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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Came across this brand through listening to a Paul Mort Podcast with the brand creator. Recently back into running so bought a couple of tops for £28 each. Transaction on the website was slick, delive... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ordered warm hoodie in black then warm up T shirt in grey with matching shorts. Found this brand on Instagram and like the style. The fit of these clothes is perfect for me and great quality of mat... Ver más

Valorada con 5 estrellas sobre 5

First delivery took a while and got sent back to TOYG because the carrier told I wasn't home (I was home), then they directly sent a new package with my order which I did receive. I love the fit of th... Ver más

Valorada con 4 estrellas sobre 5

So I came across " TOYG " and the " Warm Up " collection of T-shirts on Instagram and I instantly knew I had to get one of those tees, so on launch day I pulled the plug and brought the grey T-shirt a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vestimenta deportiva
  2. Tienda de ropa deportiva
  3. Tienda de ropa

Escrito por la empresa

We are devoted to creating a brand that redefines sportswear, Creating products at the highest level of quality as we use premium grade fabrics while making sure our silhouettes are the perfect fit. Keeping with our old school sportswear / streetwear aesthetic feel, we create products that can be worn to train in but can also diverse into everyday wear. TOYG is a acronym for top of your game, Established on the 5th August 2020.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

THEIFS! CROOKS! UNPROFESSIONAL COMPANY!

Returned some of my order to the returns address stated on their website. Items were delivered back to them with proof on the 15.06.2022 but I heard nothing back. I emailed 3 times and have been in contact with them via Instagram.

The company have responded to me to admit their mistake as they updated their returns address a couple of days after I returned my items and have since moved warehouse.

2 weeks later and I have STILL not been refunded. It is essentially theft now as they’re ignoring me via email and Instagram now.

AVOID. AVOID. AVOID.

Cannot believe companies are allowed to operate this unprofessionally. I tried to be courteous and patient but I am sick of being ignored.

29 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor communication

Poor communication, inaccurate delivery timescale, paid for next day delivery and still waiting nearly 3 weeks later

17 de febrero de 2022
Valorada con 1 estrellas sobre 5

Disappointing experience!!

Ordered on the 7th of Dec and promised a 1/2 days delivery. Been nearby 2 weeks and nothing has been received. Contacted the customer service team via Instagram throughout this whole time and got told first order was held at the Royal Mail depot due to high demand and should be delivered in 1-2 days. After I kept on chasing them daily, they finally told me they haven’t received my orders from the factory and won’t be ready soon. My order is actually a preorder, but however on their website, the item is still not being listed as out of stock which will certainly misguide more customers. Very disappointed with the experience and will certainly never shop at this brand ever.

20 de diciembre de 2021
Valorada con 3 estrellas sobre 5

Price

Good Quality

28 de septiembre de 2021
Logotipo de TOYG

Respuesta de TOYG

Hello,

Thanks for the review but this isn’t our fault. Our website is stated as in £ as it’s a UK website, please email us & we will cancel your order if you are unhappy.

Valorada con 5 estrellas sobre 5

All good at the end!

First delivery took a while and got sent back to TOYG because the carrier told I wasn't home (I was home), then they directly sent a new package with my order which I did receive. I love the fit of the warm up series!

12 de agosto de 2021
Valorada con 1 estrellas sobre 5

21 Days and my cloths are still not…

21 Days and my cloths are still not there.
On top the service is really really really Bad

27 de julio de 2021
Logotipo de TOYG

Respuesta de TOYG

Hello liam,

this issue has now been resolved! we are sorry you feel this way but your parcel was sent back to us due to a missed delivery from yourself.

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