Jamel had excellent customer service, was very patient to help us find what the problem was with the phone. Thank you!
La empresa ha respondido
Unit 115 Centre Court, 4 Queens Road, SW19 8YA Wimbledon, London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Jamel had excellent customer service, was very patient to help us find what the problem was with the phone. Thank you!
La empresa ha respondido
Great service, highly recommended
La empresa ha respondido
Mr IKY has been very professional and helpful to me. He is kind and caring towards to myself as a custmer. I am delighted for 3 to have a gentlman like Mr IKY. He has gone beyond and above to help me.... Ver más
La empresa ha respondido
Jamal was incredibly helpful answering all my questions. He had a fantastically broad range of knowledge. Great service!
La empresa ha respondido
Escrito por la empresa
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Escrito por la empresa

Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Three UK - 3Store Wimbledon
Jamel had excellent customer service, was very patient to help us find what the problem was with the phone. Thank you!

Respuesta de Three UK - 3Store Wimbledon

Respuesta de Three UK - 3Store Wimbledon
Jamal was incredibly helpful answering all my questions. He had a fantastically broad range of knowledge. Great service!

Respuesta de Three UK - 3Store Wimbledon
I was served by iky. He Helped me set up my phone and home broadband. Great service.

Respuesta de Three UK - 3Store Wimbledon
Mr IKY has been very professional and helpful to me. He is kind and caring towards to myself as a custmer. I am delighted for 3 to have a gentlman like Mr IKY. He has gone beyond and above to help me. A big thank you to Mr IKY

Respuesta de Three UK - 3Store Wimbledon
Great service all-round. Lots of ideas about the best service for me. Signed up to 5g rolling contract. Very happy with the service. Served by Omar and he was helpful and knowledgeable. Great service.

Respuesta de Three UK - 3Store Wimbledon
Very nice experience, helpful and reliable. Jamal was a trustworthy advisor who helped with my transaction today , very knowledgeable.

Respuesta de Three UK - 3Store Wimbledon
Everything was wonderful xazal was great help she setup and done everything and explained one by one

Respuesta de Three UK - 3Store Wimbledon
Xazal was friendly and very helpful.
Not only did she do the top up but gave me valuable advice.
She also helped me get my Utube back to English. Don't know how it got set onto Spanish.

Respuesta de Three UK - 3Store Wimbledon
We went to the store today to add an extra number to our existing contract and change the contract a little bit. We dealt with Jamal.
He was very knowledgeable very helpful. I was impressed with the overall service so much so that I’ll be going back to see Jamal to talk to him about some of my business phones which are currently with another supplier. If Jamal is not a store manager yet he should be ! You need to promote people like this or you’ll lose them.

Respuesta de Three UK - 3Store Wimbledon
I want to say a big Thank you to jamal the advisor at Wimbledon store. He help me always when I come and support me the best when I need help or any problem with my phone. Thank you

Respuesta de Three UK - 3Store Wimbledon
Jamal is really helpful amd patient. He solved my problem.

Respuesta de Three UK - 3Store Wimbledon
Fantastic service from Jamal – fast, friendly.

Respuesta de Three UK - 3Store Wimbledon
I had a really positive experience at Three thanks to Jamal. He was genuinely helpful, patient, and took the time to explain everything clearly without rushing me.
He listened to what I needed, gave honest advice, and made sure I left with something that actually suited me. Customer service like this is not always easy to find, so it was very much appreciated.
Thank you, Jamal, for your help.

Respuesta de Three UK - 3Store Wimbledon
Came to store for support with my device setup and some information and jamal the customer advisor was very helpful and polite. Thank you would definitely recommend Wimbledon store.

Respuesta de Three UK - 3Store Wimbledon
As a Three customer I visited the Wimbledon store yesterday because I had been unable to log into a banking app on my iPhone. Ceysun was able to resolve the issue in a matter of minutes, something which no-one else had managed to do. I was very impressed at the level of customer service and Ceysun’s tenacious approach in dealing with the problem. 10/10.

Respuesta de Three UK - 3Store Wimbledon
Amazing experience I was very well attended with respect and everything very well explained, Jamal was very kind and attentive. Really appreciate

Respuesta de Three UK - 3Store Wimbledon
I came to store and I received a help from Jamal

Respuesta de Three UK - 3Store Wimbledon
I believe i can left a comment there, because i went to 4 different Three Shop last two weeks. Brixton, Tooting, Sutton and Wimbledon. Xazal is one of the best which i met with three. She have good knowledge about company products and explains everything very well.
I went to the other shop and wanna to get the 5G hub but finally the staff gave me the 4G one and said 4G hub can use the 5G network(i know which is not) and the staff also said only can be active two day after.
Xazal done the 5G hub for me and i can use it at the same day. She do the 5G hub for us and answer the other staff require and also told us about the mobile plan.
Finally, we got the 5G hub and switch 2 mobile plan to three.
If someone at three can saw this comment, i strongly recommend you should keep you good staff for your company. She deserve the praise and reward.

Respuesta de Three UK - 3Store Wimbledon
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.