You have a choice. Book direct or book with Topflight. If you book Topflight, you're assured of support in resort (really helpful to get to know the place, to book trips, any issues), you've bet... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We travelled to Italy with Topflight to see Andrea Bocelli at Teatro del Silenzio, which was a real bucket-list moment for us. The whole experience was fantastic and seeing Bocelli perform in... Ver más
La empresa ha respondido
We had no Topflight representatives in Mayrhofen. The appointed representative was based 3 hours away. On two occasions we met the representative, once on our arrival and once along the way back to Mu... Ver más
La empresa ha respondido
Brilliant resort managers Giuesppie and Richard. Very informative and friendly. Everything worked from the time of arrival at Dublin airport to arrival at hotel. Hotel Olivetto was superb. Brilliant b... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Información de contacto
Irlanda
- www.topflight.ie
4,6
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Top Reps at Topflight
Our topflight rep was Wendy, all trips were organised and run very smoothly. We were always informed on times, locations etc. Wendy arranged with the hotel ( Astoria) to open the dining room ahead of normal times when necessary as in before trips in order for guests to have their breakfast.
She herself was never late or unhelpful
which was an absolute bonus and made our holiday far more enjoyable
25 de mayo de 2026
Respuesta de Topflight
Thank you Lucy for such kind feedback.
We are delighted to hear all of your trips ran smoothly and for highlighting Wendy's efforts, she really is a gem.
We do hope to welcome you back in the future on another Topflight holiday.
Kind regards,
Amy.
Terrific holiday made all the better by…
Terrific holiday made all the better by the Hotel Bristol. Amazing staff and beautiful food.
The Topflight ladies were excellent and so helpful and informative.
25 de mayo de 2026
Respuesta de Topflight
Thank you Patrick for your kind words.
We are delighted to hear you had a wonderful stay at the beautiful hotel Bristol! And thank you for the special mention to the team on the ground.
We do hope to welcome you back in the near future.
Kind regards,
Amy.
Our visit to Istria and Opatija was very enjoyable.
Transfers to and from Airport was so easy. Our guide Adriano was there to help and assist on time. Check in at Airport was easy also. Top flight do a great job
25 de mayo de 2026
Respuesta de Topflight
This is fantastic to read!
We are thrilled you had a wonderful holiday with us in Croatia. Thank you for Adriano's special mention!
We look forward to welcoming you back in the future.
Kind regards,
Amy.
No issues
No issues - our experience was faultless - would return in a heartbeat 💗
25 de mayo de 2026
Respuesta de Topflight
Thank you for your kind feedback!
We are very happy to hear you had such a wonderful trip with us and we look forward to welcoming you back in the near future.
Kind regards,
Amy.
Hotel was not 4 star
20 de mayo de 2026
Respuesta de Topflight
Thank you Seamus, for your feedback.
We are very sorry to hear that the hotel did not live up to your expectations. Please be assured that we take all customer comments very seriously, as they help us review our partners and improve the experience we provide going forward.
We genuinely appreciate you taking the time to share your experience with us. If you would like to discuss your feedback further, our Customer Service team would be more than happy to hear from you: customerservices@topflight.ie
Thank you again Seamus and we do hope to see you again in the future.
Kind regards.
Amy.
Agent Best4Travel in DunLaoghaire were…
Agent Best4Travel in DunLaoghaire were very helpful with all the booking requirements. Transfers were good. Hotel was good quality - but a little isolated - and staff were very helpful. Our guide Stefano was excellent and helped to make the holiday very enjoyable and informative for everybody.
19 de mayo de 2026
Respuesta de Topflight
This is fantastic to read!
We are thrilled you had a wonderful holiday overall and that everything went so well.
Stefano is super, thank you for highlighting his efforts.
We hope to welcome you back in the future.
Kind regards,
Amy.
Booking our holiday Just through booking our holiday I can…
Just through booking our holiday I can say the lady I dealt with was more than helpful.
