Brilliant service, good advice looking forward to using are new device
La empresa ha respondido
Localización
Cambiar localizaciónUnit 23, 35 Old George Mall, SP1 2AF Salisbury, South, GB
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Consulta las opiniones de los clientes
I had liv today who helped me upgrade my phone. She was extremely knowledgeable and gave me a few options of phones, plans and prices. I normally dread upgrading as I don’t understand all the technica... Ver más
La empresa ha respondido
Luke was amazing, he was very informative and he explained everything in detail. Great service and would recommend.
La empresa ha respondido
Grace was very helpful and so was her manager.
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Salisbury
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 23, 35 Old George Mall, SP1 2AF, Salisbury, South, Reino Unido
- 01722570999
4,9
Excelente
109 opiniones
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Henry and Luke were super lovely and…
Henry and Luke were super lovely and got my phone and my kids phones upgraded to a better cheaper deal - so many extras thrown in too. Great service :) happy days 😁
26 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Hi Debbie, thank you so much for sharing this lovely feedback ⭐️😊
We’re over the moon to hear that Henry and Luke took such great care of you and your kids’ upgrades, better deals, extra perks, and happy faces all around… that’s what we love to see 💛✨
— Three Social Media Team
Super helpful staff
Had broken my SIM card and Luke the assistant manager sorted me out super quickly and was really helpful. Great staff and a great experience.
26 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Thank you for the 5⭐ review, Maddie! We truly appreciate you sharing your experience. It’s wonderful to hear that Luke, our assistant manager, provided you with outstanding care. – Three Social Media Team
So helpful
So helpful, polite, efficient in sorting out actions to obviate scammers leading to true effectiveness. Happy to stay with 3 as a result.
20 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Hi Tim. Keeping your account secure should always be a smooth and reassuring process, so it is fantastic to hear that the team took such swift, proactive steps to protect you. We are absolutely thrilled to know that this efficient support has kept you happily on board with us. -Shivam
Respuesta de Three UK - 3Store Salisbury
Hi Jacqueline, thank you for sharing your thoughts! We are thrilled to hear that your recent interaction with our team was absolutely top-tier. -Kishan
Excellent services
Excellent services, I have been to Three customer for a long time. Very good deal with home boardband and monthly sim contract. Staff store no. 1405, Grace is very helpful and well explained on setting up boardband.
13 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Aw, Santosh! Thank you for sharing your great experience. Grace is truly a gem, and it’s great to know that she brought the good vibes! ✨ We can’t wait to welcome you back! ☺️ -Kashish
Great customer service agent
The customer service agent, Keith was really helpful and supportive in getting my husbands phone working. It needed a new SIM card, he also showed us how to reboot our phone should we need too.
5 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Hi Coral,
Thanks for sharing this, it’s great to hear how helpful Keith was in getting the phone sorted. Showing you how to reboot it and fitting a new SIM really shows the care he put in. Lovely to hear such a smooth and supportive experience. -Kashish
Great friendly service from staff who…
Great friendly service from staff who know what they are talking about and don’t force sales onto you.
Always leave with a great deal and know that if there’s any problems I can call back any time 10/10
14 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Thanks, Matt. We’re pleased to hear the team supported you without any pushy sales and that you feel confident coming back if needed. ⭐ -Ayesha
First class service
As always, the fabulous Elliotcame up trumps again! This time providing me with a completely seamless broadband connection. Elliot and his team are the reason I remain a loyal Three customer.
10 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Hi Dawnie,We truly appreciate you sharing your experience. It’s wonderful to know that Elliot and the rest of the staff continue to provide the level of service you’ve come to expect from us. Knowing that our team is the reason for your long-standing support means a great deal. We're glad we could get your new home connection sorted out so easily! -Shivam
Keith was brilliant
Keith was brilliant, highly recommended from Salisbury branch
9 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Amazing! We’re delighted Keith made things easy for you and that you had a brilliant experience at our Salisbury branch. 🥰 -Prabhjeet
Keith was friendly
Keith was friendly, clear, and polite.
I had no issues with the service he provided and everything was explained clearly.
7 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Really lovely feedback! We’re pleased Keith’s helpful approach and clear guidance made such a positive difference. Thanks for taking the time to share 💫 -Samad
Respuesta de Three UK - 3Store Salisbury
Hello Ram, thank you for sharing your experience. We’re delighted Luke gave you such helpful service. -Suhaas
Called in to find out about getting a…
Called in to find out about getting a new phone. I was served by Luke, who was absolutely brilliant.
Luke sorted everything out for me, one very Happy customer. Many thanks. Paula
27 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Thank you for taking the time to share this lovely review, Paula. We're delighted to hear that Luke provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
They made me feel welcome and answered…
They made me feel welcome and answered all my queries.
27 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Hello Titto! We're thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
Friendly staff who got us a great deal…
Friendly staff who got us a great deal for the whole family. Great service!
23 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Amazing to hear, Martin! 🌟 It’s great to know our team delivered such a smooth experience and helped sort a deal that worked perfectly for the whole family. Thanks so much for sharing! -Samad
Amazing service from Grace
Amazing service from Grace! So smiley and so so so helpful :)
18 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Creating smiles and delight is what we’re proud to bring to our customers every day, Emily. Grace made it happen beautifully. May your day be as amazing as you are! -Ashifa
Respuesta de Three UK - 3Store Salisbury
Hi Basanta, great to know your experience with us left you feeling so positive. 💙 -Kishan
Quick Help
They knew what they were doing to help fix my phone in seconds
12 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Hi, Kimberley! We're delighted to hear our team was able to get your phone fixed so quickly. Knowing you felt confident in their expertise means a lot to us. 😇 -Prabhjeet
Respuesta de Three UK - 3Store Salisbury
Wow, we absolutely love hearing this, Christopher! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Excellent service
Liv was super helpful and gave me a grwat deal. Luke too. A great team.
20 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
Thank you for the review, Ruth! We truly appreciate you sharing your experience. It’s wonderful to hear that Liv and Luke helped you secure a deal that met your expectations. -Neha
Great service
8 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Salisbury
That’s amazing to hear! We’re so glad the support went above and beyond your expectations, your appreciation truly makes our day, Keith! 🥰 -Kashish
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