Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Nicola Jones who works at the Bridgend branch is our go too. We have followed Nic from other holiday companies because she knows what she's doing. Understands your needs, gives a valued opinion especi... Ver más
La empresa ha respondido
Great service Carmen in bridgend store helped me buy skiing holiday (never been skiing before ) and advised would would should book for
La empresa ha respondido
Hi went in looking for a 4 night break with coach company the lady Nicola got books helped us choose the trip that suits us very polite lady nothing was too much trouble very social looking approach f... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de viajes en crucero
- Agregador de viajes
- Clínica para viajeros
- Seguros de viaje
- Servicio de cambio de divisas
Escrito por la empresa
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Escrito por la empresa
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Información de contacto
8 Adare Street, Bridgend, CF31 1EJ, Mid Glamorgan, Reino Unido
- 01656662438
4,9
Excelente
479 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fabulous staff
All the staff are friendly and helpful
Nicola at the Bridgend store was so amazing
3 de julio de 2026
Respuesta de Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that our team members are friendly and helpful, and that you had such a positive experience.
I have booked my last few holidays with…
I have booked my last few holidays with Amie and will continue to do so, as her customer service is fantastic. She always goes above and beyond to make sure the holiday is exactly what you are looking for and get the best deal for you. Thank you Amie.
1 de julio de 2026
Respuesta de Travel House - Bridgend
Thank you so much for your fantastic 5-star review! We are so pleased to hear that you've had such wonderful experiences with us and that our team has gone above and beyond for your holiday bookings. We truly appreciate your loyalty and look forward to assisting you with many more memorable trips.
Saw Nicola who was extremely helpful &…
Saw Nicola who was extremely helpful & knowledgeable about the area , went with her recommendation all dealt with professionally but in a friendly manor
8 de julio de 2026
Respuesta de Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was extremely helpful and knowledgeable, and that you found their service professional yet friendly.
First Class booking experience
Again my second booking with Travel House Bridgend, amazing experience so helpful and informative. Time was taken to understand exactly what we were looking for and Carmen found us the perfect holiday.
4 de julio de 2026
Respuesta de Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that your second booking was another amazing experience. We're delighted that we could help you find the perfect holiday.
Staff aalways most welcoming
Staff aalways most welcoming. They spend time and effort to find the holiday of your choice. Staff have even stayed late to help us. Their after sales support - very important to older people - is also excellent. Never book anywhere else.
26 de junio de 2026
Respuesta de Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that our team's dedication and excellent after-sales support have made such a positive impression. We truly appreciate your loyalty and look forward to assisting you with many more holidays.
Amazing customer service
Amazing customer service, Danielle did everything to ensure our booking for 11 family members was correct down to the last detail including arranging for my unborn son to be added onto the booking, wouldn’t book anywhere else, 10* treatment
28 de junio de 2026
Respuesta de Travel House - Bridgend
Thank you so much for taking the time to leave this lovely review.
We’re really pleased to hear that Danielle looked after everything for you and made sure your booking for the whole family was all in order, right down to the smallest details. It’s great to know you felt so well supported throughout the process, especially with such an important family trip.
We’ll make sure Danielle sees your kind words — it will mean a lot to her and the team.
We look forward to helping you with your next holiday soon 😊
My wife & I popped in to look at a…
My wife & I popped in to look at a holiday in Malta & your representative Danielle was very helpful & very patience with us.
Your staff in Bridgend have always been the same every time we visit.
Thank you for your time Danielle you were a great help
27 de junio de 2026
Respuesta de Travel House - Bridgend
Thank you for taking the time to leave such a kind review.
We’re really pleased to hear that you and your wife had a positive experience planning your Malta holiday, and that Danielle was able to help you both with patience and care throughout your visit. It’s always great to hear when our team in Bridgend are consistently delivering the same level of service you’ve come to expect.
We’ll be sure to pass your lovely feedback on to Danielle and the rest of the team — it will mean a lot to them.
We look forward to seeing you again soon and helping with your next trip 😊
Always great service from Travel House…
Always great service from Travel House . The staff are happy and willing to answer every question and take time to explore any extra queries the customer has. Thank you for making the start of every holiday easy !
13 de junio de 2026
Respuesta de Travel House - Bridgend
Thank you for taking the time to leave such a lovely review.
We’re really pleased to hear you consistently receive great service from the team and that they take the time to answer your questions and help with any extra queries. Making the start of each holiday as smooth and stress-free as possible is exactly what we aim for.
We really appreciate your kind words and look forward to helping you plan many more trips in the future 😊
Great staff, really helpful...
