Three UK - 3Store Winchester Opiniones 

42
TrustScore: 5 sobre 5

4,8

27 High Street, SO23 9BL Winchester, South, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The customer service at the Winchester store is excellent. I visited today to organise a new phone, George and Cliff asked the right questions and listened to the answers. We agreed what the right so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a refreshing experience here today with Aqil, swiftly sorting out a new contract for me and adding my husband on, we came away paying so much less than we were with unlimited data and EU roaming.... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Very helpful and knowledgeable staff. I felt well looked after and not rushed. Would highly recommend.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After being greeted in a warm and friendly fashion, George listened carefully to an issue that I was having with signal strength in my house. He then spent a considerable time explaining the various... Ver más

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Información sobre la empresa

  1. Electrónica y tecnología

Sobre Three UK - 3Store Winchester

Escrito por la empresa

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Escrito por la empresa

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Información de contacto

  • 27 High Street, SO23 9BL, Winchester, South, Reino Unido

  • 01962865176

4,8

Excelente

TrustScore: 5 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(42)

31.792 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service !!!!

I was extremely impressed with the professional, helpful and very patient attitude of the staff. Connor was the gentleman I saw and he went out of his way to help me with all aspects of the phone and contract etc. I would highly recommend them to anyone. A very pleasant surprise and example of great service.

10 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Hi Lynnette, we’re glad Connor took care of you, explained the details clearly, and got you set up with your phone and plan. Thanks for recommending us. -Kishan

Valorada con 5 estrellas sobre 5

Aqil was wonderful

Aqil was wonderful, not pushy, just a great guy!

8 de marzo de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Hey Brian! 🎉 That’s awesome to hear! A huge shoutout to Aqil for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Kashish

Valorada con 5 estrellas sobre 5

Great service

Great service, Three is far more superior to other highstreet mobile providers.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Winchester

Hi Stuart, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Valorada con 5 estrellas sobre 5

Thoroughly recommend Aqil!

From the moment I walked in, Aqil was helpful, attentive and friendly! He listened to my current concerns with my old provider and was honest with his offers and plan options. I ended up switching seamlessly and would thoroughly recommend anyone to come here. Cliff the GM was also great and friendly. 5/5 stars!

14 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Thanks so much for taking the time to share this lovely review, Sam. We’re glad to hear Aqil and Cliff gave you such a smooth and friendly experience, and that switching over was easy for you. Wishing you a fantastic day 🎉 -Neha

Valorada con 5 estrellas sobre 5

Excellent customer service!

After being greeted in a warm and friendly fashion, George listened carefully to an issue that I was having with signal strength in my house. He then spent a considerable time explaining the various things that he felt could be causing the problem. It was such a breath of fresh air to be treated in such a polite and patient manner. Thanks George, your time and technical knowledge were much appreciated!

10 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Thank you for sharing this, Ian. It’s wonderful to hear how attentively George supported you and took the time to walk through every detail. Your experience really reflects the care and professionalism he brings to each conversation. -Manavata

Valorada con 5 estrellas sobre 5

Winchester Three ..we were helped by…

Winchester Three ..we were helped by Jack today ..very helpful indeed ..thank you

6 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Donna, your review made our day 🌸 We’re delighted Jack’s helpful service at Winchester left you feeling so appreciative. -Shivam

Valorada con 5 estrellas sobre 5

welcoming

The Assistant Manager was welcoming, friendly and helpful. He solved my problem quickly.
He also shared with me my phone use and roaming facilities and suggested alternative plan(s) with no pressure to make an immediate decision. It was a successful visit.

