having been involved with the claims industry for many years i know that despite all the assurances the service doesn't always come up to scratch. I was extremely pleased with the service i received ,... Ver más
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Consulta las opiniones de los clientes
I recieved the wrong device but this was amended however the chosen carrier claimed "trying" to deliver when there was with 100% certainty someone was home. so this was rescheduled to Saturday but now... Ver más
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Millions times better than all other insurance. I lost my handset and I was worried but I can't believe how fast and efficient they are . It's just amazing . LIVINIA claim agent was great helpful... Ver más
Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the ap... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Innovative Claims Management 📱🏡. Monitored from 8.30am-5pm Mon-Fri
Información de contacto
Carden Street, WR1 2AT, Worcester, Reino Unido
- www.trsclaims.co.uk
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These guys are great!
Fast, efficient, polite and effective - Not the words you'd usually associate with an insurance company! Genuinely the best insurance experience I've had.

Respuesta de TRS Claims
Literally a bit of a joke
Literally a bit of a joke really they had it delivered it to the wrong address twice and one of the agents was rude , felt like I was going round in circles and there was no “sorry” or anything for their mistake. I just wish I went with another insurance company

Respuesta de TRS Claims
Easy... Easy... Easy
From start to finish Ana Boja @ Claim Brain has made this a quick, easy and painless process. Ana was quick in responding and extremely helpful. Thank you to Ana and the whole team at Claim Brain. Keep it up!

Respuesta de TRS Claims
Can't believe how simple claiming was
Can't believe how simple claiming was. I was lucky enough have been given the option for free phone insurance via Perkbox as they have an agreement with my employer. I made a claim online, and they made the decision to replace my iPhone X within minutes and delivery next day was a relief.

Respuesta de TRS Claims
Excellent service
Excellent service, within 2 days had my replacement phone. Easy and clear claim process - would definitely recommend to others.

Respuesta de TRS Claims
Once I had all the documents
Once I had all the documents, they were EXTREMELY quick at processing everything and got my replacement phone the next day.
Super impressed by the service.

Respuesta de TRS Claims
fast and effective!
My case was a little special as my iPhone broke whilst abroad on business (followed by holiday also abroad), so I could not reach the UK to fix my phone. After a simple and clear online process, where I uploaded docs, always knew what to expect as a next step etc, Adam Dexter aka superhero, was assigned to my case. He did his best to help me solve my problem, and do so quickly as I could not place or receive any calls (besides the camera being shattered), so I was in a rush! although ClaimBrain did not approve the extra costs of a new phone I could source locally in Greece, they did quickly order one from amazom and posted on expedited shipment to Athens. I placed the claim on Fri and had the refurbished phone arrive on Wed. not bad considering I was 4 hour flight away! thanks to Adam for genuinely trying to help!

Respuesta de TRS Claims
Excellent service
Excellent service, received a new phone direct to my door within 48 hours.

Respuesta de TRS Claims
Great Service
Great Service, no hassle just got the job done.It's exactly what you want from a insurance company.

Respuesta de TRS Claims
Fantastic service
Fantastic service. Received new phone the next day (with a 1 hour time slot). Easy to use website and process is very simple and quick. Would definitely recommend.

Respuesta de TRS Claims
Next day courier brought my new phone
Next day courier brought my new phone. Best experience ever. Would recommend. Thank you

Respuesta de TRS Claims
Very professional
Claim got off to a rocky start but once things were ironed out the was seamless and smooth and overall a pleasant experience...

Respuesta de TRS Claims
Best Service
Was a very quick, and easy process, had to provide proof of purchase and device information which was all done on the very simple and easy to use claims website :).
Fast response and a courier came the next day to collect my old device and drop off my new device!
Great service and experience. Would definitely recommend them :)

Respuesta de TRS Claims

Respuesta de TRS Claims
Got my new phone quickly
Got my new phone quickly, no complaints.

Respuesta de TRS Claims
Very impressed
Very impressed. Received the new phone very quickly. Didn't even need to package the old one- the courier had a box and took care of everything.
Also got an upgrade to a newer model for free.
No complaints here

Respuesta de TRS Claims
Impressive
I wasn't expecting the whole process to be so quick. In 2 days I had a new phone which works perfectly so far. Really pleased with the service and every time I had a question it was answered quickly.

Respuesta de TRS Claims
Brilliant service to be quite honest
Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the approval comes back, with on hand live support every moment of the way. Was very impressed with the speed of response to any queries I had! And my replacement S8+ works perfectly and without any hitches. Highly recommended.

Respuesta de TRS Claims
Very fast service
Very fast service.
I cracked my screen on an S9, reported it to the insurance. About 2 hours later my claim was approved, I paid the access and within the hour my replacement phone was despatched for the following day.

Respuesta de TRS Claims
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