Three UK - 3Store Welwyn Garden City Opiniones 

109
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TrustScore: 5 sobre 5

4,9

17a The Howard Centre, AL8 6HA Welwyn Garden City, London, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service , cant fault it Nick should be manager any store as would like to recommend Nick to family and friends that need his expertise and sales excellent customer skills patience and list... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is my second time visiting the Three UK store in Welwyn Garden City and their service really stood out. Nick and Tasnimah was outstanding and patient, they took the time to explain my options cle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Aidan was extremely helpful, talking me through the new phone. He was pleasant, encouraging and explained the changes necessary. On my return, he checked that everything had transferred properly, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a real big problem, I have woken up this morning and my number has been used for scams. I had numerous emails , texts and WhatsApp asking who I am as someone was impersonating me. I went down to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Electrónica y tecnología

Sobre Three UK - 3Store Welwyn Garden City

Escrito por la empresa

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Escrito por la empresa

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Información de contacto

  • 17a The Howard Centre, AL8 6HA, Welwyn Garden City, London, Reino Unido

  • 01707339012

4,9

Excelente

TrustScore: 5 sobre 5

109 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(109)

33.778 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Aiden was brilliant n store

Aiden was brilliant n store, really helpful. Thank you 🙏🏼

6 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Welwyn Garden City

Respuesta de Three UK - 3Store Welwyn Garden City

Hey Nicky! It’s wonderful to hear that Aiden was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha

Valorada con 5 estrellas sobre 5

Aidan was really helpful today at the…

Aidan was really helpful today at the Welwyn GC store. Sorted out all my queries. Thank you ☺️

1 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Welwyn Garden City

Respuesta de Three UK - 3Store Welwyn Garden City

Thanks for sharing, Helen! We’re pleased Aidan’s helpful support at our Welwyn Garden City store resolved your queries. We appreciate your kind feedback. -Suhaas

Valorada con 5 estrellas sobre 5

Met the lads in store today Rhys nick…

Met the lads in store today Rhys nick and Aiden. im genuinely honoured to be served by them. I had a few issues with my email which were sorted out no problem , my wife also joined network and we was shown how to keep the number and given the sim pin to pop the new sim in once the number changes which will come in handy. I thoroughly enjoyed my experience and I can finally get my BBC !

19 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Wow, what a fantastic review! ⭐ It’s wonderful to hear how well Rhys, Nick, and Aiden supported you both. We’re delighted that you can finally enjoy your BBC again 📺 -Veronica

Valorada con 5 estrellas sobre 5

Met very nice young lads nick rhys and…

Met very nice young lads nick rhys and Aiden who were such a treat. We came in for a new deal and moved my number from Tesco to three. Rhys set up everything for me nice and cheerfully

19 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Amazing! Thanks for sharing your experience and for the 5 stars! -Nuala

Valorada con 5 estrellas sobre 5

I had a very good experience with Aidan…

I had a very good experience with Aidan today at 3 welywn office and his customer service was Topnotch.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Julieth, your feedback really highlights the care and professionalism Aidan brings to every interaction. It’s great to hear he made your visit smooth and reassuring. -Manavata

Valorada con 5 estrellas sobre 5

nick and Rhys were so helpful sorting…

nick and Rhys were so helpful sorting out my phone issue

10 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Thank you, Yuk. It’s great to hear that Nick and Rhys stepped in so effectively and got everything sorted for you. We really appreciate you sharing your experience. -Manavata

Valorada con 5 estrellas sobre 5

Excellent customer service

I went to enquire about Broadband and i received very helpful advice. Everything was explained clearly regarding switching from my existing supplier to setting up the new router.
Rhys was particularly helpful and made everything clear.
Great customer service from friendly staff

10 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Lynda, we’re thrilled to hear you received such clear guidance on your broadband options and that the whole process felt seamless. Rhys’s support clearly made an impact, and we appreciate you sharing such encouraging feedback. -Afaq

Valorada con 5 estrellas sobre 5

Customer serves are executed very…

Customer serves are executed very professionally and focused on client.
Thank you

7 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Oleg, your feedback is truly valued. It’s encouraging to know the team’s care and focus left such a strong impression. -Manavata

Valorada con 5 estrellas sobre 5

Aidan was very helpful in going through…

Aidan was very helpful in going through our current plans and helping us find the right one for our needs

1 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Valorada con 5 estrellas sobre 5

Aiden & Rhys & Nick were superstars

Aiden & Rhys & Nick were superstars! I'm so grateful for the time they spent improving my contract. With their expert knowledge I felt in safe hands. Thank you!

