Ultra LEDs Opiniones 

292
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thanks Jack I contacted Jack for advice on lighting for our media wall project, and his knowledge and guidance made the whole process much simpler. He helped us choose the right lighting, supplied... Ver más

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Valorada con 5 estrellas sobre 5

Having got myself confused over the different LED lights options for my Media Wall i called Ultra LEDs and was assisted by Oliver who was first class in providing me with assistance for my requirement... Ver más

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Valorada con 5 estrellas sobre 5

Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Ver más

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Valorada con 5 estrellas sobre 5

Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Asesor de iluminación
  4. Contratista de alumbrado
  5. Fabricante de artículos de iluminación

Sobre Ultra LEDs

Escrito por la empresa

Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world.

From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.

What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.

We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.

600,000 Items in stock

Escrito por la empresa

Dispatched same day
With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249

Up to 7 year warranty

Including our Pro COB, Cut Anywhere (IP20 and IP67)

Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.

Información de contacto

Get 10% Off

All approved trade customers get 10% off every order

4,8

Excelente

TrustScore: 5 sobre 5

292 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(292)

84 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

How buying stuff should be.

These guys are great. Great communication, quality product and fast delivery. A pleasure.

16 de abril de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for your fantastic review! We're delighted to hear you enjoyed your experience with us. Great communication, quality products, and fast delivery are exactly what we strive for, so it's wonderful to know we delivered on all three. We really appreciate your kind words and look forward to helping you again soon!

UltraLEDS.

Valorada con 2 estrellas sobre 5

Product won’t stick on a surface…

Product won’t stick on a surface pointing downwards and having to use other fixings/staples to try and stop the led strips falling off. May well be 3M but it’s not got the adhesion that it needs.

19 de abril de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for taking the time to leave your feedback. We're sorry to hear you've had trouble with the LED strip adhesive. While the strips do use genuine 3M adhesive backing, downward-facing installations can be particularly challenging, especially depending on the surface they're being applied to.

For this reason, we always recommend installing LED strips into an aluminium LED profile (channel). Not only does this provide a secure mounting solution, but it also acts as a heat sink, helping to dissipate heat and maximise the lifespan and performance of the LEDs.

If you'd like, please get in touch with our team and we'd be happy to recommend the most suitable profile for your installation.

UltraLEDS.

Valorada con 5 estrellas sobre 5

Really helpful team!

Jack was super helpful in answering my questions on what to order - and really quick in responses! Would buy from again!

14 de abril de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you so much for your lovely review! We're delighted to hear that Jack was able to answer your questions and help you choose the right products. We'll be sure to pass your kind words on to him. It's great to know you were happy with the quick responses, and we really appreciate your support. We look forward to helping you again soon!

UltraLEDS.

Valorada con 5 estrellas sobre 5

Some of the best customer service I…

Some of the best customer service I have ever experienced. I had several queries during my project and the team at Ultra LEDs were always quick to respond with really useful guidance. Where I have ordered the wrong items they have also been very helpful with returnsi

19 de marzo de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for your fantastic review! We're delighted to hear that Jack was able to help with your home project and provide the advice you needed. We'll be sure to pass your kind words on to him. It's especially rewarding to hear you're a returning customer – your continued support means a great deal to us. We look forward to helping you with many more projects in the future!

UltraLEDS.

Valorada con 1 estrellas sobre 5

Unfortunately

Unfortunately, I will never use this branch again. There is a woman working there with large glasses and black hair who always seems unhappy and never smiles. It’s impossible to know what kind of mood she will be in.

During my first visit, she created a customer account for me but mixed up all my details my name, surname, email and address. On my second visit, nobody in the store could even find my account in the system. Fortunately, I had a paper invoice from the previous visit and brought it with me, so we were eventually able to identify the purchase.

However, the real issue appeared when I tried to return some unused profiles. I was told that those items did not exist in the system at all. It seems they were sold to me but never entered into the system. Because of this, I was unable to return them.

The staff member simply looked at me with a blank face and offered no solution at all.

Based on this experience, I will not be using this company again and unfortunately cannot recommend it to others.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Hello,

We take all feedback seriously, so we looked into the situation you described. After reviewing our records, we were unable to find any evidence that the items you attempted to return were purchased from our store. Unfortunately, without a valid record of sale or items appearing on an invoice, our team is unable to process a return. This is standard policy for all retailers.

