TuneCore Opiniones 

Abonnement premium TUNECORE
1) j'ai souscrit un abonnement premium, au lieu de répondre dans les 24h, ils vous répondent une semaine après.
2) J'ai publié deux musiques chez eux, mes deux titres se trouvaient sur des pages différentes ou sur des pages de d'autres d'artistes. (ca fait deux mois que le problème n'est toujours pas résolu).
3) Ils vous répondent avec des mails automatiques et au final ne répondent jamais à vos mails, du coup faut renvoyer des mails infinies = perte de temps et d'énergie.
4) Votre chanson est un mois plus tard supprimé de Spotify mais pas des autres plateformes, on te prévient pas, on te donne pas d'explications.
5) J'ai eu d'autres problèmes avec eux, c'est infinie, je ne recommande surtout pas ce distributeur.

Ils promettent un service pas du tout à la hauteur de ce qu'ils disent sur leur site internet, j'appelle ça des pratiques commerciales trompeuses si elle contient des informations fausses ou susceptibles d'induire en erreur le consommateur.

Richtig schlechter Service.

Überall Schreibfehler, Logikfehler, unübersichtliche und undurchsichtige "Menüführung" und komplette Verwirrung in jeglicher Hinsicht auf allen Ebenen.

Damit kann man überhaupt nicht professionell arbeiten.

Die Firma Payoneer die für die Abrechnung zuständig ist, verweist auf Links die zwar eine Seite öffnen, auf der aber kein Inhalt ist.

Ich rate dringend jedem Künstler davon ab diesen Distributor TUNECORE zu benutzen!!!!!

Das nachträglich Songs verändert werden ist absolut inakzeptabel!!!!!

Ein weiter wichtiger Aspekt ist, dass vor der Bezahlung andere Preise angezeigt wurden als hinterher fällig waren. Das ist Täuschung und Betrug.

Ich bin richtig wütend, vor allem nachdem was ich da reingesteckt habe, nicht nur finanziell.

I have been facing issue with Youtube content id system with Tunecore for the last many years. Apart from some of my tracks being removed on totally illogical reasons, which do not fit with the policy of specified Youtube guidelines, I also face an issue that without my knowledge, behind my back some of my most well-doing tracks are removed from the content-ID system. I only come to know about it when I by chance manually check it on Tunecore dashboard. I do not want to deal with this unprofessionalism of Tunecore any more, I simply find someone who works with me smoothly, professionally and responsibly.

This is because the company doesn't care; no matter how many requests you make to get the music live in stores, they don't respond, even if you have the pro account, and they will close the tickets without resolution or notification. I have been emailing them since 14 September, but there has been no response, no fix, and I feel like I got stuck with them.

You can't even upload the audio file, there's no button for it I looked all over for other reviews and tutorials to upload and it seems like no one can upload.

As mentioned by previous poster, zero response to previous queries. My release went live more than 6 months ago and is still not on Apple Music. Multiple queries sent to Tunecore, none of which have been responded to.

We submitted an album to be released on the 1st of August. The album was released on all platforms except for Apple Music, even though we had selected for it to appear on all current and future stores and streaming platforms. Contacted customer service on the 3rd of August and they said they fixed the issue and album would appear on Apple Music within 48-72 hours. It didn't appear on there, so I kept on contacting them over the next 3 weeks and got no response from them, not even a follow up on their previous email. We've never had this issue with them in the past, so quite frustrated that they aren't responding at all. Hopefully after seeing this review they will get back to us.