18 de mayo de 2026
Respuesta de Topflight
Thank you for your kind review!
We are delighted you had a wonderful booking experience and we hope you have a lovely holiday when it comes around.
Kind regards.
Amy.
coach at pick up at airport not of good standard
coach at pick up at airport not of good standard
when you open air vents your hand would be blsckend with grease
bus very hot aircon did not work a lot of passengers complained
10 de mayo de 2026
Respuesta de Topflight
Thank you for taking the time to share your feedback following your recent holiday.
I was very sorry to read of your disappointment regarding the standard of the coach transfers and understand how frustrating this must have been for you. Comfortable and reliable transfers are an important part of any holiday experience, so I regret that this aspect did not meet your expectations.
Please be assured that your comments have been noted and will be passed on to our operations team and local suppliers for review, as we continuously aim to maintain and improve the standards of our holidays and services.
We genuinely appreciate you bringing this matter to our attention and thank you again for your feedback.
Kind regards,
Amy
A Taste of Puglia
A Taste of Puglia
Tours were well organized and varied.
Some fun activities included, such as pasta making and a visit to a cheese making farm.
Visited lots of different towns, got a great flavour of the Puglia region.
9 de mayo de 2026
Respuesta de Topflight
This is really lovely to hear, thank you!
We are delighted everything went so well on the Puglia tour and you enjoyed all of the excursions and activities.
We do hope to welcome you back in the near future.
Kind regards,
Amy.
Trip to Puglia region
Just back from trip to Puglia region. Very enjoyable and interesting trip. Action packed taking in many cities. Stefano our guide was excellent.
9 de mayo de 2026
Opinión espontánea
Respuesta de Topflight
Thank you for your kind feedback - we are thrilled to hear you had a wonderful holiday with us and that Stefano was a real highlight of the trip!
We hope to welcome you back in the near future.
Kind regards,
Amy.
A lady called Sharon took my call
A lady called Sharon took my call. I explained that I was going Solo and I wanted to visit Limone as I had been there many times with my late wife through your company. The whole procedure took maximum 15 minutes and I'm off to Limone and staying in our favourite Hotel. Thank you Sharon.
14 de mayo de 2026
Respuesta de Topflight
This is lovely to read, Joseph. Thank you for such kind feedback and for your lovely comments about Sharon - she really is an asset to the team.
We hope you have the most wonderful time in Limone and that your lovely memories of your visits to Lake Garda come flooding back.
Kind regards,
Amy.
Location hotel tour guide and itinerary…
Location hotel tour guide and itinerary and only two hours on the plane with two minor tweaks ie hotel evening meal and record about where to eat in town this could be ten out of ten.
14 de mayo de 2026
Respuesta de Topflight
Thank you for your feedback. We are delighted to hear that everything went well and that you enjoyed the hotel location, guide and itinerary.
Regarding your comments on the evening meals and places to eat in town, we appreciate you highlighting these points. We will certainly take your feedback on board as we continue to improve our tours and overall guest experience.
We do hope to welcome you back again in the near future.
Kind regards,
Amy.
Staff of topflight
The staff of topflight were very helpful and informative. The tour of sorento that they brought us on was great as we where able to find things easier. I would definitely recommend top-flight 👌
12 de mayo de 2026
Respuesta de Topflight
Thanks so much for sharing, so lovely to hear you enjoyed your time with us. Our team in Sorrento are fantastic!
Terrible hotel
Terrible hotel, poor customer service.
Stayed in much better hotels at half the price I'm Italy. Choose somewhere else if you want an enjoyable holiday.
10 de mayo de 2026
Opinión espontánea
Respuesta de Topflight
Hi Stephanie,
I'm having a little trouble finding a confirmed reservation under your name. Would you mind getting in contact with us at the email below and we will gladly look into any issues experienced.
customerservices@topflight.ie
Many thanks and regards,
Laura
Respuesta de Topflight
Thanks so much for your comments - Nodlaig is a great asset to our team, and we are delighted to hear she was able to assist you so well.