Our staff did try to locate the purchase using the details provided a few times for you but were unable to find those items in our system.

If you believe there has been a genuine mix-up, we would be happy to review this again. Please feel free to email us at support@ultraleds.co.uk with a copy of the original invoice.

Kind regards,
Ultra LEDs

Valorada con 5 estrellas sobre 5

2nd time purchase from this company

2nd time purchase from this company, first class service from Jack Harrison-Jones, very helpful order placed in two minutes and shipped to Northern Ireland, Brilliant!!

12 de marzo de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for your continued support and for taking the time to leave such a great review! We're really pleased to hear you had another positive experience and that Jack was able to help get your order sorted quickly.

We’ll be sure to pass your kind feedback on to him. Enjoy your order, and we look forward to helping you again in the future!

Ultra LEDs

Valorada con 5 estrellas sobre 5

The best customer support I've ever…

The best customer support I've ever come across! Solved an issue with kit purchased back in 2024!

4 de marzo de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you so much for your kind words! We're really pleased we could help resolve the issue for you, even after some time had passed since your purchase.

Our team always aims to provide the best support possible, so it’s great to hear that reflected in your experience. If you ever need anything else, we’re always happy to help.

Ultra LEDs

Valorada con 5 estrellas sobre 5

Great support

Great support , great service , Hassan showed us how to connect and rig up the system which has made our work easier !
Thank you very much

6 de marzo de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for your great feedback! We're really pleased to hear you had a positive experience and that Hassan was able to help show you how to connect and set up the system.

We’ll be sure to pass your kind comments on to him. It's great to know the setup has made your work easier!

Thanks again for choosing Ultra LEDs.

Ultra LEDs

Valorada con 5 estrellas sobre 5

Amazing LED’s

Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really helpful with me selecting the right stuff and putting the order through. Fast next day delivery.

24 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for the fantastic review!

We're really pleased to hear you're happy with the Neon RGB-W and that it looks great once installed. It's also great to know our team were able to help you choose the right components and get everything sorted quickly.

We really appreciate you taking the time to share your experience, and we hope you enjoy the lighting!

Thanks again from the Ultra LEDs team.

Valorada con 5 estrellas sobre 5

Excellent assistance from the support…

Excellent assistance from the support team of Jack Harrison Jones and Daniel. They helped a great deal in getting my Media Wall sorted out.

24 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for the great feedback! We're really pleased to hear that Jack and Daniel were able to assist you with getting your Media Wall sorted.

We'll be sure to pass your kind comments on to them. If you need any further help in the future, our team is always here to help.

Ultra LEDs

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently used Ultra LED Lighting Company and couldn’t be happier with the high-end, bespoke service they provided from start to finish.

After researching many different companies, I can honestly say they were the best by far. The team were professional, knowledgeable, and really took the time to understand exactly what I wanted. The quality of the LED products and attention to detail truly stood out.

I highly recommend them for any LED work you may be considering, whether for your home or business.

24 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for the fantastic review! We're delighted to hear that you were happy with the service and that our team could help deliver exactly what you were looking for.

It’s great to know our products, attention to detail, and bespoke approach stood out during your experience. Your recommendation really means a lot to us.

If you ever need any assistance with future projects, we’d be more than happy to help.

Ultra LEDs

Valorada con 5 estrellas sobre 5

Ordering LEDs for my kitchen felt like…

Ordering LEDs for my kitchen felt like a really overwhelming task, no idea what I'd need! I found a tutorial online, but couldn't quite match up what it said I needed to the products on the site. I emailed, not expecting a reply quickly if at all, but Hassan got back to me in a flash with the products I needed and a payment link, and when I told him I'd already gone ahead and ordered what I thought I needed (back to the fact I didn't think anyone would reply!), he helped troubleshoot and doublecheck that my order would work as intended. Goods arrived in less than 24hrs. Excellent customer service.

20 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for taking the time to leave such a detailed review! We're really glad Hassan was able to help guide you through the process and make things a bit less overwhelming.

It’s great to hear he could quickly point you in the right direction and double-check everything to make sure your order would work as intended. We're also pleased your order arrived so quickly!

