Tier.Net Technologies LLC Opiniones 

38
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We moved to Tier.Net for our Dallas colocation last year, we recently cleared the one year mark and everything has been fantastic. From John getting us through ordering/billing quickly, to Chris... Ver más

Valorada con 5 estrellas sobre 5

Everybody at Tier.Net has gone above and beyond, from sales finding a server that fit our needs, to support acquiring and installing a hardware TPM in short time. When I needed a 500 GB SSD installed,... Ver más

Valorada con 4 estrellas sobre 5

Horrible experience with their customer service. Was going to try out a month for the server service and needed to cancel the next month. Instead, there was a hidden Paypal auto-renewal which makes... Ver más

Valorada con 5 estrellas sobre 5

Was having a hard time finding whats right for me! Talked with Ivan from the sales, and you know why I'm writing this, it was one of a kind experience, smooth... assuring me every step of the way.... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(38)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 Years with Tier.Net so far and couldn't be happier.

After five years of being a customer of Tier.Net's VPS hosting plan, I can confidently say that they have consistently exceeded my expectations. They promptly respond to support questions and go above and beyond with the type of personalized care that is hard to find anymore.

9 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tier.Net Owner Purposely Caused Monetary Damages with His Malicious Actions

Gave a false response for terminating account which which they did purely through vindictiveness with the intension to inflict damage to another business. I have every single corespondence between myself and Tier.net. This is a company who writes unenforcable nonsense in their ToS so that they can lash out at clients. Then try to make the client believe that they are Invincible by trying to point out their ridiculous terms.

These terms that many host providers try to hide behind today are refered to as unconscionable terms. Unconscionable describes terms that are so extremely unjust, or overwhelmingly one-sided.
When they lash out at customers and carry out harsh actions especially just for personal reasons, they absolutely can be held accountable. There is some fluctuation here between each state but they are all very similar and the majority heavily frown upon sellers using and trying to enforce unconscionable terms.

I have reported them to the FTC and The Attorney General in Florida and New York. I hope this will save someone else from being injured by this company. Further actions are being taken, as well, because no company in the US has the right to take out their personal haterade on consumers.

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Support is superb

Support is superb. Quick chat resolved an issue. They identified the cause of the problem & corrected it without anything additional. Greatly appreciated.

8 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been with Tier.net for over a…

I have been with Tier.net for over a year, I am so happy that I transferred all of my website over to them as I own a website development company and the support is amazing. Tier.net is the best company that I have ever had in over a decade. I love that you can call them, however I love that they have a text option as well. I have had many people from there team help me and all of them are just as good with there support. To name a few is Victor who is amazing and he always get the job done, so polite and ready to help. I also want to thank the whole team, Matthew is amazing and the list could go on forever! you have made me a customer for life for all my hosting needs! If you are looking for a great hosting company Tier.net is the answer.

19 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

hands down the best

This is hands down the best company ive ever worked with, great value amazing service, you wont go anywhere else after these guys

3 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

Prior to switching to Tier.Net in 2018, I was with a big name provider. I have literally saved several hundred dollars a year by switching my VPS to them and when I did, they transferred all of my data at no charge! They have always been extremely courteous and helpful any time I have needed them for anything. I'm not a tech expert by any means, but with them you don't need to be. 5 Stars+

22 de agosto de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Horrible experience with their customer…

Horrible experience with their customer service. Was going to try out a month for the server service and needed to cancel the next month. Instead, there was a hidden Paypal auto-renewal which makes me pay for the invoice before my due date. I created a ticket and they seems not to be reasonable and give me a refund for my 2nd month.

Update 8/19 - Another customer agent stepped in and got my refund, change my 1-star to 4-stars now. Thank you.

17 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everybody at Tier.Net has gone above and beyond

Everybody at Tier.Net has gone above and beyond, from sales finding a server that fit our needs, to support acquiring and installing a hardware TPM in short time. When I needed a 500 GB SSD installed, they didn't have any in inventory and installed a larger SSD at no extra cost. If you want value and top-tier support, look no further than Tier.Net.

