TRS Claims Opiniones 

126
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

having been involved with the claims industry for many years i know that despite all the assurances the service doesn't always come up to scratch. I was extremely pleased with the service i received ,... Ver más

Valorada con 2 estrellas sobre 5

I recieved the wrong device but this was amended however the chosen carrier claimed "trying" to deliver when there was with 100% certainty someone was home. so this was rescheduled to Saturday but now... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Millions times better than all other insurance. I lost my handset and I was worried but I can't believe how fast and efficient they are . It's just amazing . LIVINIA claim agent was great helpful... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the ap... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de seguros

Información proporcionada por diversas fuentes externas

Innovative Claims Management 📱🏡. Monitored from 8.30am-5pm Mon-Fri


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(126)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

2 de septiembre de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

These guys are great!

Fast, efficient, polite and effective - Not the words you'd usually associate with an insurance company! Genuinely the best insurance experience I've had.

30 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 1 estrellas sobre 5

Literally a bit of a joke

Literally a bit of a joke really they had it delivered it to the wrong address twice and one of the agents was rude , felt like I was going round in circles and there was no “sorry” or anything for their mistake. I just wish I went with another insurance company

30 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Alice,

Many apologies for any inconvenience caused,

The Claims team have been trying to contact you all day to resolve this, could you please call us so we can get your phone to you.

Many Thanks,
TRS

Valorada con 5 estrellas sobre 5

Easy... Easy... Easy

From start to finish Ana Boja @ Claim Brain has made this a quick, easy and painless process. Ana was quick in responding and extremely helpful. Thank you to Ana and the whole team at Claim Brain. Keep it up!

29 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi,

Thanks for your review, glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Can't believe how simple claiming was

Can't believe how simple claiming was. I was lucky enough have been given the option for free phone insurance via Perkbox as they have an agreement with my employer. I made a claim online, and they made the decision to replace my iPhone X within minutes and delivery next day was a relief.

23 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, within 2 days had my replacement phone. Easy and clear claim process - would definitely recommend to others.

11 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Once I had all the documents

Once I had all the documents, they were EXTREMELY quick at processing everything and got my replacement phone the next day.

Super impressed by the service.

8 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

fast and effective!

My case was a little special as my iPhone broke whilst abroad on business (followed by holiday also abroad), so I could not reach the UK to fix my phone. After a simple and clear online process, where I uploaded docs, always knew what to expect as a next step etc, Adam Dexter aka superhero, was assigned to my case. He did his best to help me solve my problem, and do so quickly as I could not place or receive any calls (besides the camera being shattered), so I was in a rush! although ClaimBrain did not approve the extra costs of a new phone I could source locally in Greece, they did quickly order one from amazom and posted on expedited shipment to Athens. I placed the claim on Fri and had the refurbished phone arrive on Wed. not bad considering I was 4 hour flight away! thanks to Adam for genuinely trying to help!

7 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Mary,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, received a new phone direct to my door within 48 hours.

4 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Conor,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Great Service

Great Service, no hassle just got the job done.It's exactly what you want from a insurance company.

2 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Received new phone the next day (with a 1 hour time slot). Easy to use website and process is very simple and quick. Would definitely recommend.

1 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Tom,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Next day courier brought my new phone

Next day courier brought my new phone. Best experience ever. Would recommend. Thank you

1 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Andrei,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 4 estrellas sobre 5

Very professional

Claim got off to a rocky start but once things were ironed out the was seamless and smooth and overall a pleasant experience...

1 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Collin,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Best Service

Was a very quick, and easy process, had to provide proof of purchase and device information which was all done on the very simple and easy to use claims website :).
Fast response and a courier came the next day to collect my old device and drop off my new device!
Great service and experience. Would definitely recommend them :)

1 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Jaye,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Quick turn around

Quick turn around, helpful service

1 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Natasha,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Got my new phone quickly

Got my new phone quickly, no complaints.

1 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Jack,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Very impressed

Very impressed. Received the new phone very quickly. Didn't even need to package the old one- the courier had a box and took care of everything.
Also got an upgrade to a newer model for free.
No complaints here

1 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Chris,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Impressive

I wasn't expecting the whole process to be so quick. In 2 days I had a new phone which works perfectly so far. Really pleased with the service and every time I had a question it was answered quickly.

1 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Brilliant service to be quite honest

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the approval comes back, with on hand live support every moment of the way. Was very impressed with the speed of response to any queries I had! And my replacement S8+ works perfectly and without any hitches. Highly recommended.

1 de agosto de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Valorada con 5 estrellas sobre 5

Very fast service

Very fast service.
I cracked my screen on an S9, reported it to the insurance. About 2 hours later my claim was approved, I paid the access and within the hour my replacement phone was despatched for the following day.

31 de julio de 2019
Opinión espontánea
Logotipo de TRS Claims

Respuesta de TRS Claims

Hi Adam,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más