United Carpets & Beds - Leeds Opiniones 

181
TrustScore: 4.5 sobre 5

4,5

1 Austhorpe Road, LS15 8QR Leeds, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was impressed with the staff in branch who offered helpful and direct advice, not trying to upsell but giving me straight advice for a product within my budget range. They organised installation at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After been recommended by family to take a look at United carpets and beds to carpet my two bedroom flat. I was greeted by Ian with some great advice, not pushy, didn't rush me, arranged someone to co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Carpets are great quality & and staff are really helpful! Ian and Ewan were great and helped us pick out carpets based exactly on our needs & budget - been purchasing carpets from here for many years... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service and support.Slight problem with first delivery of bed, not quite what we ordered but with only one call from delivery crew the problem was sorted and within 4 days the correct g... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de alfombras
  2. Tienda de muebles para dormitorio
  3. Tienda de pisos
  4. Tienda de muebles
  5. Tienda de mobiliario para salones
  6. Colchonería

Escrito por la empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito por la empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

181 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(181)

1949 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful in store

Very helpful in store. The delivery and collection of old bed was timely and efficient and the bed itself is excellent

8 de febrero de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi David, thank you for taking the time to leave us a review!
We're so pleased to hear that our Leeds store and beds delivery team was able to meet your expectations and make your experience with us a positive one.
We hope you love your new bed, and hopefully we will see you again in the future!

Valorada con 5 estrellas sobre 5

Excellent service,

I have used this company for 30 years.
They have always been friendly helpful and very affordable.
Great customer service both in shop and fitters.

1 de enero de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hello Helena, thank you for taking the time to leave us feedback!
its such a pleasure to hear that you have been using our Leeds store for over 30 years and you have always found us affordable and helpful.
We look forward to your next visit with us, take care!

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Friendly and helpful staff. Managed to get carpets fitted between xmas and new years after moving into a new build.

21 de diciembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hello Caroline, thank you for taking the time to share with us how our Leeds store and independent fitters did!
Its great to hear that they could both make your experience with us a positive one.

Valorada con 5 estrellas sobre 5

Simple little job well executed

We knew what we wanted. Staff in the shop gave us options and information. Booked for someone to call and fit the hard board floor and arrange for the fitter to call when the lino had arrived at the shop. Quick simple organised.

20 de enero de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Stephen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of flooring.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Leeds

Valorada con 5 estrellas sobre 5

Great company to deal with and all went…

Great company to deal with and all went to plan from measuring up to fitting new, great product and fitting services. Thanks for everything

9 de enero de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Ian,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team.
All the best,
United Carpets & Beds Leeds

Valorada con 5 estrellas sobre 5

Living room carpet

The gentleman in store was very helpful.
We couldn't make our minds up with having so many different choices.
With his help our room looks lovely 😍

13 de diciembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Tracy, thank you so much for taking the time to leave us a review! We're so happy to hear that our Leeds store could make your experience with us a positive one!

Valorada con 5 estrellas sobre 5

Great customer service and…

Great customer service and support.Slight problem with first delivery of bed, not quite what we ordered but with only one call from delivery crew the problem was sorted and within 4 days the correct goods were delivered. Can't thank them enough would definitely use them again. Thanks again 👍👍

23 de noviembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hello Geoffrey, thank you for taking the time to leave us honest feedback! We're sorry to hear that there was a slight problem with your delivery, but its great to hear this was quicky rectified for you! Thanks again for the recommendation.

Valorada con 5 estrellas sobre 5

All staff we dealt with were great and…

All staff we dealt with were great and was fitted great by the carpet fitter. Would recommend to anybody who is interested and value for money.

13 de diciembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Irene, thank you for taking the time to leave us a review! We're so glad our Leeds store could make your experience with us a positive one, take care!

Valorada con 5 estrellas sobre 5

Good service

The staff were very helpful yes speed of delivery was good and the chosen bed is a delight to sleep on

7 de diciembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hello Carol, thank you for leaving us such a kind review! We hope you love your new bed, take care.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Really knowledgeable and experienced sales man and very polite. Have bought from this store before and woo do again very impressed. Highly recommend

16 de noviembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hello Ann, thank you for leaving us such a kind review! We're so glad our Leeds store could make your experience with us a positive one.

