You have a choice. Book direct or book with Topflight. If you book Topflight, you're assured of support in resort (really helpful to get to know the place, to book trips, any issues), you've bet... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We travelled to Italy with Topflight to see Andrea Bocelli at Teatro del Silenzio, which was a real bucket-list moment for us. The whole experience was fantastic and seeing Bocelli perform in... Ver más
We had no Topflight representatives in Mayrhofen. The appointed representative was based 3 hours away. On two occasions we met the representative, once on our arrival and once along the way back to Mu... Ver más
La empresa ha respondido
Brilliant resort managers Giuesppie and Richard. Very informative and friendly. Everything worked from the time of arrival at Dublin airport to arrival at hotel. Hotel Olivetto was superb. Brilliant b... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Información de contacto
Irlanda
- www.topflight.ie
4,6
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We really enjoyed our holiday the rep…
We really enjoyed our holiday the rep Malcolm was excellent & went above & beyond his job he was so helpfull & always available. The hotel was excellent would prefer if we would change lunch instead of dinner on half board.
21 de junio de 2026
Respuesta de Topflight
Thank you for such kind feedback!
We are delighted you had a wonderful holiday with us and that Malcolm's efforts did not go unnoticed. We will be sure to pass on this lovely feedback.
We hope to welcome you back in the near future.
Kind regards,
Amy.
Our holiday was excellent great tours…
Our holiday was excellent great tours and an outstanding tour guide in Andrea. Everything was fist class. However our hotel experience was far from a four star. We were possible unfortunate in the bedroom we were allocated. While it was old especially the shower area everything was very clean. The breakfast every morning was tinned fruit cocktail, coffee machine didn’t work & the handles on the toaster were broken. Cooked breakfast which consisted of rashers & scrambled eggs were made early in the morning & not prepared as u waited. Disaster for a four star hotel.
20 de junio de 2026
Respuesta de Topflight
Thank you for taking the time to share your feedback.
We are delighted to hear that you had an excellent holiday, enjoyed the tours and that Andrea made such a positive impression as your tour guide. We will be sure to pass on your kind words.
We are, however, disappointed to learn that your hotel experience did not meet your expectations. While we're pleased that you found your room to be clean, we appreciate your comments regarding the condition of the room and the breakfast service. We understand how important these aspects are to the overall holiday experience and your feedback has been noted and will be shared with our hotel partners for review.
Thank you again for your valued comments. We hope to have the opportunity to welcome you on another Topflight holiday in the future.
Kind regards,
Amy.
Lovely Puglia…
We have just returned from our lovely trip to Puglia. Very well organised and a huge variety of places to see and things to do. Stefano our guide is a total superstar. My sister unfortunately had a bad fall with fractured limbs and he was so good to us. Helping us find hospitals making sure we were looked after we cannot thank him enough. We had had such a lovely time with all the other guests who were also so kind to us. When she is back on her feet we will definitely use Top Flight for another trip. I should just mention the hotel was amazing also. Thank you Sue and Liz .
9 de junio de 2026
Opinión espontánea
Respuesta de Topflight
Thank you so much for your wonderful 5-star review Sue and Liz. We are delighted to hear that you loved your holiday and had such a positive experience overall.
We're sorry to hear about your sister's fall and hope she made a full recovery. It's especially reassuring to know that Stefano was there to help and support you throughout. We will be sure to pass on your kind words to him – he'll be thrilled to hear that his care and dedication made such a difference to your trip.
Thank you again for taking the time to share your feedback. We look forward to welcoming you on another Topflight holiday soon!
Kind regards,
Amy.
I had a great time in Puglia and…
I had a great time in Puglia and Stefano was an amazing tour guide, very patient, caring, knowledgeable and hilarious. Stefano looked after us very well. I loved every city we visited in Puglia.
18 de junio de 2026
Respuesta de Topflight
Thank you for your kind words, we are delighted to hear you had a wonderful holiday with us in Puglia.
A special thank you for your lovely words for Stefano - he really is an incredible guide and we are very lucky to have him.
We hope to welcome you back again in the near future.
Kind regards,
Amy.
Just back from Puglia on the fully…
Just back from Puglia on the fully escorted tour as recommended by Orrs Travel in Ards and it didn’t disappoint. From the moment we were greeted by our tour guide Stefano at the airport we knew we were in for a good time. He was the ultimate professional and was very attentive to everyone but also the more elderly in the group if they needed some extra help.
The hotel Relais was fantastic with lovely rooms, great food and the staff were excellent.
