Three UK - 3Store Tunbridge Wells Opiniones 

102
TrustScore: 5 sobre 5

4,9

Upper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Joe and his co-assistant were really friendly and both stood up as I walked in… anxious to serve and help out. Joe was super helpful and patient with my dumb old timer questions and jokes. Really... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service today, Samuel was so helpful (and was the reason I decided to move to 3 as he served my partner earlier this year). Got me set up so quickly, thanks!

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... Ver más

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Información sobre la empresa

  1. Electrónica y tecnología

Sobre Three UK - 3Store Tunbridge Wells

Escrito por la empresa

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Escrito por la empresa

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Información de contacto

  • Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, Reino Unido

  • 01892517272

4,9

Excelente

TrustScore: 5 sobre 5

102 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(102)

32.374 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dealt with by Samuel

Dealt with by Samuel. Excellent technical advice, worked hard to find the best contract for the multiple devices I use.

7 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Tunbridge Wells

Respuesta de Three UK - 3Store Tunbridge Wells

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Valorada con 5 estrellas sobre 5

Great customer service

Joe was very helpful and found me a plan to suit my needs. Some great student deals as well!

7 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Tunbridge Wells

Respuesta de Three UK - 3Store Tunbridge Wells

Thank you, Ed! 🌟 We’re glad Joe was so helpful in finding a plan that suited you and it’s wonderful to know our student deals came in handy. -Suhaas

Valorada con 5 estrellas sobre 5

Joe was really fantastic

Joe was really fantastic, helped me alot in cancelling my 2 year contract as there was a misunderstanding. But he sorted it, I'm very happy now 😁😁

6 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

We’re thrilled to hear that Joe turned what could have been a stressful situation into a smooth resolution. Knowing you’re walking away delighted makes our day. Thank you for sharing your joy with us, Nav. -Ashifa

Valorada con 5 estrellas sobre 5

Samuel was very helpful

Samuel was very helpful, no nonsense info. Very knowledgeable

3 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

⭐ Wonderful feedback, Clare! We’re so pleased Samuel’s approach left you feeling confident and well looked after 😊 -Shivam

Valorada con 5 estrellas sobre 5

Straight forward helpful service from…

Straight forward helpful service from Koray in the Tunbridge Wells three shop. Also had good service from another staff member the day before. Really great work.

25 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

Hey EM! We’re delighted to hear that Moray and our Tunbridge Wells team provided you with such straightforward and helpful service. Thank you for sharing this! 🥰 -Kashish

Valorada con 5 estrellas sobre 5

Michael was very patient and…

Michael was very patient and knowledgeable. He was very quick and good and answering and solving the multiple problems we had

22 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

That’s fabulous! We’re delighted to hear that Michael provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. -Manavata

Valorada con 5 estrellas sobre 5

Koray - what fantastic customer service

We have just been in the 3 shop to sort out my mums phone and Koray served us. What a patient, knowledgeable, helpful guy. He set everything up, nothing was too much trouble, and he was genuinely friendly. A true credit to you.

18 de enero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Tunbridge Wells

Respuesta de Three UK - 3Store Tunbridge Wells

Thanks for the great feedback, Sally. We're really pleased to hear Koray was able to step in and get everything sorted for you. We truly appreciate your support. 😊 -Prabhjeet

Valorada con 5 estrellas sobre 5

Samual was very professional and a…

Samual was very professional and a great service to my needs.

17 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

Your feedback is greatly appreciated, Gregory! ✨ We’re thrilled that Samual was able to support you so brilliantly. -Veronica

Valorada con 5 estrellas sobre 5

Keep your sanity - go talk to Sam!

Sam knows his stuff and helped us to get the best deal for us. Using the Three website is painful; going in store made it easy.

10 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

Hey.