Kind regards,
Laura
The guide Maria was excellent
The guide Maria was excellent. The hotel was very clean staff all very friendly. Food not great. Hotel not suitable for people with any kind of mobility issues. Other than that I enjoyed my holiday
12 de mayo de 2026
Respuesta de Topflight
Thank you for your feedback Maria, we are very happy to hear you enjoyed the holiday with us.
We are disappointed to hear the food was not up to standard and we will continue to review and monitor this, in order to improve wherever possible.
Thank you again and we do hope to welcome you back in the near future.
Kind regards.
Amy.
I have already filled in 2 surveys…
I have already filled in 2 surveys about Topflight and I have given them top marks for my holiday. I have already rebooked a holiday for September which speaks for itself. Enjoyed the company of 2 Topflight employees on my last trip. Sharon and Amy are great ambassadors for Topflight.
12 de mayo de 2026
Respuesta de Topflight
Thanks so much Martin
Mobility has to be good for this holiday
The Hotel Palau was difficult to navigate with steps everywhere and no handrails. Perched on a hilltop, the town was inaccessible for me without the shuttle bus. Some of the tours had too much walking from where the bus was parked. Driver and guide were excellent and did their best to accommodate everyone. Food and seating arrangements in the hotel were only mediocre. Hotel staff delightful. The pool was inaccessible for me with lack of Roman steps which was a pity because swimming is a huge part of the enjoyment for me. It was my first time with Topflight and I’m afraid it will be my last as I realise my mobility is not good enough. The group were a lovely bunch, as was the driver and guide!
12 de mayo de 2026
Respuesta de Topflight
Thank you very much for taking the time to share your feedback with us following your recent holiday on the Sardinia & Corsica tour.
I was genuinely sorry to read that aspects of the holiday proved difficult for you, particularly regarding the hotel layout and pool access. I completely understand how important comfort and accessibility are when travelling and I appreciate your honesty in explaining your experience.
I can see from your booking notes that our team did discuss the level of activity involved in the tour and the hotel facilities with you before travel. However, I do appreciate that sometimes the reality of a destination and the physical demands of a tour can feel very different once you are there.
We never want any guest to feel disappointed or uncomfortable during their holiday, therefore your comments are valuable and will certainly help us improve wherever possible.
Thank you again for travelling with us and for your feedback. While I understand your feelings regarding future touring holidays, I do sincerely wish you many enjoyable travels ahead in destinations and styles of holidays better suited to your comfort and needs.
Kind regards,
Amy.
It all started at Naples airport
Well met at Naples airport, Lindsay very helpful and informative throughout the holiday. The hotel was very good, traditional service with slight English overtones, (eg salt and pepper cruets on the tables) wonderful maitre d Luca. A bit more emphasis on traditional Italian cooking would be great!
View from dining room (and bedroom balcony) mindblowing!
Not enough made of wonderful garden, we were the only visitors when we were there.
11 de mayo de 2026
Respuesta de Topflight
Thank you for your kind review and feedback.
We are delighted to hear you enjoyed your holiday with us and for highlighting Lindsay and the teams efforts. The views sound amazing!
We do hope to welcome you back in the future.
Kind regards,
Amy.
Amazing holiday in Sorrento all booked…
Amazing holiday in Sorrento all booked through Topflight. From booking to arrival in Sorrento we were delighted. Hotel accommodation was amazing, the food in our hotel was delicious and the staff could not do enough for us..
We booked trips through our tour rep to Pompeii and the Amalfi coast both of which were excellent and well worth seeing.
19 de junio de 2025
Respuesta de Topflight
Thank you for your lovely comments.
We are thrilled to hear everything from start to finish went so well and our resort managers we're able to assist with booking excursions.
We do hope to welcome you back in the future.
Kind regards,
Amy.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.