Tropical Wholefoods Opiniones 

218
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delicious fruits They came promptly and were well packaged. We use them for snacking and baking and keep a ready supply. It is great to be able to buy these sundried fruits, without preserv... Ver más

Valorada con 5 estrellas sobre 5

There aren't enough superlatives to praise Tropical Wholefoods adequately! Simply put, they're perhaps the best company and bunch of people I've ever had the pleasure of dealing with. They produce a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used Tropical Wholefoods for many years, initially as a teacher, taking children to their factory unit. The quality of dried fruits is excellent, at a reasonable price. Delivery is always quick a... Ver más

Valorada con 3 estrellas sobre 5

I cannot fault the delivery which arrived well before scheduled day, nor the pineapple which is good and for which I'd have given 5 stars, except that the dried fruit were in 2 plastic bags, one bag c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. también en la categoría
  3. Farmacia

Información proporcionada por diversas fuentes externas

The home of Fairtrade and Organic dried fruits, nuts and snack bars. We have won lasting markets for developing country farmers for more than 20 years. We pay fair prices in advance, develop and market farmers' products, run our own UK factory and share useful technology and experience with our overseas partners.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(218)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love this company and its products

I have bought products from Tropical Wholefoods ( and it's constituent companies) almost since the company was founded. Always excellent and now I can buy boxes of energy bars online, I am very impressed. The delivery was quick, information was good and the bars are delicious - thank you. Off on a trek to Everest base camp and these will be my daily morning and afternoon snacks. Perfect.

13 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chewy dried banana

The chewy dried banana was very sweet. My children enjoyed it! Highly recommend to an alternative to fresh fruit on car journeys etc.

26 de julio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good customer service.

Good customer service.
Offer me a sample before buying dried papaya and refunded me a full amount of my payment relatively quickly.

27 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tropical Wholefood bars are awesome!

I would give Tropical Wholefood bars 10 stars if I could. They are AWESOME!

27 de junio de 2019
Opinión espontánea
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Respuesta de Tropical Wholefoods

Thank you so much for your review! You can only give a great service if you have great customers - 10/10 for you!

Valorada con 5 estrellas sobre 5

Always excellent service and quality

Been ordering from Tropical Wholefoods for few years NOW. Always very pleased with the quality of products. I have love their dried bananas, mangoes and pineapples. The staff is always very helpful too. Def would recommend it.

27 de junio de 2019
Opinión espontánea
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Respuesta de Tropical Wholefoods

Thank you Neringa - your long term support is so appreciated!

Valorada con 5 estrellas sobre 5

Excellent

The customer service was great. The items were packed and shipped promptly. It arrived on as expected. The banana chips were nice.

26 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing service

Absolutely amazing service! At first I was a bit wary due to the simplicity of the website and the fact the it didn't ask for my addres when I paid with paypal (took paypal address automatically - make sure it's the correct adddress before ordering) though the dry fruit that I ordered arrived on time and were absolutely delicious. Definitely will be buying again!

23 de mayo de 2019
Opinión espontánea
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Respuesta de Tropical Wholefoods

Thank you for taking the time to feedback - we look forward to your future custom!

Valorada con 4 estrellas sobre 5

Not enough communication with regard to…

Not enough communication with regard to the delivery.

14 de mayo de 2019
Opinión espontánea
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Respuesta de Tropical Wholefoods

Thank you for taking the time to feedback. We rely on Royal Mail for smaller orders and DPD for larger orders, both with track and trace service options and, with DPD exclusively, an 'in-flight' tracking option providing a 2-hour window for delivery to avoid waiting in all day - all in hopes of providing as much convenience as possible to our customers and without charging for delivery. Tracking numbers are sent on to customers as soon as possible once the order has shipped. I would be keen to hear more about your experience so we can see what may have gone wrong. Please can you contact rachel@tropicalwholefoods.com with more information? Thank you for helping us improve our services.

Valorada con 5 estrellas sobre 5

Great value products

My only suggestion is that you don’t need to send your lower-value packages by registered post. Going to collect stuff from the Post Office because a package requires a signature is a real hassle

3 de mayo de 2019
Opinión espontánea
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Respuesta de Tropical Wholefoods

Thank you so much for taking the time to feedback and I am sorry to hear of the inconvenience caused to you. It certainly would be cheaper for us not to send by recorded delivery (especially as we offer free shipping so every little helps!). Unfortunately, the service provider we use for lower-value packages has misplaced items that were not sent on a tracked service when we used to do this some years ago. The cost of re-sending missing orders really started to add up. It also makes defending ourselves against claims made through PayPal really difficult when we don't have proof of delivery. I hope this explanation helps you to understand why we use recorded delivery options - our aim is always to provide the best and most convenient service for our customers and I'm sorry we miss the mark for you on this one.

Valorada con 5 estrellas sobre 5

Dried mango pieces- delicious!

We bought the bulk buy mango pieces. Great for healthy snacking. Delicious flavour and pleased there were two options to choose from. Highly recommend.

26 de abril de 2019
Opinión espontánea

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