Tony's Chocolonely UK Opiniones 

284
TrustScore: 3 sobre 5

2,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I absolutely love Tony's and cannot understand how anyone can give it anything except a straight 5* for taste, texture, quality of ingredients, company ethos and yes, even value (considering what... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Wie andere hier auch geschrieben haben, ist die gratis testen Aktion irreführend, da es mehr einem Glücksspiel ähnelt, als einer tatsächlichen Option sein Geld zurück zu bekommen. Die Schuld dann auf... Ver más

Valorada con 1 estrellas sobre 5

Reine Abzocke war diese Cashback Aktion. Hätte ich vorher gewusst dass ich 2 Monate lang vergeblich Versuche mir mein Geld wieder zu holen, hätte ich diese Schokolade auch niemals gekauft. Dem Support... Ver más

Valorada con 5 estrellas sobre 5

Wow, this is how chocolate used to taste (take a note Cadbury’s!). 1st time trying and honestly, the taste is how other brands used to be, ‘back in the day’ (before ‘Americanisation’/ addition of palm... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de golosinas
  2. Fabricante de productos de gran consumo - FMCG

Escrito por la empresa

If your experience with Tony's has been less-than-perfect, we'd love the chance to put things right before you leave us a review.. So pop an email to mailuk@tonyschocolonely.com, and our Choco Fancare team will work their magic. Tony’s Chocolonely is an impact company that makes chocolate, committed to ending exploitation in cocoa. And not just the cocoa in our chocolate, but in all chocolate worldwide. Tony's Chocolonely was founded in 2005 by 3 journalists from the Dutch TV show ‘Keuringsdienst van Waarde’ after they discovered that the world’s largest chocolate manufacturers were buying cocoa from plantations that used illegal labor. Since then, we've dedicated our efforts to raising awareness of and eliminating inequality in the cocoa industry, becoming the #1 chocolate brand in the Netherlands. With incredibly tasty chocolate, we lead by example and show the world that chocolate can be made differently: in taste, packaging and the way we do business with cocoa farmers. Starting with paying them a higher price. Alone, we’ll end exploitation in our cocoa supply chain, but together we can change the industry across the globe. That's why we invite everyone to join our commitment. 'Cause it's only together that we'll end exploitation in cocoa.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

284 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 59% de las opiniones negativas

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2,8

Todas las opiniones

(284)

90 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Tonys...you should be ashamed of yourselves

I think my email to Tonys says it all.
Absolutely fuming that I've been rippped off by this product and a self-proclaiming ethical company...

Dear Tony's

My kids have just unwrapped their Tony's Chocolonely Easter "eggs" and discovered they are not actually eggs, but some kind of weird flattened design in a horrendous amount of packaging.
The packaging, I presume is design to disguise the fact that you are ripping off your consumers.

I will never be buying another Tony's product again if this is the kind of deceit your company is promoting.

Together with this, the waste of resources in you packaging is disgusting.

I expect a response and refund.

Utterly apalling and you should be ashamed of your company.

31 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shockingly expensive poor quality…

Shockingly expensive poor quality chocolate for the money. I was persuaded to get an Easter egg for my daughter and I paid £10.50 which had 242g chocolate compared to your standard bar of 180g for £3. I was robbed!

So your standard bar is £16.67 per kilo whereas your Easter egg is £43.39 per kilo of chocolate. Your chocolate is exceedingly average anyway and certainly not worth paying 2.5 times more for it just because it's Easter.

Never again you thieving bar stewards.

30 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Huge Easter egg box, small contents

Totally agree with other posters about the misleading Easter egg. I paid £8.50 for what looked like a large egg. Thought the packaging was a bit strange as you can usually see the size of the egg from the outside. There is a reason this is packaged like this. Tiny egg inside the huge box. I occasionally buy the chocolate bars but they are nothing special, and due to this we won't be purchasing again. It's important to have respect for customers.