Thanks! Your review is really appreciated. -Pete

Valorada con 5 estrellas sobre 5

Samuel was very helpful and got me all…

Samuel was very helpful and got me all sorted with my iPhone 17 pro max

6 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

That’s brilliant to hear, Teerawat! 🎉 We’re glad Samuel was able to provide such fantastic support and get you all up and running with your iPhone 17 Pro Max. It is great to know his help made your experience so smooth, enjoy your device! -Kishan

Valorada con 5 estrellas sobre 5

Koray at Tunbridge Wells shopping…

Koray at Tunbridge Wells shopping centre was immensely helpful in sorting out my mobile queries.
His knowledge has been successful and a valuable asset to my understanding.

8 de diciembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

Thanks for this amazing 5⭐ review, Peter. We really appreciate you taking the time to send this over to us! Great work Koray 🎉 -Jade

Valorada con 5 estrellas sobre 5

They were really helpful and explained…

They were really helpful and explained well and upgraded my phone for me . Always helpful .

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Valorada con 5 estrellas sobre 5

Samuel has been super helpful with any…

Samuel has been super helpful with any issues I've had in store. Not only that, when I need another deal. I always come to Samuel as I know he'll give me the right information and the best price.

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

Fantastic, Mr Privatt, we're delighted that Samuel was assuring and reliable :) Thank you for a great review -Scott

Valorada con 5 estrellas sobre 5

Exceptional 3 staff member

Fantastic Customer Advisor (Tunbridge Wells) from Koray!

I had an excellent experience thanks to Koray. His customer service was outstanding from start to finish—professional, friendly, and incredibly helpful. He went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to come across someone so genuinely committed to providing great service.

Thank you, Koray—you were fantastic!

23 de noviembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Tunbridge Wells

Hey Mario, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Valorada con 5 estrellas sobre 5

Koray was excellent

Koray was excellent supporting me to purchase a new phone and transfer my number.

12 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Tunbridge Wells

Respuesta de Three UK - 3Store Tunbridge Wells

Thanks for this fantastic 5⭐ review, Chris. We appreciate you taking the time to send this over! Well done Koray 🎉 -Jade

Valorada con 5 estrellas sobre 5

Good customer service

11 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Tunbridge Wells

Respuesta de Three UK - 3Store Tunbridge Wells

Thanks for your feedback, Jessica, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Valorada con 5 estrellas sobre 5

Helpful, informative, the best phone shop in Tunbridge Wells (I went to them all)..

I went into Tunbridge Wells yesterday on a mission to sort out new mobile phone contracts, and I’d psyched myself up to be as thorough as possible so I could get the best and most informed deal. I did the full tour of every phone shop in town. One in particular smelled like someone had been chain smoking in there since 2003, a couple looked like they could easily have been used as sets in a post-apocalyptic zombie film, and in most of them the staff were so uninterested that I started wondering if I’d actually passed away somewhere on my mobile phone mission. Not even an “I’ll be with you in a minute” as they wandered past not acknowledging my existence.

The Three shop was clean, bright, and the staff actually acknowledged my existence. I mainly dealt with Samuel, who was genuinely lovely and somehow turned the notoriously awkward task of getting a new phone into something calm and easy. He was clearly trying to get me the best deal for my needs rather than pushing the priciest thing on the shelf. When I popped back in later after deciding Three was the one I wanted to go with, I also spoke to Mike while Sam was with another customer, and he was just as great.

Sure, Three wasn’t the absolute cheapest, but honestly, for customer service that makes you feel like an actual person, I’d happily pay the small extra amount a month. Not just phone zombies churning out contracts. Sam and Mike 100% deserve a bonus for being great at their jobs and for transforming what is usually a soul-draining errand into a surprisingly pleasant experience.

Would absolutely recommend.

9 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Tunbridge Wells

Respuesta de Three UK - 3Store Tunbridge Wells

That's an incredible review, Victoria, we got a great laugh out of it. Mission accomplished joining Three, we're so glad to have you. Mike and Samuel showing you the attention you deserve is brilliant, and we're very glad they helped make you comfortable with your decision to get your phone with us :) -Scott

Valorada con 5 estrellas sobre 5

Samuel was excellent and really helped…

Samuel was excellent and really helped in a complex situation. Great service and very knowledgeable about contracts and offers. Getting me good value.

9 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Tunbridge Wells

Respuesta de Three UK - 3Store Tunbridge Wells

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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