T J Car Sales Opiniones 

561
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We bought a used Ford Transit Custom. Tim was a pleasure to deal with and joined us on our test drive, where we identified an issue with the indicator. This turned out to be a bigger issue than once... Ver más

Valorada con 5 estrellas sobre 5

Excellent personal service from Chris when buying a new car. Nothing too much trouble and makes you feel comfortable This was also supported from Tom the owner who agreed a very fair deal and en... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a wonderful experience at TJ car sales! Mike our salesman was just outstanding. He understood exactly what we were looking for and found the perfect car for us. Absolutely no pressure buying and... Ver más

Valorada con 5 estrellas sobre 5

Great service from Steve and everyone at TJ Cars. Bought a Skoda Octavia estate, few niggles with the car but nothing has been too much for Steve and everyone, car has been seen the next day and the i... Ver más

Información sobre la empresa

  1. Concesionario de autos

Información proporcionada por diversas fuentes externas

If you are looking for excellent priced, quality used cars in South Wales, then you have reached the right place. T J Car Sales are a friendly, family run used car dealer based in Bridgend, located between Cardiff and Swansea in South Wales. We are proud to offer you a customer service second to none and we are very competitively priced. Don’t just take our word for it, please browse our stock and see for yourself. At T J Car Sales we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. We pride ourselves on offering only the highest quality of vehicles ensuring that all our vehicles are HPI checked and clear from any finance interest and insurance write off/theft damage. We have also committed ourselves to the AA Dealer Promise


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

561 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(561)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

You can trust TJ Car Sales !

I cannot thank TJ Car Sales, and Daryl the salesman enough. Its traumatic enough when your main car dies, and you need to find another quickly, but thanks to these guys, and their friendly attitude, it was a doddle. I know I am in safe hands with them, and they made the whole experience devoid of stress. I cannot recommend them enough.

31 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Yes, you should visit TJ Car Sales

Easy and straightforward car-buy for me at TJ Car Sales Bridgend. Zac was very helpful from start to finish. Friendly and knowledgeable guy to deal with. Sorted all the paperwork for me. I would definitely recommend them and would go back there for my next car.

10 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

19 plate Mini Cooper S

I bought a 19 plate Mini Cooper S in March. There was a couple of very small issues which Tom arranged to be carried out. Picked up my car and the issues that I raised have been carried out to an excellent standard. Thank you Tom so much. Highly recommend Tom at TJ Car Sales.

22 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I purchased a Mercedes GLA AMG Line from TJ Car Sales back in March, travelling from Abercynon to get the car, and overall I’ve had a really positive experience. Not long after buying it, I noticed a small issue with the boot, which was a bit frustrating at first. However, the way the team handled everything completely reassured me.

From the moment I got in touch, they were nothing but helpful, professional, and easy to deal with. There was no hesitation — they took responsibility straight away and arranged to get the issue sorted quickly. The repair to the boot was completed efficiently and to a high standard, and I was kept updated throughout the whole process, which I really appreciated.

It’s not often you come across a dealership that genuinely looks after its customers after the sale, but TJ Car Sales definitely proved they do. Their aftercare and customer service really stood out and made the whole situation stress-free in the end.

I’m now very happy with my Mercedes GLA AMG Line and would highly recommend TJ Car Sales to anyone looking for a quality car and a trustworthy service.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended!!

The most incredible service and consideration for the needs of my daughter who bought her first car with Darryl last week. Cannot recommend TJ car sales enough!!

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Car purchase and sale

Bought a car with these guys at March last year and the service/car were great. A year later I had another vehicle and they bought the car back off me at a great price. Couldn’t recommend Tom and the team enough!

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First car purchase. Thank you Mike!

I have just purchased a little mini from this company as my daughter's first car. We called in unannounced to see it and immediately felt reassured as it was in the garage up in the air have new brakes and discs.

Mike was our salesman, he wasn't at all pushy and seemed very keen to ensure the first car experience went well for us. He promised that the car would look and drive perfectly for her when we picked it up, and he was true to his word.

Sadly on the way home we discovered the radio didn't work, which was strange as it had when we were on the test drive, but I called them up and they are going to sort that out for us next week, no quibble at all.

Their reputation is clearly something that means a lot to them and this comes across in their commitment to provide a service and product they can be proud of. I have complete faith in their integrity and feel that we made the right decision buying the car from TJ car sales.

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great place to buy first car

I had a great experience with TJ Car Sales, especially as this was my first car, and they made the whole process so easy and stress-free and answered alot of my questions..
The staff were friendly, especially patient, and incredibly helpful, taking the time to explain everything clearly and answer all my questions. I never felt pressured and always felt supported, which really meant a lot as a first-time buyer.
A huge thank you to the entire team for making my first car-buying experience a decent one. I’d highly recommend TJ Car Sales to anyone, especially first-time buyers aswell :)

Wales to Cornwall was a fun experience driving alone 😂 car survived aswell 👌

8 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. Mike made the process easy with his supportive, free and informative approach. No hard sell...just a genuine desire to get it right fir us. Brilliant from start to finish. I recommend this company highly based on the service snd experience we had. Well done Mike!

7 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jess was amazing made me feel welcome…

Jess was amazing made me feel welcome understood what I was looking for, the manager was also amazing, they don't make you feel underpressure to buy a car straight away, 10 out 10 guys keep up the amazing work you do

8 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

I purchased the most expensive car on site, and they sold it to me faulty. On the way home from buying it, fault lights were coming up on the car and the car cut out. The next day, the car had no power and broke down several times, completely cutting out whilst driving in 5th gear, and after having it plugged in by a reputable garage, it showed more than 25 faults!!!

