Fabulous choice and advice as I was unsure what would meet our needs. Really friendly and never felt like I was being upsold. Good communication throughout the job - which was extensive! Finished prod... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We called at United Carpets on Barnby Dun rd Doncaster on 07/01/2026 for a new carpet to put into our Conservatory . We were served by John who did an excellent job & within a short space of time h... Ver más
La empresa ha respondido
Great from start to finish, my third carpet with United Carpets and Beds DONCASTER and great service maintained! On recommendation I splashed out on the more expensive underlay for my stairs oh wow... Ver más
La empresa ha respondido
Absolutely love it … first class service again. From help with selection, to finished product couldn’t be happier. Fitters were the politest, cleanest, professional and friendly - nothing too much tro... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de alfombras
- Tienda de muebles para dormitorio
- Tienda de pisos
- Tienda de muebles
- Tienda de mobiliario para salones
- Colchonería
Escrito por la empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito por la empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Información de contacto
Barnby Dun Road, DN2 4QJ, Doncaster, Reino Unido
- 01302 761717
4,4
Excelente
86 opiniones
Ha contestado el 99% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fabulous choice and advice as I was…
Fabulous choice and advice as I was unsure what would meet our needs. Really friendly and never felt like I was being upsold. Good communication throughout the job - which was extensive! Finished product is amazing!
15 de abril de 2026
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Thank you for your kind feedback, we are happy to hear that you had a great experience with us.
Kind Regards
The team at United Carpets and Beds Doncaster
Another great experience from the team
Another great experience from the team. Carpet selection was straightforward and the sales team were very accommodating. Fitters took care and provided a quality finish.
26 de marzo de 2026
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Rob, thank you for your continued support and for sharing your experience!
We’re so pleased to hear everything went smoothly again and that you found the carpet selection straightforward. It’s great to know our sales team were accommodating and that the fitters delivered a quality finish.
We really appreciate you choosing us again and look forward to helping you in the future.
5 star service from 5 star Phil
5 star service from 5 star Phil. We just keep going back, good honest advice, the latest flooring has now been fitted and looks perfect. See you soon for the next room.
5 de marzo de 2026
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Andrew, thank you for taking the time to share how our Doncaster store did.
Its such a pleasure to hear that Phil and the team were able to provide you with a 5 star service throughout and you're happy with the finished results.
We hope to assist you again in the future. Take care.
Use United a couple of times now
Use United a couple of times now. Always friendly, helpful but not pushy, good prices and quick delivery.
Happy to recommend 👍
2 de marzo de 2026
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Adrian, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Doncaster Store.
Thank you again for the recommendation. Take care.
Great price great service
30 de enero de 2026
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Graham, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Doncaster store.
Thank you again for the recommendation. Take care.
Berber Carpet
We called at United Carpets on Barnby Dun rd Doncaster on 07/01/2026 for a new carpet to put into our Conservatory .
We were served by John who did an excellent job & within a short space of time he found us exactly what we were looking for & we were pleased with the price.
We had the carpet fitted on 09/01/2026 & found the fitters exceptionally good , they did a tremendous job . We are delighted with the whole experience.
7 de enero de 2026
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hello Julia, thank you for taking the time to leave a review.
Its such a pleasure to hear that our Doncaster store was able to make your experience a positive one where they could help you find exactly what you were looking for. We're so pleased that you're happy with the final results.
We hope to assist you again in the future. Take care.
The fitters were really good and clean…
The fitters were really good and clean workers although they cut the hallway short they did go on my measurement and didnt send anyone out to measure it professionally it was solved by fetching another piece .having looked round in places it isnt stuck to the edges and has not gone on the grippers properly therefore it looks threadbare i paid over 1000 pound for it too otherwise the carpet is lovely
17 de diciembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Good afternoon Barbara, thank you for taking the time to leave feedback.
