Fotos muy bonitas en la web y decepción…
Fotos muy bonitas en la web y decepción total al recibirlo en casa. Muy mala calidad, mucha. Por lo tanto el precio es desmesurado. Servicio de devolución imposible porque es a Australia. Un punto a favor es que si te quejas de la calidad te hacen una devolución del 50% del precio del producto. Si te llega un producto defectuoso te envían otro con mejor packing y mayor calidad, increible.
Respuesta de TwinklingTree
Hey Itziar Moreira Garcia, thank you for taking the time to share your thoughts with us!
We understand that you received an item that was not what you were expecting. We pride ourselves on providing quality products, and we apologize for failing to meet your expectations.
While there may be a number of factors that can affect the visual quality of our products, we want to assure you that the illumination of our products remains the same.
Our products are made entirely by hand using environmentally friendly materials, ensuring that they are built to last while also retaining their charming and genuine appeal.
Our community of over 90,000 happy and satisfied customers means the world to us, and we are always thrilled to assist you with any questions or concerns you may have. Don't hesitate to reach out - we're here to help!
https://twinklingtree.zendesk.com/hc/en-us/requests/new
Kind regards,
Jennifer McCarthy