I rang TJ cars to explain what happened and that I would like to return the car for a refund, but was told they needed to authorise this with the boss who would call me back. He didn’t. I chased them many times that day, but the boss refused to speak to me, his salesmen making excuses for why he couldn’t take my call, one being that he was on auction sites buying cars. I was told he would call me back by the end of the day.
Again, he didn’t.

I chased for another two days but again was given feeble excuses. Eventually, after calling and calling them, I was told by a salesman that a tow truck would pick up the car on Friday and I would get my refund straight away.

On the following Monday, the car was re-advertised for sale! But still no refund and no contact from the boss whatsoever. I was told I’d get a refund by the Tuesday. On Tuesday I was asked if I wanted the car back and if it happened again, I could get my money back!
When I said no, I was then told I wouldn’t get my refund that day because the boss was golfing all day.

I had to threaten them with legal action in order to get my refund.
The customer service was despicable. Clearly they’ve no idea about consumer rights and clearly the car was not tested, before I bought it or after I returned it and the boss is not interested at all.

Go to a reputable dealer and do not waste your time or money here!!

To add - their reply is somewhat laughable.

I took a picture of all of the diagnostic faults but unable to upload it here. In their own contract it states that a customer has a 14 day period in which they can return a car for ANY reason. Clearly they still do not know the Consumer Rights Act which gives you 30 days to return a car.

19 de agosto de 2025
Opinión espontánea
Logotipo de T J Car Sales

Respuesta de T J Car Sales

Thank you for your feedback.

I would like to clarify a few points in your feedback.
I’m not sure what relevance the price of a vehicle purchased is, we aim to prepare all of our vehicles to the same high standard. Just for clarity, the vehicle you purchased was not the most expensive vehicle on our site.
To date, we have never seen any faults with the vehicle you purchased from us. You state that there were more than 25 faults with the vehicle, this has never been evidenced. Furthermore, you claim that fault lights were coming up on the car. Again, no lights have ever appeared within various test drives that we have completed since receiving the car back. You mention that the vehicle cuts out when driving in 5th gear, this has also not been experienced by us.

We collected the vehicle from you in a prompt manner and at no cost to yourself.

I can assure you, we are fully aware of and adhere to our obligations under the Consumer Rights Act 2015.
If a consumer wishes to reject a vehicle, it must be proven that there is a fault with the vehicle. There is no fault with the vehicle in question, it has been driven by employees approximately 200 miles to test and no faults have occurred. We have plugged it in using our specialist diagnostic equipment which has displayed NO fault codes.
Under the Consumer Rights Act 2015, you were not even eligible to reject the vehicle and obtain a refund.

I can assure you that your threat of legal action was not what prompted us to refund your money. As stated above, there were no faults and you were not entitled to a refund. However, sometimes a business must make a decision on if it wants to continue to deal with an unsatisfied customer.
For the avoidance of doubt, you were refunded as a gesture of goodwill from a reputable dealer.

Sorry that your purchase wasn’t to your satisfaction on this occasion.

Valorada con 5 estrellas sobre 5

Great service

Great service, Chris was really friendly and helpful. Perfect car and very fair price. Would very much recommend.

27 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a different experience!

What a different experience!! We had been searching for a first car for our son. unfortunately we had experienced a rather horrendous experience prior to this & were a little sceptical and guarded. TJ Cars restored our trust in people and Chris was fantastic. He put no pressure on me but kept me updated at all times, it is fair to say they went above and beyond to provide our son with his first car, which was wonderful. We have nothing but praise and recommendation for TJ Cars & Chris is a credit to them & their team. Thank you so much & a nod to Wayne too for going above and beyond making the car look fabulous when we collected it 🙌. Thank you all so much!!

6 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely little garage

Lovely little garage. Went in to find a little run around. got a lovely insignia. Not a little run around but still.

Chris was very helpful and handled the whole process from start to finish. Couldnt do more for me.

The car in the first 24 hours seems to be fine, time will tell on that but I do have a 12 month extended warranty for peace of mind.

So far would recommend TJ Car Sales!

2 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Great experience. Chris was extremely helpful and made the whole experience very easy. Would highly recommend. Thank you so much Chris!

21 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome customer support

Awesome customer support. Chris was very helpful and got me driving away in my new car. Cant appreciate how helpfull and friendly he was. Would highly recommend

7 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Accomodating and Excellent Salesman Service Mike

Never bought a car from a car sales before in over 30 years of driving but spotted a particular spec'd car I have been searching for, for the past 2 months so contacted TJ Car Sales on a whim thinking lets give it a go!

So rang TJ Car Sales and the salesman Mike picked up to talk about the car, next minute I had a video call to show the car to reassure the condition before I made the journey to view. Made my day that tbh as I was car-less for the past 2 months and desperate for a new car but weary about buying a new car.

From start to finish Mike has been very transparent with the sale of the car and what needed doing and has been done. Had a service, timing belt kit, new seatbelt, a few scratches sorted, the car detailed and tyres all in the deal. I was even given a courtesy car whilst some bits were being done to keep me on the road.

Can't thank you enough Mike for the customer quality and service you have shown to me. Wish you and your family all the best, we're not here for a long time but a good time matey!

Best wishes and thank you again!

28 de febrero de 2025
Opinión espontánea

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