We came in late one evening to initially sort out our son's phone . Antony served us and was amazing . We came back the next day and he moved 4 of our phones over from personal to business lines . T... Ver más
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Localización
Cambiar localizaciónUnit SU45 West Quay Shopping Centre, SO15 1QD Southampton West Quay, South, GB
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Consulta las opiniones de los clientes
I had the misfortune of being pick pocketed on a recent trip and my phone was stolen. On a recent trip Melrose was very kind to me and helped me get a new device and found not only a good deal for me... Ver más
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I went into the Three store in Southampton, to ask for information on mobile broadband on behalf of my brother. And I was greeted by Carlyle, one of the stores sales advisors. I explained what I was a... Ver más
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I had a sim only contract and now I took a phone contract staff were very helpful and friendly
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Información sobre la empresa
Sobre Three UK - 3Store Southampton
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit SU45 West Quay Shopping Centre, SO15 1QD, Southampton West Quay, South, Reino Unido
- 02380630105
4,8
Excelente
46 opiniones
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Antony
We came in late one evening to initially sort out our son's phone . Antony served us and was amazing . We came back the next day and he moved 4 of our phones over from personal to business lines . The amount of work Antony did for us took a few hours but he did it with great ease and explained everything to us. Antony was so great with us , his customer service , rapport and knowledge was second to none, we are very pleased !
9 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Love hearing this, Rachael 💫 We're delighted that Antony's expert knowledge, attentive approach and clear guidance made such a positive impact while supporting both your son's phone and moving all four lines across. Wishing you plenty of smiles ahead 😊
- Three Social Media Team
Exactly what I needed
Exactly what I needed, helpful friendly and efficient, good value
12 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Hey Beverley, we’re so glad to hear that our team made your experience such a positive one. Thank you for taking the time to share your feedback. 😊
-Three Social Media Team.
Honestly I'm happy with the service of…
Honestly I'm happy with the service of Raise.
He is really amazing calm.She deserved promotion.xx
11 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Hi Daniel, we truly appreciate your kind words about Raise. Thanks for taking the time to leave this 5⭐ review. – Three Social Media Team
So into come and speak to someone in…
So into come and speak to someone in the shop. Carlyle was brilliant. Sorting everything out and answering all my questions. Thank you 🤩
10 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Hi Deborah, we’re pleased Carlyle took the time to answer your questions, get everything sorted, and make your visit a positive one. Thanks for the lovely feedback. — Three Social Media Team
I had a sim only contract and now I…
I had a sim only contract and now I took a phone contract staff were very helpful and friendly
19 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Thanks for sharing your experience, Mama. We’re glad your move from a SIM‑only plan to a phone contract was smooth and supported by our team. We appreciate you choosing Three.
— Three Social Media Team
Helpful
Helpful, friendly and experienced. Thanks to Alex and his colleagues for your prompt response and support.
3 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Hi Fadejimi, thank you for sharing your feedback. We’re delighted that Alex and his colleagues responded promptly and offered the assistance you were looking for.
– Three Social Media Team
I had the misfortune of being pick…
I had the misfortune of being pick pocketed on a recent trip and my phone was stolen. On a recent trip Melrose was very kind to me and helped me get a new device and found not only a good deal for me she managed to get a reduction in my daughter’s package.
Excellent service, well done Melrose I hope your boss sees this post and you are rewarded accordingly. Thank you so much, you made a stressful situation stress free.