24 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

David, we couldn’t ask for more! Aiden, Rhys, and Nick delivered a top‑notch experience with genuine care and expertise ❤️. Their commitment reflects exactly what we stand for, and five ⭐ has never shone brighter. -Ashifa

Valorada con 5 estrellas sobre 5

Met Debbie and Rhys today in store who…

Met Debbie and Rhys today in store who were extremely pleasant and helpful . Great conversation and very helpful I am glad I came in to store I even moved my wife from Tesco to three savings loads. Great shop

12 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Hey Mr Glasson, that’s amazing! We’re so glad Debbie and Rhys were able to turn things around and make a positive impact on your experience. Thank you so much for sharing this wonderful 5⭐ review! -Veronica

Valorada con 5 estrellas sobre 5

Met Rhys in store today who helped me…

Met Rhys in store today who helped me select a new phone as mine was broke and help me set up all my data. Very nice chap

12 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Hey, Paul! We are delighted to hear that Rhys was able to make your experience fabulous. Thank you for taking the time to leave an incredible 5 ⭐ review! We hope to see you soon. -Afaq

Valorada con 5 estrellas sobre 5

Came into store with account questions…

Came into store with account questions which RHYS was able to rectify very quickly and professionally.
Very pleased

8 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Hey Ian, absolutely fabulous! We’re glad that Rhys was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Valorada con 5 estrellas sobre 5

Super helpful and friendly staff

Super helpful and friendly staff. Very knowledgeable and helped me upgrade my phone in-store. Ran all updates and transferring of apps. Would definitely recommend

6 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Thank you, Samantha, for writing a brilliant review. We're happy to set-up your phone so you can leave the store with it ready to enjoy :) -Scott

Valorada con 5 estrellas sobre 5

Spot on customer service at this store

Spot on customer service at this store. Purchased an Honor 400 pro today and was served by Tas. She was a star, helping phone set up and transfer of files from old phone. She was incredibly knowledgeable about the phone and gave great tips. A model of customer service! Many thanks indeed.

3 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Valorada con 5 estrellas sobre 5

Tasnimah is amazing

Tasnimah was absolutely amazing very quick and efficient and the store manager was also amazing helping keeping our kids entertained will hopefully cross paths with them both again when I next need another phone

20 de diciembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Valorada con 5 estrellas sobre 5

Rhys and Debbie were so helpful with…

Rhys and Debbie were so helpful with sorting my phone , I can now make calls

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Hi Jean, thank you so much for the 5 ⭐ review! We’re delighted to hear that Rhys and Debbie were able to help get your phone sorted so you can make calls again. We really appreciate you taking the time to share your feedback with us. -Kishan

Valorada con 5 estrellas sobre 5

Very well explained services

Very well explained services, courteous and well informed staff.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Thanks for your feedback, Faith, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Valorada con 5 estrellas sobre 5

Very helpful today in store!

Very helpful today in store!
Tasnimah helped my elderly mum swap over to a new phone and set it up fully for her. She spent so much time making sure everything was working just how she needed it to be. Highly recommend!

14 de diciembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Thanks for this amazing 5⭐ review, Sarah. We really do appreciate you taking the time to send this over to us! Great work from Tasnimah 🥰 -Jade

Valorada con 5 estrellas sobre 5

Went to store and met Debbie and rhys…

Went to store and met Debbie and rhys who were very helpful. I have a few issues on my phone and they sorted it straight away

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Welwyn Garden City

Thanks for this amazing 5⭐ review, Ann. We really appreciate you taking the time to send this over to us! Great work Debbie & Rhys 🎉 -Jade

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