Toomey Motor Group - Toomey Renault Basildon Opiniones 

59
TrustScore: 4.5 sobre 5

4,7

West Mayne3, SS15 6RW Basildon, Essex, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant service from Laura at Toomey Renault Basildon. She was friendly, knowledgeable, and made the whole process quick and stress‑free. Great communication throughout and genuinely helpful from st... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A great experience as always at Toomey Basildon. This is the second Clio I have bought from this dealer and Steve Moros always takes time to explain everything in detail. Even after he has made the sa... Ver más

Valorada con 5 estrellas sobre 5

Had a recall on my car and sadly had a small issue at pickup. Caitlin managed to sort me out a courtesy car even though it was past closing which was very kind of them. Much more organised than th... Ver más

Valorada con 5 estrellas sobre 5

Very happy with the service today, caitlin served me and I have to say she is very professional and polite I was made welcome and kept informed on the works to my vehicle, 100% I would recommend Too... Ver más


Información sobre la empresa

  1. Concesionario de autos
  2. Servicio de chapa y pintura
  3. Taller de reparación de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Concesionario de vehículos de motor
  6. Concesionario de automóviles usados

Escrito por la empresa

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.


Información de contacto

  • West Mayne3, SS15 6RW, Basildon, Essex, Reino Unido

  • 1268977454

4,7

Excelente

TrustScore: 4.5 sobre 5

59 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 88% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(59)

2316 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Tried calling to book a MOT / Service

Tried calling to book a MOT / Service, but 23 minutes on hold, and nobody could be bothered to talk to me. Will arrange MOT elsewhere, and when finance is up, will return the car, and but from someone who can be bothered to help with Servicing. 2 years of problems arranging a service

22 de mayo de 2026
Opinión espontánea
Logotipo de Toomey Motor Group - Toomey Renault Basildon

Respuesta de Toomey Motor Group - Toomey Renault Basildon

Hello Paul,

Thank you for sharing your experience.

We’re sorry to hear about this and understand your frustration.

We’d really appreciate the opportunity to look into this for you and see how we can help. Please contact us directly with your registration number and preferred contact details by emailing customerrelations@toomeymotorgroup.co.uk so we can discuss the issues you’ve experienced and attempt to put things right.

Kind regards, Toomey Renault Basildon.

Valorada con 5 estrellas sobre 5

Brilliant service from Laura at Toomey…

Brilliant service from Laura at Toomey Renault Basildon. She was friendly, knowledgeable, and made the whole process quick and stress‑free. Great communication throughout and genuinely helpful from start to finish. Highly recommended!

1 de mayo de 2026
Opinión espontánea
Logotipo de Toomey Motor Group - Toomey Renault Basildon

Respuesta de Toomey Motor Group - Toomey Renault Basildon

Hello Jonathan,

Thank you so much for taking the time to share your wonderful experience with Laura at Toomey Renault Basildon! We're happy to hear that she provided you with friendly, knowledgeable, and stress-free service - it's exactly what we strive for.

Kind regards, Toomey Renault Basildon.

Valorada con 5 estrellas sobre 5

Well organised and really good service

Had a recall on my car and sadly had a small issue at pickup. Caitlin managed to sort me out a courtesy car even though it was past closing which was very kind of them.

Much more organised than the other Renault servicing in the area. Will be happy to come back again

20 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well done to the girls at Renault…

Well done to the girls at Renault Basildon service department, they made my service appointment with them the other week run so smoothly, kept me updated the whole time could not fault a single part of the process, will definitely be returning next year.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great experience as always at Toomey…

A great experience as always at Toomey Basildon. This is the second Clio I have bought from this dealer and Steve Moros always takes time to explain everything in detail. Even after he has made the sale he is very helpful in going through all of the gadgets and devices to ensure I am aware of everything the car has to offer. I will continue to recommend him to my friends as someone to trust with their money!

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Caitlin is a credit to Toomy Basildon.

Very happy with the service today, caitlin served me and I have to say she is very professional and polite I was made welcome and kept informed on the works to my vehicle, 100% I would recommend Toomy basildon and the customer service is 2nd to none,
Thank you very much,
Mark Pulham.

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a service today

Had a service today, was completed promptly, the staff are very friendly and helpful, I would definitely recommend this branch for anything needed.

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Renault

Caitlyn was really welcoming and friendly. The courtesy car was ready and the service was really well organised. Everything went smoothly!

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Marvellous staff.

Marvellous staff, so pleasant to deal with, also great communication as well, (very important)... even though it took some time to complete the work, was offered a courtesy car, and that was very much appreciated. I really cant praise all of them highly enough.
Paul Tuck.

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Took my car in for a service

Took my car in for a service, completed really quickly, I was kept updated throughout, very friendly and helpful staff, would definitely recommend.

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great staff

Great staff - very informative, friendly and easy to talk to, kept me up to date with what was going on with my car the entire time. Hannah was very helpful when asked an abundance of questions and Ben, who worked on my car took the time to come and explain what was wrong with it so I could fully understand what needed doing. This was so nice compared to other garages I have been too as they really took the time to make sure I knew what was going on and was happy with everything they were doing, will definitely be coming back here if I need anything else looking at.

5 de febrero de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más