We’re pleased to hear that you found the fitters to be clean, professional, and helpful, and that you’re happy with the carpet itself. We’re sorry to learn about the issues with the fitting, this is not the level of service we aim to provide. Please contact our Doncaster store or alternately email customerservice@unitedcarpets.co.uk so we can look into this further.
Kind Regards
The United Team
Small en-suite lino.
Quick service in store. Not overly expensive. Fitter polite. Not 100% happy with finished fitting as we’ve a big upward crease in the middle of the lino.
6 de diciembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Walter, thank you for taking the time to leave a review.
Its a pleasure to hear that our Doncaster store could make your instore experience a positive one. We're sorry to hear that you're not 100% happy with the finished result. Please contact the store directly or alternately email customerservice@unitedcarpets.co.uk so we can escalate your complaint further.
Kind Regards
The United Team
Friendly helpful service
Friendly helpful service, no hard sell and fitted in time for Christmas as promised, fitting team very polite and professional
15 de diciembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hello Charlie, thank you for taking the time to leave feedback.
Its great to hear that our Doncaster store could provide you with a friendly and helpful service, and the fitting team were very polite and professional.
We hope to assist you again in the future. Have a wonderful day.
Happy with the service from United Carpets
I was given help with making my choice of carpet from John & the fitters did a great job taking up the existing carpet that had been down quite a while. I’d recommend the company.
20 de diciembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Katheryn, thank you for taking the time to share how our Doncaster store did.
We're so glad the team could help you find the best suited carpet for your home, and the fitters did a great job taking up your existing carpet.
We hope to assist you again in the future. Take care.
Poor fit
Great service in store but the fit is very bad. Its bumpy in places and this and isnt fit right around some edges.
Nothing to do with floor underneath - the underlay hasn't been fit right.
Store team arw great though.
Shame the fit let it down
16 de diciembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Good afternoon Anthony, thank you for taking the time to leave feedback.
We're very pleased to hear that you're happy with the instore service that you received from our Doncaster store. However we're sorry to hear that your experience with the independent fitters did not meet the standards that you was expecting. Please contact the store directly or alternatively email customerservice@unitedcarpets.co.uk so we look into this further and come to a resolution.
Kind Regards
The United Team
We had a great experience
We had a great experience. I would recommend 💯
30 de diciembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Doncaster store.
Thank you again for the recommendation. Take care.
JUST AVOID
JUST AVOID
The worst service and fitting.
We paid for our wood floor in May, It was finally finished by cowboys over 6 months later. When I say finished I mean that was their last visit, I finished the missing bits of trim myself and it still needs silicone in places. This project was our entire downstairs in the same laminate so we didn’t expect instant but it could have been done in 3 weeks had they prioritised. Each visit they would give a rough idea of when they would be back to finish, this was always bullshit, sometimes we wouldn’t see them for months, the stress they caused was immense. We had to live with our furniture misplaced for the entire time not knowing when they were coming back or which section they were doing next.
The flooring itself is fine, of good quality. The fitting is a joke. It creaks all over, there are noticeable rises and falls throughout. I have video footage of them using our wheelie bin as a workbench, they never once brought professional equipment with them, just bodged cuts all over. There is chips out of our kitchen and utility cabinets where they go underneath, just left like that raw wood exposed, no silicone or neat finish. There are 2 visible holes where they have cut short. There is one section on a rise and fall where a lip has formed.
They ask for cash after fitting each visit and dared to ask for more than the original agreed amount thinking we wouldn’t be counting. Luckily I kept track and had put aside the exact amount before they started, they certainly weren’t getting a penny more for that atrocity.
The fitter that finished the job was the best one, he took over the job from the other cowboys and he had a bit more respect and understanding, but it was too late the damage was already done.
Throughout this I visited the store several times and to tell them of the issues. They weren’t bothered, out of sight out of mind. They had their money, that’s paid in advance, the fitters not their problem. There was a dance of pretence to care from our new ‘mate’ as he would call me, but it was just to get me off their backs.
