Excellent servicee as always from these people. Help with identifying toilet parts and help choosing older obsolete valves 10/10 highly recommended got me out a few problems now.
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Consulta las opiniones de los clientes
This is what customer service should be. Their next day delivery cutoff is 3pm. I phoned them at 3:10 and they said yes unfortunately DPD had picked up already, but told me Royal Mail hadn't been... Ver más
I had been trying to find a replacement flush mechanism for my toilet which has an oval button push. Only toiletspares.co.uk seemed to be able to supply the correct one. Furthermore I had a very usefu... Ver más
Excellent communication. Send an email explaining my problem with some photos and with in 10 minutes i got the reply back from steve. Being not a plumber or diy man my self Steve kept replying to my... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
WC Toilet Spares Cistern spare parts including spare toilet float valves and flush valves for toilets. B&Q toilets and part spares for toilet cisterns, Siamp, Derwent Macdee, Thomas Dudley, Wirquin, Torbeck
Información de contacto
Wincham Lane, CW9 6GG, Wincham, Reino Unido
- 01606334122
- steve@toiletspares.co.uk
- www.toiletspares.co.uk
4,9
Excelente
3 mil opiniones
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Excellent service
12 de abril de 2026
Great customer service
Great customer service. I had placed an order online for a specific spare part that I struggled to find elsewhere and about 15 minutes later the part was sent via royal mail. I received the tracking number and 3 days later it arrived. The lady on the phone was particulary helpful. Highly recommend dealing with them.
10 de abril de 2026
Opinión espontánea
Good price and as was advertised
Good price and as was advertised, nothing else to say…
5 de abril de 2026
Top quality spares and delivery.
The information on line was unambiguous regarding the size of the Ideal Standard close coupled toilet handle purchased. It fitted. The price was acceptable delivery was speedy and efficient and delivered within the time frame set by the Post Office. I would certainly recommend yourself as a company and you are at the top of my list for toilet spares.
3 de abril de 2026
Excellent
Great service was delighted to find the parts we needed and delivery was super quick!
31 de marzo de 2026
Great Customer Service
Steve provided me with excellent advice to help me find a spare part for my faulty toilet flush mechanism. And at the weekend too.
29 de marzo de 2026
Opinión espontánea
Exceptional Customer Service
I can’t say enough good things about Toilet Spares. After a year-long saga with my toilet, which included broken parts and failed attempts to fix it, I finally had a resolution thanks to Paula.
Initially, I couldn’t install the flushing mechanism I purchased, and it turned out the cables were too short due to a supplier change. Instead of leaving me frustrated, Toilet Spares went above and beyond: they arranged a video call to see the issue, liaised with the supplier, and ultimately sent me the proper cable at no extra cost.
In a world where good service is rare, they proved that great service still exists, especially when things go wrong. Thanks to them, I have a working toilet and genuine peace of mind. I’ll be coming back for any future parts!
26 de marzo de 2026
Opinión espontánea
Quick accurate service
7 de marzo de 2026
Great range of products and easy to…
Great range of products and easy to navigate web site .
7 de marzo de 2026
Easy to navigate website and fast…
Easy to navigate website and fast delivery for parts that are hard to find elsewhere
28 de febrero de 2026
Poor after sales service was the experience I received
I ordered a repair toilet kit but there was another fault on the unit .I was unable to do the return the goods within the 14 day period and have had no response from the email sent to Steve .Will not be using this company on line again .No response only contact by email
15 de febrero de 2026
Simple quick got the part all working…
Simple quick got the part all working well
21 de febrero de 2026
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