Tuckers Butchers Opiniones 

724
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

1. Steak size inconsistency 2. Pork joint very fatty. 3. Sausages adequate, but not great Tuckers have replied saying they can’t link my review to an order, the implication being that I’ve made t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This family run business is supplied by organic gower based farmer so the lamb is slat marsh’s fed and the pork and beef are the most tasty prime meat I have tased . Ordering was so easy and for 3.8kg... Ver más

Valorada con 5 estrellas sobre 5

Quality of the meat was exceptional and very good value considering its quality. The highlight for myself was the salt marsh lambs liver - it was lovely to have it all prepared, without having to cu... Ver más

Valorada con 5 estrellas sobre 5

Beautiful, tender and flavoursome meat. Love salt marsh lamb and this totally lived up to our expectations. Lovely sized joints, well packed and delivered fresh and on time. Our Xmas dinner was beauti... Ver más

Información sobre la empresa

  1. Carnicería

Información proporcionada por diversas fuentes externas

Tuckers is a traditional butcher, established in 1984 in Penclawdd on the Gower Peninsula in South Wales. The business originally supplied the local community with fresh meat, frozen goods and groceries from the shop and through a home delivery service. We couple traditional butchery practices with modern cutting styles to produce high quality cuts of Gower meat suitable for any menu. Our meat is sourced as livestock from farms on Gower and surrounding areas and carry out all our butchery from carcass form, providing full traceability from farm to your door.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

724 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(724)

17 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Christmas meat

Ordered some salt marsh lamb and gammon over the phone after finding that the website had closed for orders. Very helpful and easily arranged order and collection date.

The gammon was baked on the 24th and was moist, not too salty & full of flavour. The lamb we had on Christmas day and was slow cooked. The bones puled out vey easily and the meat just fell apart, was very tender, moist and tasty. Will definitely use Tuckers again & was well worth the trip to Swansea from the Vale of Glam!!! Excellent!!!

25 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer complaint

Although I admit the original fault was mine as I put 23/11 instead of 23/12 as my pickup date for a turkey crown I am disappointed that more effort wasn't made to check what must have been an a very strange order. I was told a phone call was made but there is an answer machine on both my home number and mobile no message was left So today I picked up a frozen crown which has cost me £45. Even if I had been contacted yesterday I could have defrosted it in a fridge which is the general advice rather than leave it out. Poor customer service I feel

23 de diciembre de 2022
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Respuesta de Tuckers Butchers

We’re disappointed to read this review however we can’t link this to any order on our system. You even left this review as “Guest”.

You do though admit that the fault was your own when you selected the wrong date for collection. At checkout, we even ask customers to tick a box that says, “I have checked my chosen delivery or collection date and confirm it is correct”. You must therefore take responsibility for this, it can’t be up to us to confirm every order.

If you’d contacted us directly before posting this then we could have come to some resolution on this. Perhaps you’d like to drop us a line at customer.service@tuckersbutchers.com.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I asked for the chicken to be cut up and it was done exactly as asked. Superb quality meats too. I will be back next week.
Thankyou

16 de noviembre de 2022
Valorada con 4 estrellas sobre 5

Fantastic meat but delivery a day late

The meat i purchased from you thus far has been fantastic. I bought a selection of Pork, Lamb and Beef and no complaints.
4 stars rather than 5 as the delivery was a day late. Probably / possibly the fault of DPD, but late nonetheless. Other than that no complaints and I will order again.

30 de septiembre de 2022

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