The itinary was perfect. We always had time for a good breakfast before setting off for the day and the excursions were excellent. Stefano gave his daily recommendations to everyone for places to eat, whether you wanted gelato, snacks or something more substantial. His famous saying “ no one gets left behind” was always appreciated even though this group were superb time keepers. The people in Puglia were genuinely friendly and welcoming to visitors in there area and they couldn’t do anymore to make our holiday more enjoyable.
Stephen and Dianne McCormick.
9 de junio de 2026
Opinión espontánea
Respuesta de Topflight
Thank you Stephen and Dianne!
This is so lovely to read and we want to thank you for taking the time to send us such kind feedback.
Your comments for Stefano are greatly appreciated and we will be sure to pass this on - he really is superb and goes above and beyond for our clients, we are very grateful to have him on board.
It's great to read such a kind review and we want to thank you both once again.
We hope to see you on another Topflight holiday in the near future.
Kind regards,
Amy.
Great holiday
Great holiday, great reps. Organised tours very good. I would have preferred the rest days not to come together. Have a tour day, a rest day a tour day and a rest day.
17 de junio de 2026
Respuesta de Topflight
Thank you for your feedback.
We're very happy to hear you enjoyed the holiday, found the tours well organised and that our representatives helped make your experience a memorable one.
We also appreciate your suggestion regarding the tour and rest day schedule. It's always helpful to hear how our guests experience the itinerary and we'll be sure to pass your comments on to our Product Team for consideration when planning future tours.
Thank you again for travelling with us, and we hope to welcome you on another Topflight holiday soon.
Kind regards,
Amy.
Taste of Puglia with Group Guide Stefano
Just back from Puglia, staying at the Relais Porta Del Sud hotel on the 'Taste of Puglia' escorted tour. We had the most amazing week and could have stayed longer. The staff at the hotel were great and the food was lovely. It was the first time we had booked an organised tour but it exceeded all our expectations. Our group were amazing and our Tour guide, Stefano, was exceptional, he really did go above and beyond to make sure everyone had the best experience possible but his personality, expertise and knowledge bonded the group together effortlessly and for this week it felt that we were more like family. Would give this holiday 10/10 and Stefano was definately the key to it's success.
9 de junio de 2026
Opinión espontánea
Respuesta de Topflight
Thank you for such wonderful feedback!
Firstly, we want to thank you for choosing Topflight for your first escorted tour holiday!
Also, thank you for such kind words for Stefano - he really is wonderful and works extremely hard for all of our guests in Puglia - we are very lucky to have him with us.
Thank you again for taking the time to send us such kind feedback and we do hope to welcome you back again in the near future.
Kind regards,
Amy.
Wonderful holiday in Puglia
Just back from a wonderful holiday in Puglia. Everything was excellent, however the holiday was made extra special by our tour leader, Stefano. He was unfailingly pleasant, caring & helpful & of course knowledgeable about our excursions. We would give him more than 5 stars if we could!! Nothing was too much bother for him.
The whole holiday was excellent - transfers (our bus driver Cosimo was very good), hotel, food, hotel staff and excursions. Damian & Patricia
9 de junio de 2026
Opinión espontánea
Respuesta de Topflight
Wow Damian & Patricia, this is fantastic to hear!
We are thrilled you had such a wonderful holiday in Puglia and we will be sure to pass on your kind comments for Stefano - he really is superb!
We do hope to welcome you back again in the future.
Kind regards,
Amy.
Our group guide Stefano made our trip…
Our group guide Stefano made our trip pure magic and extra special. The Hotel in Puglia was amazing as was the food and service. 100%
Jim Sweeney
9 de junio de 2026
Opinión espontánea
Respuesta de Topflight
Thank you for your kind feedback.
We are delighted to hear your escorted tour holiday to Puglia was so memorable and that Stefano went above and beyond - we will be sure to pass this onto him, he will be thrilled.
We do hope to welcome you back again in the future on a Topflight holiday.
Kind regards,
Amy.
Puglia
We arrived in Brindisi, on 9th June. We were met by our topflight guide Stefano, who was very welcoming and friendly. Everything from the time we arrived til the time we left was perfect. A couple of people had problems and Stefano was quick to sort things out. He couldn’t do enough to help. All of our tours were fantastic, and Stefano was very knowledgeable about the history of the area. This is our 3rd Topflight holiday and I highly recommend them. If you travel to Puglia and are lucky enough to have Stefano as your guide, you are assured a great time!
9 de junio de 2026
Opinión espontánea
Respuesta de Topflight
Wow, thank you!
We are absolutely thrilled you had such a wonderful holiday experience in Puglia and thank you for such kind words for Stefano - he will be delighted!
We appreciate you and your custom and for taking the time to send us this lovely feedback.
We look forward to welcoming you back again in the future.