13 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Hey, Jennifer. It’s great to know that Melrose was able to turn such a difficult moment into a smooth and reassuring experience. We’re delighted she could help you get set up with a new device and even secure a better deal for your daughter’s plan. Support like this is exactly what we aim for. 😇 -Prabhjeet
Very happy and good salesman
8 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Thanks for the great feedback, Florin! ⭐ Always brilliant to hear when the service hits the mark. -Ayesha
Melly i call her that name
Melly i call her that name. She helped a lot. Thanks to her
8 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
What a sweet 5⭐ rating! We’re heartened to know about your experience with us. Wishing you a joyful day ahead! 🌸 -Ayesha
The member of staff who served me was…
The member of staff who served me was very efficient and help me make a good choice
24 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Thanks for sharing your experience, Edna 😊 We're pleased to hear our colleague provided such stellar efficiency and prompt guidance to help you pick the perfect option 💙 -Arvind
I needed an upgrade for my old phone…
I needed an upgrade for my old phone and Melrose explained well the new contract bonus is that now i have roaming included! Over all staff attended my needs well.
17 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Wonderful feedback, Kratos. We’re delighted Melrose talked you through your upgrade and that the added roaming was a bonus. It’s great to know the staff met all your needs during your visit. -Manavata
Very good thanks 😊
I went into the store looking for an upgrade I was so happy got my new phone really good experience from everyone there
16 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Thanks for the lovely review! We’re pleased to hear our team provided a positive experience and helped you with your upgrade. 😊 -Veronica
Exceptional experience!
I went into the Three store in Southampton, to ask for information on mobile broadband on behalf of my brother. And I was greeted by Carlyle, one of the stores sales advisors. I explained what I was after and he then went through and explained everything very methodically and professionally. And on top of this, he then very kindly wrote everything down for me so that I would not forget anything. I left the store feeling very impressed by his overall attitude, helpfulness and knowledge. An exceptional experience! Thank you and well done Carlyle!
11 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Hello Mike, what a joy to read your message. Carlyle’s passion for helping shines through in every interaction, and we’re thrilled he made your visit to Southampton feel effortless and memorable. Thank you for celebrating his dedication with us. -Ashifa
Respuesta de Three UK - 3Store Southampton
Wow, Lizzie! Your review is next level awesome! 🎉 Huge shout out to Carlyle for making it unforgettable. Many thanks 😉 -Kashish
Phone contact upgrade
We were out of contract with the phones we have. We were guided to better alternatives, from which we made our choices.
The advisor was very helpful and informative at the Southampton 3 shop.
I would highly recommend using them.
27 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
That’s a fantastic review! It sounds like the advisor at the Southampton Three store really took the time to guide you through your options and make sure you found the right upgrade. Being out of contract can feel overwhelming, but having someone helpful and informative makes all the difference. Your recommendation highlights the value of good customer service clear guidance, patience, and making sure the customer feels confident in their choice. -Manavata
Carlyle went above and beyond sorting…
Carlyle went above and beyond sorting out my mess up. A couple of hours with patience and humour. Could not been any better
17 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Thank you for taking a moment to share this, James! We’re really pleased to hear that Carlyle provided such dedicated support and made the whole situation easier for you. -Afaq
Truly Amazing!!
Truly Amazing!!! We came in after trying to swap networks and messing it up .. Carlyle was especially helpful… he took time to understand and worked tirelessly to sort everything out .., we ended up with a fantastic deal which included broadband!!! Great work !!! Amazing service
17 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
We’re loving it, Rae! Carlyle’s wit turned a tricky switch into a smooth journey and those deals were just the cherry on top of an already brilliant visit. Happy surfing. -Ashifa
Very good from Carlyle from Southampton shop...thanks
Good service costumer...
16 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Amazing, Alin! It’s great to hear you had such a positive experience with Carlyle at our Southampton store. Thank you for sharing this! ☺️ -Prabhjeet
Very helpful and supportive.
Very helpful and supportive.
Good knowledge also.
3 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Thanks a ton for the review, Dominic! We absolutely love hearing this. Hope you have a wonderful day. 😊 -Prabhjeet
Garlysle was amazing such a smooth and…
Garlysle was amazing such a smooth and quick process. Listened to what I wanted and got me exactly what I was after
30 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Southampton
Thank you so much, Chalkie! We’re thrilled to hear that Garlysle made the process smooth and quick, and that you got exactly what you were looking for. -Shivam
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