I had a great deal of help from Tom who looked after me and explained everything going through the process of having my solar panels and Tesla battery fitted. The workmen were very polite, clean and t... Ver más
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Very friendly , timely and service delivery , all are really good. Communication skills is very important too. In every way last few years I feel very reliable company. I wish and , company... Ver más
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We would recommend UK Alternative Energy. From the first contact and quote through to the work being completed on site we found the team to be very professional and they did a very neat and tidy jo... Ver más
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UK Alternative Energy installed a heat pump for me several years ago. They gave me a very competitive quote when I wanted to add a battery system to my PV panels. Very pleased with the system, and th... Ver más
La empresa ha respondido
Información sobre la empresa
- Empresa de energía solar
- también en la categoría
- Contratista de calefacción
- Contratista de energía solar
Escrito por la empresa
Specialists in renewable energy systems. Serving Lincolnshire and the surrounding areas. We design, install and commission Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV and Battery Storage systems for homes and businesses. Established in 2009, we are MCS accredited professionals and pride ourselves in providing an honest, dedicated and reliable service for all our customers, however small or large and whatever their requirements. Each and every customer receives an enviable level of service, whether it’s an initial enquiry for a free survey and quote, or the ultimate system design and bespoke installation entirely unique to the individual customer.
Información de contacto
Unit 15 Westminster Industrial Estate, Station Road, North Hykeham, LN6 3QY, Lincoln, Reino Unido
- 01522803854
- info@ukalternativeenergy.co.uk
- www.ukalternativeenergy.co.uk
4,9
Excelente
121 opiniones
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Responsive and helpful
After moving into a new property I had an issue with the solar system that had been installed by this company.
I called them and got through to a real person straight away, which is rare enough nowadays. They promised someone would get back to me, and within a couple of hours someone did contact me and after a few messages back and forth,managed to solve my issue - which had nothing to do with their installation or equipment but was caused by a third party.
Excellent experience all round.
25 de febrero de 2026
Opinión espontánea
Respuesta de UK Alternative Energy Ltd
Thank you so much for your kind words and for taking the time to share your experience. We’re really glad we could help get things sorted for you quickly, especially after your move — we know how important it is for everything to work smoothly in a new home.
Providing prompt, clear support is something we always strive for, so it’s great to hear that our team was able to assist and resolve the issue, even though it turned out not to be related to our installation. If you ever need anything in the future, we’re always here to help.
Thanks again for your recommendation and support!
Outstanding service
Outstanding service! I reached out to the company, and they took care of the entire process seamlessly. The teams that came to our location were not only professional but also polite and kept us updated throughout the installation. Once everything was finished, they provided a thorough explanation and a handover pack. I highly recommend both the company and their products.
25 de enero de 2026
Opinión espontánea
Respuesta de UK Alternative Energy Ltd
Thank you for your wonderful feedback and for taking the time to share your experience. We’re delighted to hear that you found the entire process seamless and that our team provided the level of professionalism, communication, and courtesy we strive for on every project.
It’s especially great to know that the installation, handover, and final explanation met your expectations, as we believe clear guidance and support are just as important as the installation itself. Your recommendation means a great deal to us, and we truly appreciate your trust in our company and our products.
If we can assist you with anything in the future, please don’t hesitate to get in touch.
Brilliant company
Brilliant experience having UKalternativeenergy install my Valliant Air Source Hear Pump.
Always kept me up to date at every stage from system design, quotation, installation and commissioning.
Alex, Dan and Graham (the installation tradesmen) were fantastic. The install is very neat, tidy and compact, with great attention to detail.
System has been working brilliantly since it was installed over a month ago, even in the recent cold weather November/December.
Very happy customer who will be returning for a Solar installation in the new year.
10 de noviembre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you for your kind words, Leon. We're delighted to hear about your brilliant experience with UK Alternative Energy and the installation of your Vaillant Air Source Heat Pump. It's great to know that Alex, Dan, and Graham provided excellent service and attention to detail, and that the system has been performing well even in recent cold weather. We truly appreciate your trust in our company and look forward to assisting with your upcoming solar installation. Your satisfaction is our priority, and we're grateful for your recommendation of a brilliant company.
A great experience
A great experience: the advice from Derrick to explain what was involved in having an Air Source Heat Pump and underfloor heating system was clear and the quote well presented. The design and installation was excellent and now we are living in the house all is working well.
