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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Amazing sales team has been chasing and updating and giving great advice. However, the moment the contract was signed it was as if you didn't exist. Unless you call to follow up there is no update or... Ver más

Valorada con 5 estrellas sobre 5

Everything about this Company has been great. Great scaffold team, great fitting solar panels team, great connection team and great electrical engineer Lewis who connected and confirmed supply. Switch... Ver más

Valorada con 3 estrellas sobre 5

I googled solar panels as I wanted 5 quotes, I think it was green energy that I viewed, filled in my details, thinking that it was a solar company, how wrong I was I was called repeatedly from other s... Ver más

Valorada con 5 estrellas sobre 5

Jon and Ravinder arrived on time and as arranged and cracked straight on with the installation. They overcame the issue of the wall being out of line in the loft by refitting the battery brackets (ef... Ver más

Información sobre la empresa

  1. Empresa de energía solar

Escrito por la empresa

Tomato Homes are a nationwide installer of renewable technologies that help homes and businesses across the UK reduce their increasing energy bills.


Información de contacto

  • Belvedere House, Basing View, RG21 5HG, Basingstoke, Reino Unido

  • www.tomato.homes

3,4

Medio

TrustScore: 3.5 sobre 5

71 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(71)

0 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Poor aftercare

Writing this review on behalf of my not computer literate father.
The initial install was fine and very professional, after the scaffold was removed however we noticed several windows had been damaged and a cctv camera was broken.
we are also after several months still waiting for the documentation so that we can export energy to the grid.
Very difficult to get any answers or resolution to these issues. It seems like once they have your money they have no more interest in you or your problems

5 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent sales from Kashir

Excellent sales from Kashir , I was in two minds but reassured me in every way this was a good deal.
The installation was excellent and the electrician on site was superb at sorting the issues out.
All in all very happy

28 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good work allround

Competitive Price, on my Solar & Battery installation, good communication from quotation through to installation team. Installation neat and tidy. Would happily recommend this company.

5 de septiembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Follow your instinct

I googled solar panels as I wanted 5 quotes, I think it was green energy that I viewed, filled in my details, thinking that it was a solar company, how wrong I was I was called repeatedly from other solar companies. Tomato 🍅 homes was one, wanted my wife in at the time so said forget it, anyway had a salesman visit me. What should have been 30 mins went on for over 1 hour, he was polite but definitely sales patter all through conversation. Quoted next day at over £12,000. Having same job done by local company with 10/10, 72, 5 star reviews, for £9,500. Hope it helps

4 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible phone tatics and concerned…

Terrible phone tatics and concerned about a hard sale.

Wanted both my wife and I to be available for a quotation visit, when I said this wasn't possible easily I was asked if I was the decision maker, I mentioned it would be a joint decision.

It's company policy to have both there felt like this is for a hard sale tactic and to not give you time to review.

Decided not to have a quote and go no futher with tomato.homes.

7 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just awful!

Just awful!
My 2 day install to 8 days and 1 month later still doesn't work properly.
The installers were always leaving to go to other sites and to top it off the drilled through the ceiling in the bedroom.

1 month on and my install still doesn't work correctly and I've had no paperwork or instructions on how the system works

6 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Once I signed the contract on April…

Once I signed the contract on April 2023 and paid the deposit, I never heard anything for two months then I decided to call them but couldn’t speak to anyone and no one would return my calls it is now August 28 and still have no solar panels or even an installation date.
I have asked for my deposit back but they refused to give me my deposit back and refused to communicate with me.
I have now put a court claim

28 de agosto de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

no communication from anyone

Amazing sales team has been chasing and updating and giving great advice. However, the moment the contract was signed it was as if you didn't exist. Unless you call to follow up there is no update or communication available. And every time you are told that someone will call you back, that never happens. It's been over 2 months since the contract is signed and I'm still waiting for the installation date even though all other steps are completed. Really disappointed.

7 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have had a very positive and…

We have had a very positive and excellent service from tomato homes all throughout, such great team and fantastic communication from staff members and always there to help when needed. I highly recommend tomato homes.

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good experience

i found my experience very enjoyable as i believe the information u have presented me was amazing and definitely worth my time and i cant wait for next years meeting

29 de julio de 2023
Valorada con 5 estrellas sobre 5

Tomato energy

I thought this company would go bust during the last crisis, but it managed to surviv . What matters most is the unit price and the daily standing charge witch is lower than other. Customer care not bad I am happy and recommend them.

10 de enero de 2023
Valorada con 5 estrellas sobre 5

Tomato Homes

I was recently contracted by Tomato Homes regards Solar panels and battery storage. I spoke with there internal technical adviser David. He did a great job in talking me through how the Solar panels would look on my property and also went into great detail around payback and costings. We decided to go with Tomato Homes. They were not our cheapest quote but they way that we were dealt with by David and then Lindsey who booked our survey and then the installation was such a smooth process. Install went ahead without a glitch and would highly recommend this company

10 de mayo de 2023
Opinión espontánea

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