I always come to the store when Kola is working as he has dealt with me for about 6 years and knows exactly what I need. As a growing family he always knows the answers on questions & deals to suit... Ver más
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Consulta las opiniones de los clientes
Kola and team were exceptional in resolving my issue with x6 numbers - He gave me a lot of his time and never felt like it was too much trouble - he is a credit to your company and I will recommend h... Ver más
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Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... Ver más
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Kola explained my options and listened to my preferences and then priced up two options for me to decide between. He was very helpful and allowed me time to think and respond by placing me under no pr... Ver más
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Información sobre la empresa
Sobre Three UK - 3Store Watford
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
36 The Harlequin Centre, WD17 2TE, Watford, London, Reino Unido
- 01923225398
4,9
Excelente
152 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Kola at the Watford store is friendly
Kola at the Watford store is friendly, efficient and very knowledgeable 👍
31 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hi Ceara! 🎉 Thanks for the top rating! ⭐ We are thrilled to hear that Kola at our Watford store was welcoming, professional, and highly skilled. 😊 – Three Social Media Team
Kola was really helpful
Kola was really helpful in finding a phone for us that fit our needs. He listened to us and advised us well.
31 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Thank you for your lovely feedback, Tim! We're glad to hear that Kola took the time to understand your requirements and provided expert guidance to help you choose the right device. 😊 — Three Social Media Team
Koła knows his stuff
I always come to the store when Kola is working as he has dealt with me for about 6 years and knows exactly what I need. As a growing family he always knows the answers on questions & deals to suit my family.
MS
27 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hey Michele, we're glad to hear Kola has continued to provide you with support over the years and understands what works best for your family's needs. Thank you for the feedback. 😊💚
-Three Social Media Team.
good service watfodd
sona she was very helpful and amazing service she did provide to me, 100% recommend Three
17 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hi Sergiu. Thank you for the 100% recommendation and for highlighting the amazing service you received. We are so glad that Sona was incredibly helpful and took such good care of you today.— Three Social Media Team
Amazing customer service,very helpful…
Amazing customer service,very helpful customer advisor Sona
16 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Sarune, thank you for your kind words. It’s wonderful to know Sona offered clear guidance and support that left you feeling confident.
— Three Social Media Team
Noor was super helpful
Noor was super helpful, gave me a good device plan and made me feel very welcome. Will definitely come again
13 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Thanks for this fantastic 5⭐ review, Qamer! We’re thrilled to hear Noor provided excellent support and helped you find the right offer.-Three Social Media Team
Excellent customer service
Sona is very good staff and helpful chatting very well
11 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Wow, Helena! 🎉 It’s wonderful to hear that Sona made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! – Three Social Media Team
Great customer service
Great customer service! Sona was great and very helpful. Would highly recommend
10 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Arman, thank you for the review. We're overjoyed that Sona made your experience outstanding. It’s great to know you’d recommend us, and we wish you a fantastic day. 😊 – Three Social Media Team
Kola was so helpful and offered a…
Kola was so helpful and offered a solution to the issue with my phone .
I must say his customer service was exceptional! I would rather travel to see him at that store than go to my local store.
10 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hi Nicola,
We appreciate you taking the time to leave a review. It’s great to hear Kola supported you so well and got things sorted. Your kind words mean a lot to the team.
– Three Social Media Team
I had a great experience with Luis when…
I had a great experience with Luis when renewing my mobile contract. He made the whole process quick, easy, and completely stress free. He was friendly, professional, and took the time to explain all the available options clearly, helping me choose the best deal for my needs.
Thank you so much, Luis, for your patience and excellent customer service. I really appreciate all your help and would highly recommend you to anyone looking for honest and professional advice.
29 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hi Mona, we’re so glad Luis made your contract renewal experience clear, easy, and reassuring. Thank you for taking the time to leave such an amazing 5 ⭐ review! – Three Social Media Team
Watford CA
Excellent and Satisfactory service, sona was lovely and very friendly.
Would definitely recommend.
27 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hi Agnes, thank you for sharing this amazing 5⭐ review! We’re really glad Sona provided such a lovely and welcoming experience. Your recommendation means a lot to us.
Three Social Media Team
Watford was very helpful
Sona was extremely helpful and took her time and explained every My WiFi sim and everything for some reason is in different account but Sona was sweet and helped to sort out everything and also reduced the amount I was paying
27 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hi Helana ! 😊
Sona sounds like she made everything simple for you and helped you get a great deal. Her clear support shines through your words, and it’s lovely to hear how smooth all the process must have felt. Thanks for sharing such a warm moment with us.
Kola and team were exceptional in…
Kola and team were exceptional in resolving my issue with x6 numbers -
He gave me a lot of his time and never felt like it was too much trouble - he is a credit to your company and I will recommend him and the team to my friends - bravo Kola
25 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hi Peter, thank you for sharing your experience on Trustpilot. We are delighted to hear that Kola and the team provided such patient, dedicated support to sort out all six of your numbers. Your recommendation means a lot to us, and we are proud to have them on our team.— Three Social Media Team
I was in the three store Watford today…
I was in the three store Watford today and spoke to Noel. He was very helpful and helped us upgrade our plans I appreciate your service.
24 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hi Shen 😊 We are thrilled to hear that Noel provided such helpful service for your account upgrades.
Thank you for supporting our Watford team, and please let us know if you need anything else!
—Three Social Media Team
Exceptional customer service by Zee
Exceptional customer service by Zee. He is helpful, friendly and professional. Always ready and willing to help find a solution for the customer. He's a credit to 3 team. The team members are also friendly and cooperative.
22 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Jawed, thank you for sharing your experience. It’s great to hear Zee delivered such outstanding support and consistently worked to find the right solution. We’re grateful for your positive comments about the wider team as well.
— Three Social Media Team
Respuesta de Three UK - 3Store Watford
Hi Nakshe. We are glad to hear that Sóna looked after you so well today. Getting things sorted out quickly and with a pleasant attitude is exactly how we want your visits to go, and we are happy you had such a smooth experience. Thank you for taking the time to share your feedback.— Three Social Media Team
Zee is very kind and helpful
Zee is very kind and helpful, Excellent service
15 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hey there! 🌷We’re thrilled to know Zee made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
Great experience from Zee
15 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Tina, that’s wonderful to hear! Zee clearly made a strong impact and ensured everything went smoothly for you. 🌼
Three Social Media Team
I was given the wrong SIM card
I was given the wrong SIM card at Watford Store. Agent was too eager to get the trustpilot review yesterday, where I gave a 5 star for his politeness, but now chatting to Three technical support, they said wrong SIM was given & they can't send a new one, so I have to take a half day from work to go back to Three Store again to get another SIM. Whole experience is unacceptable
13 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
Hi there, we understand why this has been disappointing. After what seemed to be a positive store experience, finding out the wrong SIM was provided and then needing to make another trip to the Watford store to put things right is understandably frustrating, especially when it means taking time away from work. As the SIM will need to be exchanged in store, the team at Watford will be able to provide the correct SIM and get this resolved for you.
-Three Social Media Team.
Sona was wonderfully helpful and…
Sona was wonderfully helpful and informative - problem solved with no confusion and super efficiency!
13 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Watford
This made our day 🌈 Ella. We’re overjoyed Sona’s expert insight brought clarity and turned things around with impressive efficiency 🌼
- Three Social Media Team
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