I emailed this company in advance a few months ago to confirm that they were able deliver to my destination and when I finally put my order in they were true to their word - despatched my order as qui... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Really great service, I didnt know what I was doing, although I am a chippie by trade I havent done a lot of roofing, especially flat roof finishings etc, Mike sorted me out with all the right ki... Ver más
La empresa ha respondido
Found the whole experience dealing with UK Flat Roofing a pleasure. Quick next day delivery unfortunately the box containing my order was damaged on arrival. And after contacting the company via... Ver más
La empresa ha respondido
Excellent customer service. I had a problem with some corner trims but Mike was very helpful and sorted it out so I could get the job completed.
La empresa ha respondido
Información sobre la empresa
- Tienda de insumos para techado
- también en la categoría
- Mayorista de material de construcción
- Tienda de materiales aislantes
Escrito por la empresa
UKFR Roofing & Insulation has developed we have expanded our range of construction materials and we now also specialise in Insulation, Green Roofs and more. We have also continued to grow our range of EPDM Rubber as well as GRP & Liquid Roofing. We are the leading supplier of Flat Roof Systems and accessories. With over 35 years of experience.
Información de contacto
International House,, M2 3HZ, Manchester, Reino Unido
- 08000548324
- sales@ukflatroofing.com
- www.ukflatroofing.com
4,7
Excelente
226 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered and delivered fast and…fast and efficient
Ordered and delivered fast and efficiently!
Brilliant service x
3 de mayo de 2020
Opinión espontánea
Excellent service
2 de mayo de 2020
Opinión espontánea
Decent price but some damage
Decent price, super quick delivery, only problem was some damage to the metal trims (all 5 that I bought). Was able to straighten them enough to use, not exactly perfect but won’t be visible anyway.
25 de abril de 2020
Opinión espontánea
Covid 19 times .. superb turnaround
Even during C19 an outstanding response, delivery and service, right down to pallet delivery company. Mr Green Modular Sedum Roof installed and one happy husband. Would use again and happy to recommend.
25 de abril de 2020
Opinión espontánea
Goods sent quickly despite the virus
Goods sent quickly despite the virus. Thank you
3 de abril de 2020
Opinión espontánea
Placed my order took my money and then…
Placed my order took my money and then no contact at all not happy
1 de abril de 2020
Opinión espontánea
Very fast and efficient.
29 de marzo de 2020
Opinión espontánea
Excellent service.
Excellent service.
Goods arrived safely and before 09.30 the following day.
Thank you.
28 de marzo de 2020
Opinión espontánea
Ring up before ordering.
Have products ‘available’ on the website which aren’t available. If products aren’t in stock regardless of the reasons this should be shown clearly on the website. Take your money then offer you an alternative which is £400+ more expensive. Take ages to refund money.
23 de marzo de 2020
Opinión espontánea
Respuesta de UK Flat Roofing
Money refunded instantly, banks take there time unfortunately and can take 3 days. Nothing in my control.
There was a shortage due to a rush on them and supply issues from the USA due to the coronavirus. A bit of understanding is needed in this time of unpresidented conditions.
The alternative offer was all we had in stock.
Great Service
Great customer service during the difficult virus situation. Highly Recommended.
Thank you
23 de marzo de 2020
Opinión espontánea
Respuesta de UK Flat Roofing
Thanks, we are glad we are able to help you out and apologies for the delay in you receiving your goods.
Please let us know if there is ever anything else we can help with.
Good quality and coverage of sedum in…
Good quality and coverage of sedum in the trays. Delivered and pre advised arrival as requested. Easy to lay. All round great and will be ordering again, thanks Mike
Matthew
Managedwild
15 de marzo de 2020
Opinión espontánea
Really impressed at prompt and helpful…
Really impressed at prompt and helpful replies too my initial queries, quick delivery and beautiful quality sedum delivered.
10 de marzo de 2020
Opinión espontánea
Excellent service
Excellent service, Mike was very helpful and quick to respond to my query
28 de febrero de 2020
Opinión espontánea
Good quality and arrived on time
25 de enero de 2020
Opinión espontánea
My order
My order, placed before midday on a Friday, so qualified for next day delivery. Order value was only £9.50 but postage was £12.50, felt this was a bit steep but I wanted the stuff to fix my roof on Saturday. Company then got in touch as they wanted £32 to deliver on a Saturday. Outrageous, so complained and they just cancelled the order. Poor service, would have been nice if they honoured the order or at least promised to deliver it on Monday.
21 de enero de 2020
Opinión espontánea
Respuesta de UK Flat Roofing
Hi Melfyn,
After you placed your order we were informed by you that you needed it Saturday. As Saturday is a special delivery with TNT we have to pass on the costs as it costs us the £30 plus vat for delivery.
The item you ordered is actually classed as dangerous so it's not cheap for delivery as it has to be handled by a specialist carrier such as TNT. It cannot be posted with someone like Royal Mail.
You then advised you didn't want to pay the extra and would be very disappointed as you needed to finish your job. We understood this to be a nessesety for Saturday and as we couldn't arrange for Saturday delivery due to extra payment needed we would best in Refunding you so you could arrange an alterative. We would have been more than happy to process for Monday if this had been explained to us as we refunded you several hours before the cut off time for delivery.
I am sorry that we might have miss understood your request but we wanted you to be able to get the materials for Saturday as explained to us was nessesety so we refuded you so you could sourse locally.
Best Regards
Mike
UK Flat Roofing
Seamless from enquiry
Seamless from enquiry, placing order to delivery. Good products. The shipping charges are on the high side though.
1 de diciembre de 2019
Opinión espontánea
Respuesta de UK Flat Roofing
HI Raj,
Apologies for the high delivery costs, these are passed onto us by Tuffnels who we use as they are more relialbe than other couriers we have used.
Hope to deal with you again soon.
Respuesta de UK Flat Roofing
Thanks Katie, Pleaseure dealing with you. Please let us know if you need anything else for your roof.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.