely and really helpful. Very happy with my new phone

Respuesta de Three UK - 3Store Oldham
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