Ultimate Hot Tubs Opiniones 175

Jay was well informed and helpful with advice, but not a high pressure sell.
The delivery team were prompt courteous and efficient - nice guys too.

All in all a relatively pain free experience.

Highly rate this company. The service Jay provided was excellent and I’d definitely recommend you get your hot tub from here

Excellent service could not fault jay and kieth hot tub is first class it’s nice to deal with people that care if your looking to by a hot tub there the people out buy from I ordered it Thursday all fitted and running Friday 👍

Excellent from initial contact through to instalation. Thank you so much.

A great range of hot tubs on display at Dobbies. We were allowed to browse without feeling any pressure. Jay was able to give us lots of information about the products. Very helpful in organising delivery and set up, which went very smoothly. We would definitely recommend Ultimate Hot Tubs.

Friendly helpful and not pushy .
On the day of installation the lorry broke down .
Our tub was stranded on the M40 !
We were given regular reports on the ensuing drama . These thing happen .
A true test is how a company deals with a problem. They passed .
The tub arrived on a replacement lorry the following week and was professionally installed without a hitch before Xmas .
We our family and particularly our grandchildren used it all through the winter .
Now we needed some more chemicals , we are in lockdown and the showroom is closed because of Covid19 .
Jay came to the rescue and delivered personally ...

Incidentally whilst we didn’t purchase for therapeutic reasons I am amazed and delighted that a longstanding pain which limited movement of my neck has entirely disappeared as has a minor ache to the right knee .

Ross and Ros

Fantastic service from original enquiry through to home delivery. Understood my requirements and advised most suitable products. Jay was very knowledgeably and provided suggestions and solutions to complete the transaction to the highest satisfaction. Highly recommend.

Good advice
Excellent hot tub
1fault fixed within the week
I’d recommend them

A very helpful and knowledgeable team.
Kym was friendly and had invaluab!e advice, and we tried out several hot tubs before purchase. She is always at the end of the phone to answer our queries. Great patience!
Installation on the day was prompt and efficient.
Just so sorry the weather was dreadful on the day!
Thoroughly recommend!

Not a problem very professional good job well done

excellent service and delivery with professional set up and if any problems they are always at the end of the phone and are very helpful
I would recommend highly

The fitters were extremely helpful and nothing was too much trouble.

Our Hot Tub is fantastic and so relaxing. It has powerful, brilliant massage jets.

I should have bought one a long time ago as I couldn't be without it now. Were in the hot tub every day. It is heaven on earth.

We seen the new year through in the Hot Tub watching the stars and the fireworks. This was magical. LOVED IT.

Thank you for your after care calls too! You don't just sell it and forget about the customers.

Friendly, helpful and knowledgeable staff made choosing our spa very easy.

Delivery and installation was completed as scheduled and installation engineer was both professional and informative of water treatment and maintenance required.
We have had the hot tub for about a week and have thoroughly enjoyed using it most days.
Would highly recommend Ultimate Hot Tubs at Dobbies Atherstone, with special mention of Jay Buyers for his excellent service.

A brilliant hot tub and an excellent customer service from the very start. Not pushy like other hot tub suppliers. We would have no hesitation in recommending the hot tub or the company. A*************

Excellent service before during and aftercare recommend highly to anyone who’s looking for a great hut tub

From ordering to delivery it’s ran so smoothly ! Jay the salesman I brought it off couldn’t be any more helpful and also Kim who I have spoke to several times organising the delivery for hot tub was very helpful. They both have been so great !

Keith who was here to help with the delivery and setting up of the Hot tub was helpful and patient with all the information he had to let us know.

Would highly recommend not only the hot tubs but all the staff that make it all go so smoothly :o)

Customer Service (Jay) has been brilliant and the hot tub itself is fantastic.
My only reason for not giving 5* is that delivery and installation was £250 and we had to help move it into place - not what I would expect for £250!

Excellent service from start to finish ,Kim is always available for advice /aftercare .

Very good service, never any pressure to purchase, delivery on time as arranged. Product seems to be of good quality only negative would be the sound system, not as good as expected.after Kim noticed my comment about the sound system I had a call asking when would be convenient to come and have a look. All sorted now and a chemistry lesson for good measure. Outstanding service highly recommended