27 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheap

Cheap, barely edible garbage with lots of marketing and corporate spin. Its branding, brand-feel, name, packaging and literally everything about it, feels utterly vile.

They however have flooded the UK market and seem to be all that's available in most corner-shops.

23 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed with this chocolate…

Very disappointed with this chocolate just tastes like very cheap chocolate.
They say they are crazy about it well I'm not.
Not a patch on Cadbury's.
They try and justify the price saying they are into equality and fair trade.
Save your money and buy something else and if your concisions bothers you used some of the money you saved to give to charity but don't buy this.
I never will again.

22 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

My husband was away for the night

My husband was away for the night, so I jumped on the opportunity to try this chocolate that has been catching my eye every week in sainsburys. I thrived on the fact I didn't have to justify the price tag to the other half who would complain about spending an extra 10p on a block of cheese.......I got home unwrapped it, the anticipate was overwhelming me, but it is a shame the chocolate did not do the same. After the first bite I google it to make sure it wasn't an American brand as it tastes like a cheap bar I could buy from aldi (I wanted to put a body part but trust pilot wouldn't let me) I am all for ethics and supporting a good cause, but in return they have to provide a tasty treat to reflect the price tag

14 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish customer service !!

I have tried to contact this company 5 times with ref to a complaint. This was via email, phone call and a letter.Having been promised my complaint would be a priority and be fed back to the Team and possibly be sent complementary chocolate........ no reply, This is extremely frustrating and I wont be promoting this product,

18 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rip Off

I thought I would treat myself to an easter egg and I could not have been more disappointed, 5 very small eggs and one larger one in loads of packaging. Was definitely expecting more chocolate for the money. Even then I might have forgiven them if the chocolate was delicious but sadly it tasted cheap and rather unpleasant. How they feel they can justify the price of this egg is beyond me. My advice would be save your cash

18 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

What is all the fuss about this…

What is all the fuss about this chocolate then!
£3 for something that doesn't taste any better than a 55p bar from Lidl.
What an absolute joke!
No wonder the shelves were full! I thought they'd just been restocked, but clearly it's down to the extortionate price.
High price doesn't mean high quality!
I can't see this company surving, unless they atleast half the sale prices.
It's a very, very competitive market, taste and price is everything.

9 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing

It's really poor quality and poor flavour genuinely worst brand I've had for a while and it was a multi pack so tried several flavours. It just isn't tasty - why are other brands more tasty and better quality?

26 de enero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Please just make the pieces regular squares or rectangles

I had the Dark Almond & Sea Salt and 70% Dark Chocolate blocks.
Taste-wise the almond one was really good, but I was a little disappointed with the 70% dark chocolate one. Which is a shame because that's the type of block I buy on a regular basis. However my main complaint is the breakpoints being all crazy-pavement style. It makes breaking them and eating the pieces quite difficult, and when you break the pieces off they don't do so cleanly with chocolate shards going everywhere. I really want to keep buying this brand because I love chocolate but want to make at least a minimum effort to be ethical about it, but I'm not sure due to the above.

1 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very low-quality “chocolate”

Very low-quality, over-priced chocolate that’s probably not even slavery-free.

I can name 10 everyday brands that taste far better right off the top of my head. This junk tastes like it was originally intended for the slaves of slaves.

31 de diciembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Wonderful (only slightly inconvenient) chocolate

Wonderful chocolate, however I do wish the bars were divided into normal-shaped pieces that I could actually break off with my fingers rather than having to take a knife to it or just bite into the whole thing. Small complaint though. Great taste and setting a great example ethically speaking (even if sadly not many others follow), and reasonably priced for the quality. Baffled by others complaining of bad taste.

4 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s such a shame as the concept is…

It’s such a shame as the concept is good and I like the ethics. But the chocolate itself is awful, tasteless and worse than the very cheap supermarket chocolate. I’d rather pay a bit more and buy fairtrade chocolate that actually tastes nice!

26 de diciembre de 2023
Opinión espontánea

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