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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Arrived quickly and well packed. Quality impressive, each pillow in its own cotton bag. So far they remain plump and allow a really good night’s sleep. Very pleased with the purchase. Thank you.

Valorada con 2 estrellas sobre 5

Product seems good - only washed once, cannot comment on how it lasts. Did arrived promptly and packaged well. Customer care isn’t up to my standards as it did offer 15% discounts upon sign up but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered some pillow protectors - I’ve only ever had polyester quilted ones before and these are such a treat - like thick cotton pillowcases with a zip. Have been very handy with sick children! Also... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a side & back sleeper, my ideal pillow is a generously filled but infinitely squishable pillow to get into the crook of my neck. These pillows are heavenly: supportive but soft, light & squishable,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa de cama
  2. Tienda de colchones
  3. Tienda de artículos para el hogar
  4. Tienda de lino textil
  5. Tapicería

Sobre Tielle

Escrito por la empresa

Love sleep, love luxury

Tielle is the online retail branch of our parent company, Tradelinens Ltd, who have been providing guests at top hotels around the world with a great night’s sleep for over 30 years. We have unrivalled experience of working with the luxury hotel industry, expert knowledge about textiles, and a passion to provide the best in bed linen.


We were inspired to launch Tielle by frequent calls from interior designers, boutique hotel owners and guests of the hotels who had slept in our bed linen and loved it so much they wanted to buy it for themselves. It’s the little things in life, such as the quality of your pillows and bed linen that make a big difference to your day. And it’s because Tielle cares about these small but mega-important details that we’re sought-after by the UK’s most discerning hotels.


With 30 years experience advising, manufacturing and supplying top quality products to world class hotels, now you can enjoy the same level of luxury, quality and style in the comfort of your own home.


Simply call us and we’ll advise on the best linen for you.


PILLOWS DUVETS BED LINEN TOWELS

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

462 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(462)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Review of wool throw....

Lovely quality of blanket .... so soft. Was surprised how big it was .... very reasonably priced.. Would recommend...

23 de mayo de 2024
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Respuesta de Tielle

Thank you for taking the time to leave us this review!

Valorada con 5 estrellas sobre 5

Superb quality products

Superb quality products. Arrived the day after ordering. No plastic packaging at all. My third delivery and I recommend them without reservation.

23 de mayo de 2024
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Respuesta de Tielle

Thank you for taking the time to leave us this review!

Valorada con 5 estrellas sobre 5

The pillow was delivered on time and…

The pillow was delivered on time and packaged in a secure box. The pillow itself is of a very good quality and has become my wife's prized possession.

23 de mayo de 2024
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Respuesta de Tielle

Thank you for taking the time to leave us this review!

Valorada con 1 estrellas sobre 5

Had high hopes..

Ordered the luxury line hotel towels, (I had previously ordered the face towels to test them and they were fine). They arrived with pulled loops and frayed threads on almost EVERY towel! The only ones which were damage free were the face towels I believe. One also arrived with a small stain. Furthermore, upon washing, the texture changed entirely. They went from soft (albeit, thinner than I was expecting) to scratchy, as if I’d had them a decade (basing this off the towels I was replacing, which are in better shape and I actually have had for a decade). I washed the towels with no detergent or fabric conditioner (I am well aware of the 1st wash process for towels).

I emailed Tielle and they were very quick to respond offering a full refund which is good, although I haven’t had it yet. They assured me that it wasn’t up to their standards which I believe as I’ve ordered bed linen previously which has been lovely. Hopefully it was just a dodgy batch. Saying that, I ordered a jumbo bale plus 2 bath sheets so it’s quite a few to be affected. Packaging was lovely and the shipping time has always been brilliant. Just a shame that the towels were such bad quality on this occasion.

21 de mayo de 2024
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Respuesta de Tielle

Thank you for your feedback. We're really sorry to hear that you were unhappy with your towels, we agreed that they certainly weren't to our usual high quality that we pride ourselves upon and so we organised for them to be returned to us. Your refund was processed once we received the towels back and our quality control team will now inspect them. We are glad to hear that you have been pleased with our other products, our packaging and our shipping time. We will be back in touch soon, once quality control have fed back to us.

Valorada con 5 estrellas sobre 5

Love these

Quick delivery, packaged beautifully

9 de mayo de 2024
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Valorada con 5 estrellas sobre 5

Ordered a super king size duvet

Ordered a super king size duvet. It was well packaged and I am really happy with the duvet. It is our second one and is excellent quality and warm

7 de mayo de 2024
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Respuesta de Tielle

Thank you for taking the time to leave us this review!

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order. Love the pillows. Have them on many beds in my home and lake house.

23 de abril de 2024
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Respuesta de Tielle

Thank you for taking the time to leave us this review!

Valorada con 5 estrellas sobre 5

Beautiful soft towels

Beautiful soft towels. Wash well too & such good value.

11 de abril de 2024
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Respuesta de Tielle

Thank you for taking the time to leave us this review!

Valorada con 5 estrellas sobre 5

Love my new bed linen

Love my new bed linen - it has given my bed a whole new fresh look and is so comfortable and luxurious.

18 de abril de 2024
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Respuesta de Tielle

Thank you for taking the time to leave us such a lovely review!

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