Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Placing the order was easy and my track was delivered faster than estimated initially. I've ordered the more expensive one with wheels that was supposed to be very smooth. That's where the problem is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Silent Gliss is a very nice curtain rail. My very heavy curtains, which struggled on the previous rail, now open and close easily. Fixing the rail to the universal fixings was easy for the straigh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Aluminium white twin curtain track - ideal for ceiling mounted voile and curtain. Installer said it could have had more gliders included. No fixings - some plasterboard ceiling fittings would hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered a Silent Gliss 3900 corded track.When we unpacked it we found it had been damaged in transit. Tracks Direct sent out a replacement which arrived very promptly. It has now been installed an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante y proveedor de cortinas
  2. Tienda de persianas
  3. Tienda de cortinas
  4. Tienda de tratamiento de ventanas

Escrito por la empresa

Discover unparalleled window solutions with Tracks Direct. As specialists in bay windows, challenging spaces, and bespoke made-to-measure curtain poles and tracks, we take pride in crafting custom products that redefine your interior aesthetics. Our skilled technicians use high-quality brands such as Silent Gliss curtain pole and tracks to create curved or angled poles, ensuring durability and sophistication. At Tracks Direct, we go beyond the ordinary, offering tailored solutions for those seeking a touch of uniqueness in their window dressings. Our commitment to craftsmanship and innovation reflects in every product we assemble. Join countless satisfied customers who have transformed their living spaces with our premium, made-to-measure creations. Trust Tracks Direct to elevate your windows' appeal and bring a blend of functionality and artistry into your home. Your satisfaction is our priority, and we invite you to share your experience with us on Trustpilot. Together, let's redefine window dressing excellence.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

473 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I know that your tracks 1280

I know that your tracks 1280, are good quality. I will be getting them the next time I need to purchase them.

8 de agosto de 2023
Logotipo de Tracks Direct

Respuesta de Tracks Direct

Thank you for your trust in our product quality! We're delighted to hear that you've had a positive experience with our tracks, specifically the Silent Gliss 1280. We look forward to helping you again when you need to make your next purchase.

Valorada con 5 estrellas sobre 5

Good measurement guide

Good measurement guide, excellent product that, despite my dodgy maths, fitted perfectly!

27 de julio de 2023
Logotipo de Tracks Direct

Respuesta de Tracks Direct

We're thrilled to hear that our measurement guide was helpful and that our product turned out to be an excellent fit, even with some tricky calculations! Customer satisfaction is our goal, and we're delighted that everything worked out well for you.

Valorada con 5 estrellas sobre 5

Your website gives clear advice on…

Your website gives clear advice on measuring which ensures the Blinds fit properly. Blinds were east to fit with clear instructions for fixing to a wood frame - you need to add details on fixing to a metal frame

19 de julio de 2023
Valorada con 5 estrellas sobre 5

A good result.

We have an awkward shaped bay window. The Tracks Direct website gives good guidance, and with that and a couple of calls to their help line they helped us to find the right Silent Gliss curtain rail solution. Very happy with the result.

3 de julio de 2023
Valorada con 2 estrellas sobre 5

Good tracks but bad after service

Ordered curtain track for bay window very easily with all guidance online for particular angles.
Track arrived within given time but soon realised that incorrect fixings had been sent.
Called and explained small issue and replacements immediately sent out in post.
Once arrived they had sent the correct wall fixings but insufficient amount.
Called again and as I was trying to explain the issue the call went dead.
Then tried again and again but was cut off after one ring, obviously recognising my number.
Not good after service!!!

5 de julio de 2023
Valorada con 5 estrellas sobre 5

Expertise

Ruth, one of the employees worked along with my measure, and also give good advice on which track to use. I loved her expertise! The track deleted perfectly like a glove. Thank you! 👌

31 de mayo de 2023
Valorada con 5 estrellas sobre 5

Great product and great service. Excellent company.

We were not sure what to do with regard to curtains in our bay window. Neither of us wanted to block the light with curtains at the bends.
We found Tracks Direct online who shaped a continuous rail with returns to the wall each side of the bay.
Measuring was easy with their online guides - which was all checked by the company. They gave us some great advice on brackets to facilitate the 'sweep' of the curtains.
Track arrived as stated and was easy to put up. It looks fantastic.
From start to finish, the whole process took 14 days which would have been 7 - had I not been tardy in checking my emails.
Great product and great service, at fair price.
For some reason I note that this review site thinks we are writing from France - not so. We live in the UK.

11 de mayo de 2023
Valorada con 5 estrellas sobre 5

Very helpful

Super fast to make and deliver
I would say that the metal tracks are flimsy - hopefully they will hold the test of time
Very helpful pre ordering

23 de abril de 2023
Valorada con 5 estrellas sobre 5

Top marks all round!

The ordering process couldn’t have been made any simpler. From start to finish, it was laid out in such a way as to avoid any mistakes. The price was more than fair and delivery was very fast and professional. Thank you to the team who put this together for us!

14 de abril de 2023

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más