TurcoBazaar Opiniones 27

Put my order in- got ignored for a week, asked if the order had been received because the money was pending in my account. Got a message a week later saying it was my problem it was pending (awaiting claim by the merchant) and then they cancelled the order. Waste of time!

Highly recommended, best quality and very good service ❤️

Avoid.
Purchased a gas fryer, tried to use it once and the burners do not stay alight and therefore is impossible to cook with.
The knob on the fryer lid came off in my hand.
The handle on the basket also came off when being picked up.
The fryer is generally so flimsy and poorly made. It has actually caused injuries on our hands, cuts and slices from sharp and rough edges.
Currently trying to talk to the company and gain a refund, so far this is impossible, the company are blaming us and sending what look like AI generated emails. We have been back and forth with them and will be taking it further.
There are plenty of other reputable companies who deliver good customer service out there to hand your money to.
Cue their defensive response below.

I purchaced a 2 burner cooker last 31/05/2025 but unfortunately i did not receive the item until now. Tried to resolve in their whatsapp but it did not work he just keep promissing.

They claim to have a gas saftey cut off on their lpg fryer but Everyone on Facebook just complains about this company. Too scratchy to buy from

It took a long time for my order to ship, and there was a lack of communication about what was going on during this time. However, I eventually received the correct product, and it arrived in good condition, so I am completely satisfied.

We ordered and paid for the machine we needed online and then received a message to say they didn't have that one and could send the next one up but I was to pay the extra amount. Felt like a bit of a scam so requested a price reduction but still ended up paying an extra £110. We're a small coffee van business so were trying to keep costs down. The machine was delivered quite speedily but it didn't have a UK gas fitting that we then had to source. The machine arrived with no installation or user manual and they didn't send a receipt for the higher priced machine. Customer service is appalling! I emailed and whatsapped for weeks requesting the manuals and receipt and received no reply and only when I threatened to leave a bad review on trust pilot did I receive it all 4 minutes later! Would not buy from them again or recommend. Their level of service is just not good enough and I don't like their scammish way of selling you a higher priced machine

Am liebsten würde ich gar keine Stern Die Lieferung hat ewig gedauert. Auf Nachfrage wurde einmal geantwortet. Eine Rechnung hab es auch nicht. Der Shawarma Grill blieb beim Zoll in Leipzig hängen, und wir mussten noch hohe Zollgebühren zahlen. Da das Paket vom Zoll geöffnet worden war, kam das Gerät zerkratzt und defekt sowie ohne innere Originalverpackung an. Auf meine Kontaktversuche, sowohl per WhatsApp als auch per Email mit Fotos des Zustands der Lieferung wurden ignoriert. Eine Bestellung hier ist nicht zu empfehlen. Lasst bloß die Finger davon.

15.02.2025
Jetzt kommt noch ein Update, weil Turcobazaar nur auf eine schlechte Bewertung reagiert. Ich wurde heute in der Antwort gebeten, mich direkt mit der Firma in Verbindung zu setzen. Das habe ich über die diversen Kanäle WhatsApp und Email getan und jeweils keine Antwort bekommen. Ich habe Fotos der beschädigten Ware als Beweis mitgeschickt. Keine Reaktion. Die in der Antwort getätigte Aussage, wir hätten unterschrieben, das Paket in einwandfreiem Zustand erhalten zu haben, stimmt auch nicht. Es ist lediglich bestätigt worden, dass das Paket zugestellt wurde.
Man hätte sofort auf meine verschiedenen Bitten um Hilfe reagieren können, dann hätte es sicherlich trotz der Beschädigung der Ware durch den Zoll keine schlechte Bewertung gegeben. Aber den Kunden zu ignorieren und sich dann hier nur gegen die schlechte Bewertung zu wehren, macht nichts besser.

it is worst of worst. they sent me wrong product, different from how it was described. customer service are too rude. they are not willing to help you at all. even though, return policy indicates that refund can be claimed with photos in case of item not as described, they wanted to me to send product back at my cost. I ask them to open a ticket with your shipping company. They refused. I already paid delivery once and I said the company must cover that cost and they refused it. They don't even follow their own return policy.

The potato oven I ordered looks great!!! Very helpful when I chat online!!!! DHL on American side is not great!!!! But other than that I highly recommend this product!!!!!

Turcobazaar

They helped me a lot with our Gas stove gas grill and gas fryer ! All my electric problem is all gone and we are very happy with his service very helpful ! Higly recommend!!

I placed an order for an LPG fryer and needed it within a week to continue trading as needed. I had my item in 3 days !
Good communication from company and super fast delivery. Definitely recommend.

I found TurcoBazaar by chance when looking for a lpg gas fryer. Their website was easy to navigate, I found the fryer that suited my needs at a fair price and placed an order. Turcobazaar helped me choose the fryer over the phone, yes they have a real person to talk me through the options and the order details were sent by email
The delivery by courier was straight forward and the fryer is great and suits my needs.

Thank you for the update

schnelle liferung flexibel sehr freundlich zufellessig kann nur weiter emfehlen vielen dank 🙏

I purchase a CIBOPLUS at a very cheap price and it works perfectly. It is a wonderfull machine.

The delivery was long, it takes more than one month.

But Turcobazaar has been nice, diligent and reactive. Whatsapp discussion at late times aswell. They arrange us with borders taxes.

It is a nice company.

Extremely helpful and responsive to all my queries. Easy communication. Timely delivery. Highly recommend TurcoBazaar.

Very good products, quality service.

I bought 1 doner robot, 2 gas fryers and 2 grill griddles. So far so good. The delivery took 2 weeks as it was promised. Products quality is great. Mr Bilgin was very helpful about to decide which product range I should choose for my business as Turcobazaar has a wide range of products for any business type for any budget.
Honest company
Quality products
Friendly customer care