Top Of The Clops Opiniones 

123
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Broken lead rope, cannot be used, clip to attach completely snapped off, when arrived last week. So sad, lovely headcollar, useless lead rope to clarify, the company has been very good and will send a... Ver más

Valorada con 3 estrellas sobre 5

Dispatch of my order took a long time {11 working days), therefore not an ideal place to order from if item is required urgently. Reply to email enquiring when item would be sent was very quick. Packa... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The communication is absolutely fantastic! The products are excellent( as are the offers!) the only downside for me is the delivery time - took a very long time to reach the Isle of Man 🇮🇲 packagin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love the buxton greedy gannet haynet, really made a difference to feeding hay to my greedy coblet! Instead of pulling and guzzling his hay down at the same time he now takes his time chewing so his ne... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda ecuestre
  2. también en la categoría
  3. Talabartería
  4. Tienda de arreos

Escrito por la empresa

Top Of The Clops - For You and Your Horse. We are a small independent business, passionate about all things equestrian. We opened our online tack shop in January 2016, so you can trust and count on us as an established small family run business always here for you and your horse. We are a BETA Retail member so you can be confident of our quality offer.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,5

Todas las opiniones

(123)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great communication

Great communication, and speedy delivery!

15 de enero de 2022
Opinión espontánea
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Respuesta de Top Of The Clops

Thanks so much for your review, we are so pleased you are happy with your experience !

Valorada con 5 estrellas sobre 5

Brilliant communication and…

Brilliant communication and service--highly recommend. Lovely people, great product arriving in perfect condition.....

4 de enero de 2022
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Respuesta de Top Of The Clops

Thank you for your review Fiona so glad you were happy with your order

Valorada con 4 estrellas sobre 5

Good and honest communication

Good and honest communication, bridle I wanted was not I'm stock. When I couldn't wait any longer they offered me options of what they did have available and then it was delivered promptly and arrived in good condition. Very pleased with the product.

1 de enero de 2022
Opinión espontánea
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Respuesta de Top Of The Clops

Thank you so much for your review Anna. So glad you like your bridle.

Valorada con 3 estrellas sobre 5

Slow delivery time

Dispatch of my order took a long time {11 working days), therefore not an ideal place to order from if item is required urgently. Reply to email enquiring when item would be sent was very quick. Package came completely wrapped in sellotape which was very protective but slightly tricky to cut open without damaging item inside.

21 de noviembre de 2021
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Respuesta de Top Of The Clops

Thank you so much for taking the time to complete the review Hannah.

We will consider your wrapping feedback in mind for our packaging up of future orders. Sorry once again for the delay in your order but we are glad you received them safely

Valorada con 5 estrellas sobre 5

Great communication

Great communication, timely arrival of package, unfortunately I ordered too big but very quickly agreed to a return. Great quality product

4 de julio de 2021
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Respuesta de Top Of The Clops

Thank you so much for your review.

Valorada con 5 estrellas sobre 5

Excellent service & Excellent product!

Excellent service & Excellent product!! 🥳 Will definitely order from them again x

25 de abril de 2021
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Respuesta de Top Of The Clops

Thank you so much for this review - we are really pleased to hear you are happy with everything and we look forward to you shopping with us again

Valorada con 3 estrellas sobre 5

Good price

Good price. Neatly packaged. Very slow to arrive.

20 de abril de 2021
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Respuesta de Top Of The Clops

Thank you so much for your review Helen. We are so pleased you are happy with the price and packaging. The order was delivered within our current specified delivery period but was near the end of this period and we strive to deliver quicker than this so this feedback is useful to us. Thank you so much

Valorada con 5 estrellas sobre 5

Brilliant Service/product

Brilliant Service
The boots were superb , loved them so much I ordered a second pair in another colour.

11 de febrero de 2021
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Respuesta de Top Of The Clops

Thanks so much for your review Tina . So pleased you have been happy with our company and your boots !

Valorada con 5 estrellas sobre 5

Excellent customer servicer

Excellent customer service.
Very happy with reins, arrived super quick.
Highly recommended

5 de febrero de 2021
Opinión espontánea
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Respuesta de Top Of The Clops

Thanks so much for your review Shelley. So pleased you have been happy with our company.

Valorada con 5 estrellas sobre 5

A lovely helpful company

A lovely helpful company, great products and prices. Communication is great about products

5 de febrero de 2021
Opinión espontánea
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Respuesta de Top Of The Clops

Thanks so much Helen for your review - we are so pleased to hear you have been happy with our company

Valorada con 5 estrellas sobre 5

No where else have I found such a wide…

No where else have I found such a wide range of products and a relaxing customer experience.

Great value for money as well- although I do enjoy the free delivery for orders over £50 when I want to indulge.

4 de febrero de 2021
Opinión espontánea
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Respuesta de Top Of The Clops

Thanks so much for your review Rachel. We are so pleased to hear that you have been happy with our company

Valorada con 5 estrellas sobre 5

An online shop, that feels like tack shops used too!

I have been a customer of TOTC for a number of years now. The service has always been excellent and they have gone the extra mile to source me items, and get them to me at short notice. They have given excellent advice in regards to a number of products, Haas brushes, joint shipments, XS bridles and riding equipment for my young daughter. An online shop with that old ‘tack shop’ feel. Thank you

3 de febrero de 2021
Opinión espontánea
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Respuesta de Top Of The Clops

Thank you so much Laura for your review. We are so pleased you are happy with our company and it’s “tack shop” feel

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