We were very pleased with the inspection conducted by Philip. He arrived exactly on time and made the whole process feel easy and stress-free. The atmosphere was friendly and professional, and he was... Ver más
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Consulta las opiniones de los clientes
Really happy with the flat. Communication has been great with the property manager Grant and the rest of the team when I was moving in. Very easy process to book the annual visit and log any maintenan... Ver más
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Umega Letting gave me my first flat. Smooth experience getting things sorted. Living in my flat for over 1 year and I can not complain. Repairs are done on time and services are prompt. I Highly recom... Ver más
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Met Jason for the first time today. Very polite and professional. Made to feel at ease with inspection and listened to any concerns I had. The process of booking the appointment for inspection was ver... Ver más
La empresa ha respondido
Información sobre la empresa
- Compañía de administración de propiedades
- también en la categoría
- Agencia de alquiler de apartamentos
- Agencia inmobiliaria
- Inversiones inmobiliarias
Escrito por la empresa
Umega is one of Edinburgh's leading independent letting and estate agencies, managing over 2,700 homes across Edinburgh and the Lothians. We're a people-first business. That means genuinely caring about every landlord, tenant, buyer and seller we work with, not just at the start, but throughout the whole relationship. Our team takes real pride in doing things properly, communicating clearly, and being there when it matters. Whether you're letting a property, selling your home, or thinking about switching agent, we'd love to show you the difference.
Información de contacto
94-96 Brunswick Street, EH7 5HU, Edinburgh, Reino Unido
- 01312210888
- info@umega.co.uk
- www.umega.co.uk
4,7
Excelente
194 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 80% de las opiniones negativas
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Very disappointed DO NOT USE…
Very disappointed DO NOT USE UMEGA!!!They ignored the fact there was freezing cold air blowing through a hole in my baby’s room for 6 months you could see you’re breath so I had to pay triple for my heating! Then after me paying for an end of tenancy clean charged me £245 for dust under radiators and for not cutting the grass! The worst letting agency in Edinburgh!
23 de julio de 2020
Opinión espontánea
Great customer services and very quick…
Great customer services and very quick responses from Umega Lettings! Happy that I have dealt with best letting agents Edinburgh as the expert answered all my queries, as well assisted for the issue for best property management in Edinburgh. As I was not aware of the rules, the team handled everything from repair, renovation to getting the best tenant for my property. Overall, it was a great experience and I would highly recommend Umega Lettings!
13 de febrero de 2020
Opinión espontánea
Disappointed Landlord
As a landlord, I'm finding Umega disappointing.
The communications have been a little chaotic -- I've been billed for costs without getting an invoice, and they've incurred costs which I didn't really agree to (they interpreted an email conversation differently from me - I was surprised by the result). Work has run late and over the estimated cost -- though not extremely so.
6 de septiembre de 2019
Opinión espontánea
Delays with deposit return and highly questionable cleaning charges.
This letting company prides itself on being chipper and friendly, with lots of emoji-filled Facebook posts and emails. In truth, the management of tenants is less than friendly, with unannounced maintenance visits and a stubborn refusal to leave if it’s inconvenient. Brace yourself though for the end of tenancy, return of deposit, waiting time which runs to two months; and the highly questionable cleaning charges which they incur, without checking with you, and then deduct from your deposit. Try querying it with them and they just tell you make a claim to the Deposit Scheme, with all the bureaucracy that involves.
3 de agosto de 2019
Opinión espontánea
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