10 de diciembre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you, Richard, for your positive feedback. We're glad Derrick's clear advice and the team's design and installation met your expectations. It's great to hear everything is working well and you're satisfied with your new system. We appreciate your trust in our services.
Excellent company to deal with
Started work on the arranged day, little delay in finishing due to items not available, but not a problem. Work men very pleasant and willing to answer any questions put to them. Very tidy with no mess left on site. Scaffold company kept us informed on when they would erect and dismantle. Hand over was a good chance to ask ay questions and would certainly recommend this company.
5 de diciembre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you, Philip, for your kind words. We're pleased to hear you found our team pleasant, tidy, and well-informed throughout the process. We appreciate your recommendation and are glad you consider us an excellent company to deal with.
Our installation was done on time and…A good installation
Our installation was done on time and executed well. The company responded quickly to an issue with the Mi Enwrgi app,
26 de noviembre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you for your positive feedback. We're glad the installation was completed on time and that our team responded quickly to your app issue. We appreciate your business and look forward to serving you in the future.
Superb service and quality
The service has been fantastic and professional from the outset to completion.
I can't thank Peter and the team enough for their expertise and guidance.
Everything delivered on time, as agreed and to budget and more importantly to me to a very high standard.
Highly recommend.
John Gaughan
7 de noviembre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you were pleased with the service, quality, and professionalism from start to finish. Peter and the team will be thrilled to know their efforts made such a positive impact.
We truly appreciate your recommendation and look forward to working with you again in the future.
Well satisfied, wouldn’t hesitate to recommend
From the survey right through to the installation and handover everything was spot-on. Installation done in a day, so saving straight away.
There was no pressure at anytime to make a decision. Very satisfied with the product and the service. Installation lads were all brilliant
Would highly recommend
14 de octubre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you, Pete, for your fantastic review. We're delighted to hear that you are well satisfied and would recommend us. It's great to know that the survey, installation, and handover process met your expectations, and that the installation team was brilliant. We’re pleased that the quick installation and pressure-free service contributed to your positive experience. Your feedback motivates us to continue providing excellent service and quality products. Thank you for choosing us for your Solar PV and Tesla Powerwall needs.
Leaders in the field
We have been with UK Alternative Energy for seven years. During this time, they have never failed to provide the highest level of service, even when things have not worked out as they should. The staff, across all departments e.g., administration, engineering, management and accounts are knowledgeable, professional, and friendly and always willing to help; this occasion was no different and we can't recommend them highly enough.
7 de octubre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you for your kind words and continued trust over the past seven years. We are proud to be leaders in the field and to consistently provide the highest level of service across all departments. Your recognition of our knowledgeable, professional, and friendly team means a great deal to us. We look forward to supporting your solar PV and air source heat pump needs in the future.
Great staff from start to finish very…
Great staff from start to finish very professional and friendly great product very pleased.
15 de octubre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you, Mark, for your kind words. We're delighted to hear you had a professional and friendly experience from start to finish and are pleased with the solar PV system. Your satisfaction is our priority, and we appreciate your positive feedback.
My dealings with this company was a…
My dealings with this company was a good experience from my initial enquiry to the completion of the job
All the staff involved were professional, polite and courteous. All steps in the process were explained in simple terms and any queries raised by me were dealt with in a polite and professional way.
I wouldn't hesitate to recommend this company to my family and friends.
15 de septiembre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you, Clive, for your kind words. We're delighted you had a positive experience from start to finish and appreciate your recommendation. Our team strives to provide professional, courteous service and clear communication. We look forward to assisting you or your family in the future.
We have already had dealings with…
We have already had dealings with Alternative Energy for our airsource heating system which we were really happy with their service etc, so it was an obvious choice to use them again for our solar and battery installation. Their staff are very knowledgeable , Polite, and have respect for your home, which is very important . They are a local Co and are there if you need them. David Jackson
15 de septiembre de 2025
Respuesta de UK Alternative Energy Ltd
Thank you for your continued trust and positive feedback, David. We're glad our knowledgeable and respectful team met your expectations again. We appreciate your support and look forward to assisting you with your solar, battery and air source heat pump systems.
All round good experience.
Great service, friendly staff and good communications.
4 de septiembre de 2025
Respuesta de UK Alternative Energy Ltd
Appreciate your 5-star review, thank you for sharing.