Kind regards,
Amy.
We had a great holiday made extra…
We had a great holiday made extra enjoyable with our rep Stefano. He went over and above his remit. Nothing was a problem for him. Thank you very much Topflight and especially Stefano
17 de junio de 2026
Respuesta de Topflight
Thank you for your lovely words.
We are thrilled to hear you had a wonderful holiday in Puglia with us and that Stefano made it very memorable for you all.
Thank you again and we do hope to see you again in the future.
Kind regards,
Amy.
Stefano as guide was exceptional
Stefano as guide was exceptional. Knowledgeable, enthusiastic & empathetic. Covered everything from history, food, singing to taking care of a member of the group that had a fall.
Brindisi airport security experience was the only negative but I appreciate that’s out of Topflight control.
17 de junio de 2026
Respuesta de Topflight
Thank you for your kind review.
We are delighted to hear you had a lovely holiday with us and your kind words toward Stefano - he really is wonderful.
Thank you again and we do hope to welcome you back again in the near future.
Kind regards,
Amy.
Well organised...
Everything well organised (apart from check-in delays at Dublin airport). Lovely hotel, warm and friendly hosts. Resort rep always available and ready to offer tips and ideas. Like the daily text message.. very reassuring. Excellent local guide.. super historical knowledge and very friendly. Will happily travel with them again
2 de junio de 2026
Respuesta de Topflight
Thank you for your kind feedback.
We are thrilled you had a lovely holiday with us and thank you for the special mention for the resort managers, guide and hotel.
We look forward to welcoming you back in the near future.
Kind regards,
Amy.
Tour Guide Excellent!
All the excursions were excellent and our guide Stafano was out of this world, even the last day we had a fantastic experience and meal on the way home at wellness centre. Above All our tour guide, Stefano, he was 10 stars! He was simply awesome and a pleasure to have known, what a fantastic person he is, he was a guide who became friend to us all.
16 de junio de 2026
Respuesta de Topflight
Thank you James for your kind comments!
We are thrilled to hear such wonderful feedback towards Stefano and the tour as a whole.
We do look forward to welcoming you back in the near future.
Kind regards,
Amy.
The staff in resort were always…
The staff in resort were always available and very helpful excellent service
16 de junio de 2026
Respuesta de Topflight
This is fantastic to read!
We are delighted the staff in resort made your holiday even more memorable and we look forward to welcoming you back in the future.
Kind regards,
Amy.
Great staff
15 de junio de 2026
Respuesta de Topflight
Thank you!
We appreciate your 5 star review and hope to welcome you back in the future.
Kind regards,
Amy.
The resort was stunning
The resort was stunning. Flights and transfers went smoothly . Our rep wendy was fabulous.
15 de junio de 2026
Respuesta de Topflight
Thank you for your feedback.
We appreciate you taking the time to send us your comments and we look forward to welcoming you back in the near future.
Kind regards,
Amy.
No rep in resort
No rep in resort. No hotel pick up for tours and coach tour guide hard to understand
15 de junio de 2026
Respuesta de Topflight
Thank you Rosaleen for your feedback.
We are sorry to hear that some aspects of your holiday did not fully meet your expectations.
While we do not have a representative permanently based in each resort in Austria, our Resort Manager is based between the resorts and remains available throughout our guests' holidays. They keep in regular contact via WhatsApp and are always happy to visit guests in person should any assistance be required. We encourage guests to let us know if they would like to meet with a member of our team and arrangements can be made.
We were, however, disappointed to see that these issues resulted in a one-star rating, particularly as support was available throughout your holiday and we were not made aware of any concerns during your stay. Had we been contacted, we would have done our very best to assist and address any issues at the time.
Thank you again for taking the time to share your experience, as guest feedback helps us continue to improve our service.
Kind regards,
Amy
Great holidays with Topflight
Very well organised from start to finish. Easy booking. Great hotel. Staff very good and helpful in resort. Transfers very efficient.
15 de junio de 2026
Respuesta de Topflight
This is fantastic to read!
Thank you for your kind comments, we appreciate you and taking the time to send us this lovely feedback.
We hope to welcome you back in the future.
Kind regards,
Amy.
From time of booking to issue of travel…
From time of booking to issue of travel documents the sales office team were efficient and knowledgeable. Our Resort Manager Malcolm was extremely helpful and knowledgeable about our area so it made our holiday so enjoyable.
14 de junio de 2026
Respuesta de Topflight
Thank you for your kind feedback.
We are delighted to hear that you had such a lovely holiday with us, and we especially appreciate your kind words about Malcolm. We will be sure to pass your comments on to him.
Kind regards,
Amy
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.