If you ever need any help with future projects, please don’t hesitate to get in touch.

Ultra LEDs

Valorada con 5 estrellas sobre 5

Great to deal with

Great to deal with, Jack was very helpful and knowledgeable. Speedy delivery.
Will certainly use again.

18 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for your great feedback! We're really pleased to hear you found us easy to deal with and that Jack was able to help with his knowledge and support.

It's also great to know your order arrived quickly. We really appreciate your support and look forward to helping you again in the future.

Ultra LEDs

Valorada con 5 estrellas sobre 5

Excellent Service

Thomas, Wayne and Jack, the sales guys I dealt with were excellent. Everything was very slick and advice given on compatable products. Even when a few items were damaged in transit, replacements sent out next day. Great service, product is being installed at the moment and no issues so far, but confident if it's as good as the service, it will be great.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for the fantastic feedback! We're really pleased to hear that Thomas, Wayne, and Jack were able to provide helpful advice and make the process smooth for you.

We're also glad we could quickly resolve the issue with the damaged items and get replacements out to you straight away. It’s great to hear the installation is going well so far, and we’re confident you’ll be just as happy with the final result.

If you need any support during or after the in

Valorada con 5 estrellas sobre 5

Great service.

Bought festoon lights several years ago. Great service.

Recently contacted them for some replacement bulbs and they have sent them out for free. Can’t complain at that! 10/10 for Hassan Umerji in Sales Support.

9 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for the great review! We're really pleased to hear you've had such a positive experience with us over the years.

It's great to know Hassan was able to help with the replacement bulbs and get everything sorted for you. We'll be sure to pass your kind feedback on to him.

Thanks again for your continued support!

Ultra LEDs

Valorada con 5 estrellas sobre 5

Absolutely brilliant company to deal…

Absolutely brilliant company to deal with ,everything perfect from delivery to packaging and the quality of the products are exceptional
As a returning customer I knew what to expect.
Big thanks to jack in sales ,I made a error in my order and it was sorted within minutes ,no messing about

Would definitely recommend

4 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for the fantastic review and for being a returning customer – we really appreciate your continued support.

We're delighted to hear everything met your expectations again, from delivery and packaging to the quality of the products. It's also great to know Jack was able to quickly sort out the issue with your order.

Thanks again for the recommendation, and we look forward to helping you with your next project.

Ultra LEDs

Valorada con 5 estrellas sobre 5

Been buying my LED’s and profiles from…

Been buying my LED’s and profiles from Ultra LED’s for best part of 2 years now always deliver next day once you reach the minimum spend criteria. Tend to deal with Tom Humphrey’s who always advises me on what I need for what I am trying to achieve!

5 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for your continued support over the past couple of years — we really appreciate it!

It’s great to hear that Tom has been able to help with advice on the right products for your projects, and that our delivery service has been working well for you.

Thanks again for choosing Ultra LEDs, and we look forward to helping you with many more projects in the future.

Ultra LEDs

Valorada con 5 estrellas sobre 5

I had a great experience with Ultra LEDs

I had a great experience with Ultra LEDs. The staff, Thomas was very responsive and took the time to explain the products and installation options clearly. He answered all of my questions thoroughly and gave honest, helpful advice that made it much easier to understand what would work best for my usage. I really appreciated his professionalism and product knowledge. Highly recommended for anyone looking for quality LED's lighting and reliable guidance.

2 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for the fantastic review! We're really pleased to hear you had such a positive experience with us.

It's great to know that Thomas was able to take the time to explain the products and installation options clearly and provide helpful advice for your project. We'll be sure to pass your kind feedback on to him.

We really appreciate the recommendation and look forward to helping you again in the future.

Ultra LEDs

Valorada con 5 estrellas sobre 5

Super efficient and Thomas was bang on…

Super efficient and Thomas was bang on with quick advice when i had a query. great product. Great Service.

3 de febrero de 2026
Opinión espontánea
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Respuesta de Ultra LEDs

Thank you for the great review! We're really pleased to hear you found the service efficient and that Thomas was able to provide quick and helpful advice when you needed it.

It's also great to know you're happy with the product and service. We really appreciate your feedback!

Ultra LEDs

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