Oh and don’t bother with their carpet fitters either. You should see the mess they left too, we literally have to replaster under the stairs where they bashed holes in 8 places, and don’t talk to me about the fit of the trim.
10 de noviembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Good afternoon Jaqueline, thank you for taking the time to leave feedback.
We're disappointed to hear that your experience with the independent fitters has not met your expectations. We take all feedback seriously, particularly where delays, communication issues, and fitting standards are concerned.
After speaking with the store I understand that the length of time it took to complete your job was longer than usual due to a couple of factors. After your initial purchase, the store came to check the measurements and found that the subfloor was in need of work before fitting could begin. After this was completed there was another delay in finding a fitting date that accommodated both to yours and the independent fitter's diary.
We're pleased to hear that you are happy with the quality of the flooring from the store.
Regarding the fitters using your waste bin, this is something the fitters usually do to prevent the dust from falling directly on to the floor to prevent mess in your home. The fitter did confirm after the final session that you were satisfied with the work before they left.
All of your feedback has been passed onto the store management for review. Thank you again for taking the time to leave your feedback.
Kind Regards
The United Team
Excellent service
A great shopping experience as always. Great quality products with an exceptional customer and fitting service.
Quick, professional and friendly service.
I would highly recommend them.
20 de octubre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Lisa, thank you for sharing how our Doncaster store did.
We're so pleased the team could provide you with a great service and the independent fitter was quick professional and friendly.
Thank you again for the recommendation, take care.
Terrible experience
Terrible experience, will never use again! The fitters put staples through my house alarm as they seemed to be rushing, cost me £150 to repair. Got no where with a complaint, fitters never apologised, manager of the Doncaster shop wasn't interested and avoided my calls, went above him but seen as they are all related got nowhere again! Terrible service all round!
19 de septiembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Good afternoon Sarah, thank you for contacting United Carpets and beds.
We are sorry to hear that you had this experience with the independent fitters and our Doncaster store, this is not the service we strive to provide our customers.
Please contact our head office on customerservice@unitedcarpets.net with your details and our customer service team will escalate your complaint further.
Kind Regards
The United Team
Great service from start to finish
Great service from start to finish. No pressure and helpful throughout the whole carpet buying and fitting process
22 de septiembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hello Natasha, thank you for taking the time to share how our Doncaster store did.
Its a pleasure to hear that the team could provide you with a great service from start to finish.
We hope that you love your new carpets, take care.
Friendly staff explained very well how…
Friendly staff explained very well how to decide which carpet is suitable for the stairs.
Thank you
16 de octubre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Jan, thank you for taking the time to leave our Doncaster store a review.
Its great to hear that the team could make your experience with us a positive one, and could help you find the right carpet for your home.
Thanks again for the recommendation, take care.
Carpet
We were served by Phil Mellon, who was professional, polite, extremely knowledgeable and truthful. I feel he stopped me making an expensive mistake, he kindly guided me to my perfect purchase. Great salesman, warm and friendly.
4 de octubre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Corrina, thank you for sharing how our Doncaster store did.
We're so glad Phil could meet your expectations and provide you with a 5 star service.
We hope to assist you again with any future projects, take care.
Carpet fitted
Friendly and efficient staff informative. Helpful and accommodating with dates of fitting carpet.
23 de agosto de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi Jacqueline, thank you for taking the time to leave our Doncaster store a review.
Its great to hear that the team were friendly, efficient & informative when instore.
We hope that you love your new carpet, have a fantastic day.
Dealt with in the shop and the fitters…
Dealt with in the shop and the fitters to a high standard
4 de septiembre de 2025
Opinión espontánea
Respuesta de United Carpets & Beds - Doncaster
Hi John, thank you for taking the time to leave our Doncaster store feedback.
Its great to hear that you're happy with the service that you recieved.
We hope to assist you again, have a wonderful day.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.