6 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

What a fantastic highlight to our day 🚀! We’re thrilled our Assistant Manager made your visit seamless, delivering quick solutions and clarity on global connectivity. It’s wonderful you felt empowered by the plan options, Mrs. Bailey, because great decisions come with confidence and clarity. -Ashifa

Valorada con 5 estrellas sobre 5

Disability friendly

Conner and George at the Winchester branch were very helpful in understanding which devices meet my needs best, as well as taking the time to breakdown costs. They were calm and compassionate to me, which is hugely appreciated as a person with a disability. They made sure that I left with everything I need and helped to remove barriers to support by building a good rapport. I left a happy customer

2 de febrero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Valorada con 5 estrellas sobre 5

Best ever customer service

What a refreshing experience here today with Aqil, swiftly sorting out a new contract for me and adding my husband on, we came away paying so much less than we were with unlimited data and EU roaming. The man knows his stuff! Husband very happy that he's ditching O2 who he's been with for a decade with their poor coverage and an overpriced contract. Thanks Aqil, you rock.

24 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Winchester

Lovely to read your comments, Tori. We’re proud that Aqil made the process smooth and helped you secure a new contract with great savings. It’s fantastic to know your husband is happy with the switch too, and we’re delighted you both left feeling supported and valued 😊🌟 -Shivam

Valorada con 5 estrellas sobre 5

Quick helpful honest

Quick helpful honest

24 de enero de 2026
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Thank you, Mrs Grant. We're so happy to know that you had a great experience with us. We truly appreciate your support. 😊 -Prabhjeet

Valorada con 5 estrellas sobre 5

Brilliant service

Went to the Three store to upgrade a mobile phone contract. Brilliant service by Cliff, Jack and Aqil. Happy customers!

10 de enero de 2026
Opinión espontánea
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Respuesta de Three UK - 3Store Winchester

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Valorada con 4 estrellas sobre 5

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. I felt well looked after and not rushed. Would highly recommend.

28 de diciembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Thank you, Robert, for the dazzling 5 ⭐ review! We absolutely love hearing that you had such an uplifting experience. Your words shine a spotlight on the dedication and care our team strives to deliver every day. -Manavata

Valorada con 5 estrellas sobre 5

Staff went above and beyond to be helpful

I popped in to ask about signal being down in my local area, and Connor Jack was very helpful in looking it up and explaining why I was having troubles, and when the issues would be resolved.
I also mentioned in passing that I was having troubles running out of data, and that I hadn’t been able to upgrade online. He set about to find me a new contract offer, at a really good price.
And offered advice on a few other issues which nobody had ever fully explained before.
Thank you so much for all the help, it really did make the whole experience faster and easier than ever!

17 de diciembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Hey Chloe, that’s fabulous. We’re thrilled Connor and our team made your experience smooth and enjoyable. Thank you for the amazing 5 ⭐ review. -Arvind

Valorada con 5 estrellas sobre 5

Cliff in Winchester was great

Cliff was great

Three as as a company hard to deal with

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Three UK - 3Store Winchester

Hi Sophia, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Valorada con 5 estrellas sobre 5

One word (or name) Cliff!!

One word (or name) Cliff!!
Fantastic service, no faff, fast and tailored to my requirements.

1 de diciembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Hi Geraldine, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Valorada con 5 estrellas sobre 5

I came into this store with an enquiry…

I came into this store with an enquiry over billing.
Having a conversation with the manager, Conner, and he was able to raise my concerns with the issue.
Hopefully this matter will be resolved in the near future.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

We hope so too, and are glad to hear Conner could speak to you on the matter. If you do wish any further advice you can always reach out to us on chat here: https://bit.ly/2PmAIzQ -Scott

Valorada con 5 estrellas sobre 5

Jack and Aquil really helped me with…

Jack and Aquil really helped me with all my questions and problems! Helped me set up my new wifi box! Great customer service!

23 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Valorada con 5 estrellas sobre 5

Jack was superb

Jack was superb! Helped me end one of my unused contracts, and then helped me set up my other ones with three! Excellent attitude. 10/10 customer service.

6 de noviembre de 2025
Opinión espontánea
Logotipo de Three UK - 3Store Winchester

Respuesta de Three UK - 3Store Winchester

Thanks for this amazing 5⭐ review, Mark. We really do appreciate you taking the time to send this over! Well done Jack 🎉 -Jade

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