We arrived in the Trowbridge store today do a business upgrade on our contract phones and pad. Scarlett was the sales advisor. She was knowledgeable and very polite. Explained everything thoroughly w... Ver más
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Consulta las opiniones de los clientes
Tried to be as efficient as possible setting up the new phone process and tried to save money. Scarlett and Phil answered all our questions and were very friendly and helpful. They explained the pros... Ver más
La empresa ha respondido
I have been in touch with three customer service and shops for three months now trying to close down a mobiles broadband contract. Absolutely awful. Each time I’m reassured things will be resolved.... Ver más
La empresa ha respondido
Nash and Gary were absolutely brilliant in helping us today with a new phone contract and in dealing with a complicated old phone contract situation. They were both so patient with us and explained ev... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Trowbridge
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 40,, The Shires, BA14 8AT, Trowbridge, South, Reino Unido
- 01225762659
4,8
Excelente
81 opiniones
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Phill and Alax has been excellent in…
Phill and Alax has been excellent in helping to create me a new contract, well pleased 😌
25 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Contract sorted and smiles all around! Phill and Alax truly nailed it, and we’re thrilled you had such a great experience, Mr. Quintin! Thank you for the 5 ⭐ love. -Ashifa
Gareth and Alexandra doing a great job…
Gareth and Alexandra doing a great job and meeting my business needs.
20 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Thank you for taking the time to share your feedback. We’re pleased to hear that Gareth and Alexandra are providing excellent support for your business requirements. 🌟😊 -Veronica
Ben was helpful and very easy process
17 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Wendy, we’re delighted Ben’s support made everything feel simple and reassuring. Thank you so much for the 5 ⭐ review! -Suhaas
Amazing customer service from Alex and…
Amazing customer service from Alex and Gary and Ben brillant help and happy customer with a new phone and tablet deal
16 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Thanks so much for sharing this, Danielle. It’s great to hear Alex, Gary and Ben were able to look after you so well. We’re delighted you’re happy with your new phone and tablet deal. Have a wonderful day ⭐ -Neha
Ben helpfully explained everything
Ben helpfully explained everything
16 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Hey Cynthia, that’s superb! 🎉 We’re really glad Ben made sure everything was sorted smoothly for you. -Neha
Ben Phil both very helpful
Ben Phil both very helpful. Very quick and easy
13 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Simon, thank you for sharing your experience. It’s wonderful to hear that Ben and Phil made everything seamless and provided such attentive support. -Afaq
Scarlett swapped my phone over and was…
Scarlett swapped my phone over and was so lovely! Made it so easy and answered any questions asked, would 100% recommend and she’s a great asset to the team!
1 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Hi Lexie, it’s fantastic to hear how Scarlett made your visit so smooth. We’re glad she helped you feel comfortable and supported in making the right decision. Your feedback truly means a lot to us! 🥰 -Kashish
Great service from Alex and the team
28 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
When good turns into brilliant, we know we’ve done something right, so happy Alex and team delivered for you. Rob, we're grateful for your lovely review! -Ashifa
Good help and understanding from Alex
Good help and understanding from Alex
28 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Alexandra was very helpful and polite
Alexandra was very helpful and polite, sorted out my new phone and gave me a great deal.
Would be happy to deal with her again!
27 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Gary was very helpful
27 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Hey Tonia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Really helpful store & staff
Alexandra from Trowbridge branch was very helpful, friendly, efficient & professional. Highly recommended sale
25 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Thank you so much, Dco! We’re delighted to hear that Alexandra was able to assist you. She’s incredibly knowledgeable and helpful, and it’s great to know all your questions were answered with confidence. 😊 -Ayesha
Respuesta de Three UK - 3Store Trowbridge
Hey Christopher, that’s brilliant! We’re thrilled Gary made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
Excellent customer service
Excellent customer service, very knowledgeable, friendly, helpful
18 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Hey Claire, that’s brilliant! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Relatively quick service and details…
Relatively quick service and details explained. Served by Alex who explained everything to me although cost a little higher than I was hoping for.
14 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Yay! We absolutely love hearing this 🎉 We're pleased that Alex supported you well, kept everything clear, and made your visit pleasant. Georgina 😊 -Arvind
Excellent Customer Service
Excellent customer service. Ben was outstandingly helpful & we completed all the documentation quickly & efficiently. Changing mobile phone provider was made very eay indeed. Thanks!
6 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Hi there, we’re delighted Ben provided such outstanding support, guiding you through the process with ease and efficiency. Thank you for choosing us and sharing your kind feedback. -Suhaas
Scarlet was every good customer service…
Scarlet was every good customer service and make us happy
8 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Hi Kaewta, we’re glad Scarlet offered caring support and helped create a pleasant experience. Thank you for sharing your kind words with us. -Suhaas
End of contract scam
I have been in touch with three customer service and shops for three months now trying to close down a mobiles broadband contract. Absolutely awful. Each time I’m reassured things will be resolved. Instead I’m now being sent outstanding bills for not having returned my modem. I have tried to return this thing for months! Neither Customer service, nor the shop can seem to help. Beware!
2 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Hi Maria, we understand how frustrating this has been for you and we don’t want our customers to have such experiences. We’d like the chance to understand more about what went wrong and see how we can make things right by helping you return the modem and cancel your contract. Please reach out to us here: https://bit.ly/3C43TKN so we can review the details further for you. Our team is available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm. -Suhaas
Fantastic Service
Ben was exceptionally helpful. Transfer was slick & quick. Top man.
6 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Trowbridge
Judy, we’re thrilled to hear your experience with Ben was seamless. His efficiency and professionalism truly stand out, and feedback like yours inspires us every day. -Afaq
Respuesta de Three UK - 3Store Trowbridge
Harry, you've made us smile! Alex's thoughtful approach made the experience stand out in the best way. Have an amazing day ahead! -Afaq
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