Excellent
Excellent. Contacted company and they arranged everything from start to finish. Crews that arrived at premises were professional courteous and informative at every stage of installation
On completion everything was explained and handover pack supplied
Would fully recommend both company and products
22 de agosto de 2025
Respuesta de UK Alternative Energy Ltd
Thank you for your kind words, Mr. & Mrs. Ward. We're delighted to hear you found our team professional, courteous, and informative throughout the installation process. We appreciate your recommendation and are pleased you’re satisfied with both our service and products.
Great installer would highly recommend :)
Really pleased with my install. Very friendly professional staff, who take a great deal of pride in their work.
My installation was accommodating and everything was explained to me clearly and in a way that was easy to understand.
8 de julio de 2025
Respuesta de UK Alternative Energy Ltd
Thank you for your kind words and positive feedback. We're delighted to hear you had a great experience with our friendly, professional staff and that your installation met your expectations. We appreciate your recommendation and look forward to serving you in the future.
Solar panels and heat pump installed highly recommend.
We had solar panels and a heat pump installed and were very impressed with the service from the initial estimates to the completion. The company kept us fully informed on everything even arranging the installation to fit in with our busy schedule. All of the workers who came to our house were very professional and polite. They offered suggestions along the way and were very particular in minimising the disruption during the installation and left the place extremely clean.
I would highly recommend them to anyone considering installing solar panels or a heat pump.
7 de julio de 2025
Respuesta de UK Alternative Energy Ltd
Thank you for your kind words and high recommendation. We're delighted to hear you were impressed with our service, communication, and professionalism throughout the installation process. We appreciate your trust and are glad we could minimize disruption and leave your home clean.
Powerwall 3 extension pack
Once again UK Alternative Energy didn't disappoint. Ordered a extension battery for the Powerwall 3 which was fitted within 2 weeks of receiving the quote. Once again staff who fitted it were punctual, helpful and tidy. I am sure any questions we may have in the future will be answered to our satisfaction by Steve. Only complaint since fitted, the sun hasn't made a full appearance to see it's full potential.
19 de junio de 2025
Opinión espontánea
Respuesta de UK Alternative Energy Ltd
Thank you for your kind feedback and for choosing UK Alternative Energy. We're glad the installation was punctual and tidy, and that Steve has been helpful. I see the sunshine has returned so you can enjoy the full potential of your Powerwall 3.
I was impressed with a presentation…
I was impressed with a presentation given by their M.D to our local engineering society on the benefits of heat pumps, Solar PV and battery storage. I subsequently contacted the company, obtained several quotes for battery storage and settled on the Tesla Powerwall 3. Installation was straightforward and completed within 3-4 hrs. I had one or two queries on the interpretation of the displayed performance on my mobile phone, but these were quickly put to bed after I was invited back to their showroom where the actual performance of my system was explained via a wide screen display in ‘real time’.
A first class organisation that I can thoroughly recommend.
26 de junio de 2025
Respuesta de UK Alternative Energy Ltd
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our presentation on heat pumps, solar PV, and battery storage engaging and informative. It's fantastic to know that you chose the Tesla Powerwall 3 for your home energy needs.
We are particularly pleased that you found the installation process to be straightforward and efficient. Our team always strives to provide a seamless experience, and it’s rewarding to hear that we hit the mark with your installation.
We’re glad that we could assist you with your queries and that you found value in visiting our showroom. Providing real-time insights into your system's performance is a priority for us, and we’re delighted that it enhanced your understanding.
Your kind words about our organization mean a lot to us, and your recommendation is the highest compliment we could receive. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing us!
Very professional
Very professional, couldn't fault them and looks like it will save us a lot of money. Very Happy.
3 de junio de 2025
Respuesta de UK Alternative Energy Ltd
Thank you for your kind words and positive feedback. We're delighted to hear you found our service professional and that our solutions will help save you money. We appreciate your trust and look forward to continuing to serve you efficiently.
This was one of the best customer…
This was one of the best customer experiences I’ve had. From start to finished everything was explained and communicated perfectly. I don’t have a single criticism. Would recommend.
22 de mayo de 2025
Respuesta de UK Alternative Energy Ltd
Thank you for your kind words and recommendation. We're delighted to hear that your experience was smooth and well-communicated. Your satisfaction is our priority, and we appreciate your trust in our solar PV services.
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