Valorada con 2 estrellas sobre 5

The carpet I wanted they said they…

The carpet I wanted they said they couldn't do as my room.was too big (understandable).
Then explained that I have a dog and kids and need a hard waring carpet, sold me the one i have and it's definitely not hardwaring, it's getting pulled all over, and will need another carpet in about 6months!

16 de noviembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Good afternoon Jodie, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your experience with our Leeds store. Please reach out to us at your earliest convenience at customerservice@unitedcarpets.net so we may further assist you in working towards a resolution. We look forward to hearing from you.
The United Team

Valorada con 5 estrellas sobre 5

Dealing with United Carpets is a…

Dealing with United Carpets is a pleasant and friendly experience. A well established and respected vendor in our community and they know their stuff and are very competitive.

My only gripe is the mess I had to clean left by the fitter, but that is not United Carpets fault hence the 5 stars.

Overall great service and very accommodating.

11 de diciembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Chris, thank you for taking the time to leave us a review! We're so glad our Leeds store could make your experience with us a positive one, we hope you have an amazing Christmas!

Valorada con 5 estrellas sobre 5

Good service when choosing

Good service when choosing. Very pleased with the carpet and the fitting. Just what we wanted!

29 de noviembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi, thank you for leaving our Leeds store such a kind review! We're so glad you found exactly what you wanted, take care!

Valorada con 5 estrellas sobre 5

New Carpet

Great service in store with help to choose the correct type of stairs and landing carpet and expertly fitted on the day of my choice - would definitely recommend.

28 de noviembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Rosemary, thank you for leaving our Leeds store such a kind review! We're so glad they could help you find the right carpet for your stairs! Thanks again for the recommendation, we hope you have a great Christmas!

Valorada con 5 estrellas sobre 5

Good sales knowledge in store

Good sales knowledge in store, prompt delivery. Excellent carpet fitter.

21 de octubre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Denise, thank you so much for taking the time to leave us a review! its a pleasure to see what a quick and efficient service you recieved from our Leeds store! we're so happy we could help, take care.

Valorada con 5 estrellas sobre 5

He was very good

He was very good. And polite. Fitted kitchen tap and sealed round the sink. No cold water was coming out of the tap also did that for me too. Lovely man. Fitted the stair carpet and my cushion floor in the kitchen.

14 de octubre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hello Julie, We're so glad you shared your experience with our fitter with us! We love to hear feedback like this. We are very happy to have provided you with such a positive service! We hope you enjoy your new flooring.

Valorada con 2 estrellas sobre 5

Shop good, fitters terrible

Very helpful and polite staff in the shop and no pressure selling or anything like that. Product is great and value for money.

The fitter however was woeful and left us with an unsecured toilet and dividers that weren't stuck to the floor. Happy to buy from them again but will never use their recommended LVT fitter again that's for sure.

3 de octubre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Good afternoon Gareth, firstly thank you so much for taking the time to leave us feedback! Its great to hear that you're more than happy with the product you purchased and the price. We're disappointed to hear that this was not again the case when it came to the LVT being fitted by our independent fitters. When you have an opportunity, please reach out to us at Customerservice@unitedcarpets.net so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon

Valorada con 5 estrellas sobre 5

The staff were great

The staff were great, very helpfull, they have a good choice and range
The carpet fitter brought our carpet and was very efficient and friendly

3 de octubre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Stuart, Its a pleasure to hear about your experience with us! We hope you love your new carpets!

Valorada con 5 estrellas sobre 5

Really happy with the carpet

Really happy with the carpet. Really good price as well.

10 de septiembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Tim, its great to hear your happy with your new carpets, Thanks for taking the time to leave us a review!

Valorada con 4 estrellas sobre 5

Good delivery

Good delivery, installation. Quality product

10 de septiembre de 2024
Opinión espontánea
Logotipo de United Carpets & Beds - Leeds

Respuesta de United Carpets & Beds - Leeds

Hi Cheesy, thank you so much for the positive review! Take care

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