The staff in Bridgend store are fantastic, always friendly, helpful and knowledgable. We wanted some help with a multicentre tour holiday of Egypt. Carmen went straight to work ringing a few comapnies and sorted an excellent package at a great price.
20 de junio de 2026
Respuesta de Travel House - Bridgend
Thank you so much for your fantastic review!
We're delighted to hear about your experience with our Bridgend team. We'll be sure to pass your kind words on to Carmen, who will be thrilled to know her efforts in putting together your multicentre tour of Egypt made such a positive impression.
Providing friendly, knowledgeable service and finding the best holiday at the best possible price is exactly what we aim to do. We hope you have an amazing time in Egypt, and we look forward to helping you plan your next adventure!
great service from a friendly efficient team
The girls always go out of their way to ensure we get the exact holiday we want. we are four women wating single occupancy rooms, which can be difficult. Travel House has never failed us
16 de junio de 2026
Respuesta de Travel House - Bridgend
Thank you so much for your wonderful review!
We're delighted to hear that you've had such positive experiences with our team. Finding the right holiday for a group requiring single-occupancy rooms can certainly be a challenge, so we're pleased we've been able to help you find exactly what you're looking for each time.
We really appreciate your continued trust and loyalty, and we look forward to helping you plan many more fantastic holidays in the future!
I always try and book with Bridgend…
I always try and book with Bridgend travel house as I have always had a really good service from the helpful and friendly team
16 de junio de 2026
Respuesta de Travel House - Bridgend
Hi Erica
Thank you for your lovely comment, we looking forward to seeing you again soon
Excellent service from Aimee
Excellent service from Aimee. Went above and beyond to make sure we had everything we wanted and needed with our unique holiday. Will certainly book again with Travel House and Aimee.
16 de junio de 2026
Respuesta de Travel House - Bridgend
Hi Linda
Thank you for your lovely comment, great to here that Aimee went above and beyond! We look forward to seeing you again soon!
Travel House Bridgend
We went to the travel house Bridgend…
We went to the travel house Bridgend They were very helpful when booking a holiday 15/06/26
16 de junio de 2026
Respuesta de Travel House - Bridgend
Hi Susan
Thank you for your lovely review! Glad to hear the team were helpful in booking your holiday.
Travel House Bridgend
I found the staff friendly
I found the staff friendly, helpful,and knowledgeable,I'm pleased with the holiday that I've booked and can't wait to board the ship .
14 de junio de 2026
Respuesta de Travel House - Bridgend
Mr Lloyd
Thank you for your lovely review, and booking with us at Travel House Bridgend.
Both Nicola and karly are amazing so…
Both Nicola and karly are amazing so helpful
5 de junio de 2026
Respuesta de Travel House - Bridgend
Hi Jayne
Thank you for your lovely review, so happy to hear that Nicola and Karly were so helpful in arranging your holiday.
Travel House Bridgend
Very polite and helpful explained…
Very polite and helpful explained everything fully nothing was too much trouble.
10 de junio de 2026
Respuesta de Travel House - Bridgend
HI Jean
Thank you so much for your lovely review, very happy to hear that everything was explained, and nothing is ever too much trouble for the team.
Travel House Bridgend
Always helpful knowledgeable and giving…
Always helpful knowledgeable and giving good advice
All staff lovely
Never feel rushed to make decisions
Makes booking a holiday less stressful
Booked many times here
Thanks Nicola
10 de junio de 2026
Respuesta de Travel House - Bridgend
Hi Lesley
Thank you for booking with us at Travel House Bridgend. Glad to hear you didn't feel rushed into booking and we made it less stressful for you!
Travel House Bridgend
Found us the perfect holiday at the…
Found us the perfect holiday at the right price very helpful and friendly
25 de mayo de 2026
Respuesta de Travel House - Bridgend
Hi Sian
Glad to hear we found you the perfect holiday! We look forward to seeing you again soon
Super helpful and a lovely staff
Super helpful and lovely staff. Aimee was amazing at sorting my holiday will definitely use again!
7 de junio de 2026
Respuesta de Travel House - Bridgend
Hi Gemma
Thank you for your 5* review. Glad to hear Aimee was amazing in booking your holiday. We look forward to seeing you again soon.
Travel House Bridgend
Nicola very helpful and knowledge of…
Nicola very helpful and knowledge of the holiday resort fantastic
5 de junio de 2026
Respuesta de Travel House - Bridgend
Hi Lynn
Thank you for booking with us at Travel House. Happy to hear that Nicola was helpful and her knowledge is second to none.]
Travel House Bridgend
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.