16 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dedicated and Astonishing Services!!!

Wow, how time flies!! I paid my invoice today and realized I been with Tier now for four years, 4 YEARS now, anyways, I have been with many different service providers, and not yet have I found anyone out there that would exceed the expectations at the cost of what Tier.Net offers. They are the best and 100% honest staff, from Evan, Jacob and if you want something done, just ask for Mark, and its done. With Tier, you are a human, aren't just a customer number. The service is stable, from Florida to Texas are my travels, and I was here in the Texas Electrical outage, and Tier, my Dallas server stayed online!! DEDICATION at its finest from Tier. I don't have enough space to continue why you should simply go with Tier if you want stability in service, and honest admins to secure your files; you can rely on Tier!!

26 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply the Best

I've been with Tier.net for almost 3 years now. Happy content minimal downtime or issues and when I do have one Evan, Mark, and John always make sure my concerns are addressed. I've had the same Xeon E3 box from the beginning and decided it was time to upgrade. I work in IT and this box is used for my "Home Lab" and a production web hosting server for a handful of clients in the Charlotte Area. John, Mark, and Evan made this upgrade and migration process as easy as could be. I cannot recommend TierNET enough for Reliability, Honesty, and Trustworthiness. I have no hesitation recommending their services.

15 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had to move 7 sites from my existing…

I had to move 7 sites from my existing web host. Some of those sites were large and complicated. Tier.net assured me they could transfer them to their server without incident. And they did! They followed through on all their promises. Best of all, their pricing is less than what I'd been paying at my other web host. Kudos to Ben (sales) and Jacob (tech) for all their expertise and assistance.

8 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best VPS Hosting With Great Tech Support

This is my second year with Tier.net!. Never had downtime with my VPS, I sometimes restart my VPS for NGINX update that's the only 2 seconds downtime that I had with my VPS Server.

Support is very good. I get both Live chat support and Ticket Support for migration help. I really wanted to give a review because I felt I must do because migrating to a new configuration that is not really recommended by their tech team, but I wanted it to be done, so Mr. Mark Van did the migration to this new VPS with Cyberpanel Free with Openlitespeed. Now I'm having a very fast server than NGINX even. This new Experiment went well and all are great.

I have a lot of experience with different hosting companies with VPS plans and non of them come close to Tier.net VPS with their Ultimate support option enabled. I have found a great company to work with and I'm a very happy customer.

14 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and price, strongly recommended

I've been using Tier.net since the end of 2019, following an excellent offer for a high-RAM dedicated server I saw on webhostingtalk. The server's been very reliable and the price is extremely good. The customer service has also been very responsive and helpful. I'd have no hesitation in recommending them.

24 de junio de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

This company gives you the truth.

This company gives you the truth. Unlike our previous provider we were hearing excuses, Tier.Net is giving us answers which is what we wanted to hear and you might think this is a bad thing since there was problems. The problem is COVID-19 something you can't really go around. They are amazing and I will certainly update my review once our server has been up for a little bit of time.

Update after 3 months:
Still 5 stars! This company truly was a miracle for us and I recommend their dedicated servers any day.

Update After 1 Year:
I ended my service with Tier.net after one year exactly, this was due to major downtime experienced as we somehow were on another customer's network?? I never really understood what they meant by that but we kept catching attacks that weren't even targetting us.

25 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Their dedicated solution is great

Their dedicated solution is great! I rent a Managed Dedicated Server with Tier.net a year ago. It has everything I need, from cPanel, Cloudlinux. Just install a nginx proxy and that's all. The server is running well without a few small time restarting to update softwares. Their support is great, fast enough and also have a live chat to help you solve some quick actions. I will be back if I have a chance.

21 de abril de 2020
Opinión espontánea

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