Travel House - Bridgend Opiniones 

Wouldn’t go anywhere else the girls are all so helpful

10/10 service, as always! Karly took time with us looking through all options, she kept my little girl entertained and involved and the booking process was made so easy, insurance was a must and again, Karly made this very easy and stress free! Can’t wait to be back to book again :)

Carmen was very helpful and patience with our holiday booking, thank you.

How our discussion was personal to us. Nicola has booked our holidays for the last 19 years and knew what we wanted and everything discussed was relevant.

Great staff, honest information given.

If you need to exchange money at this place in Bridgend, be very careful as they false advertising an exchange rate in big numbers on the outside windows then when you get to the desk the exchange rate is considerably lower. When I have asked why is the difference between what is stated on the door and what you actually get, I’ve been told that what you can see outside is if you exchange at least £1000 and apparently it’s written on the board. Of course this is not written on the board, just in a very small print in a corner it says “rates based on a minimum order”. What is the minimum order, you never know. Is whatever they made up on the spot probably. False advertising at its finest. It says huge on the door “turkish lira 53.8” and end up at the desk being given turkish lira at a rate of 50.6.
And on top of that you are being charged for a buyback option without even being asked if you need that service or not.
That’s a lesson learnt today to read the tiny small hidden print as not everything you see as obvious it is true. Absolutely disgusting advertising in my opinion.

Nicola at the Travel House was absolutely amazing helping us put together our dream holiday. Nothing was too much trouble for her and she made it stress free and went above and beyond for us.

The staff was extremely helpful and polite and gave the best advice

We have booked with your agent Nicola Jones for over 18 years and she has never put us wrong. We have had amazing holidays down to Nic . If Nic has gone to a nice hotel or one of her colleagues she always books that hotel for us . We have become good friends over the years due to her booking us great holidays .

Friendly helpful and good advice.would recommend this company

Excellent as always

Nicola was very good and explored all the options I requested. There was no pushy sales and overall a good experience dealing with her

Karly helped us with our booking. She was professional yet friendly and patient. She made suggestions without being pushy. We wouldn’t hesitate to use Travel House again and recommend them to others, especially Karly!

Nicola, we regularly book with her and we can’t fault her in any way 😊

Helen booked us an amazing holiday wow what a lovely lady. Explained every little detail such a lovely friendly smiling face. Would definitely go back also would recommend to family and friends

Friendly knowledgeable staff who know all about the holidays we want to book , and even suggest changing if they don’t think it’s for us.

Chloe is very helpful and accommodating…help us to find a family Holliday that suits our budget…this is the second time that we book our holiday thru The Travel House and again never disappoint us…will definitely come back and book our holiday again in the future…

My experience was amazing! the lady that we seen was so helpfull and couldn't do enough for us. she gave us exactly what we were looking for very happy and will book again with them.