United Carpets & Beds - Northfield Opiniones 

179
TrustScore: 5 sobre 5

4,8

Chatham Road, B31 2PD Birmingham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’d highly recommend Calum at United Carpets. He was extremely helpful, friendly and patient while I was choosing my new carpet. He took the time to understand what I was looking for and gave me r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service both professional and friendly from the Northfield United Carpets. We had all our laminate floors and carpets in our 3 bedroom house changed. From initial quote Seb steered us right on b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Seb at United Carpets was amazing at dealing with flooring our entire new house. Second time we've used United Carpets now because of first experience. Our fitter Neal has been brilliant at doing our... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The carpet is perfect, the store assistant was amazing, really knowledgeable and helpful. The only little problem we had, was the wallpaper got a little bit scuffed during the fitting. (In a newly dec... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de alfombras
  2. Tienda de muebles para dormitorio
  3. Tienda de pisos
  4. Tienda de muebles
  5. Tienda de mobiliario para salones
  6. Colchonería

Escrito por la empresa

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Escrito por la empresa

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

179 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(179)

1949 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very friendly sales person

Very friendly sales person.
Excellent installer . (Neil) Very helpful. Took pride in his work and made some good suggestions.

3 de enero de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Paul, thank you for taking the time to leave a review.

Its a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service.

Thank you again for the recommendation. Take care.

Valorada con 4 estrellas sobre 5

Good service

Good service. Fitter was very professional.

2 de enero de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Elaine, thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with the service that you recieved from our Northfield store.

Thank you again for the recommendation. Take care.

Valorada con 5 estrellas sobre 5

Excellent work from United Carpets

We went to the shop to purchase a carpet and underlay. In the shop we met Callum who was very very helpful and showed us a variety of carpets and explained the difference between them which was very helpful with us choosing exactly what we wanted. Also we didn't have to wait very long for the delivery of the goods.
Then there was Neil, the carpet fitter. A great friendly guy who has done a fantastic job of laying the underlay and carpet. Neil is what we call a real people person and somebody who we would without hesitation use again for future jobs. Overall, from start to finish a fantastic job from United Carpets and Neil the fitter and would recommend to anybody else.

2 de enero de 2026
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Janet, thank you for taking the time to leave such a kind review.

We’re delighted to hear about your positive experience from start to finish. It’s great to know that Callum was able to guide you through the different carpet options and help you choose exactly what you wanted.

Its a pleasure to know that you're happy with the finished results. Thank you again for the recommendation.

Valorada con 5 estrellas sobre 5

Wonderful job from Neil

Wonderful job from Neil. Lovely guy, fitted everything perfectly and promptly. Would recommend ⭐️⭐️⭐️⭐️⭐️

22 de diciembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Usman, thank you for taking the time to leave a review.

Its great to hear that our Northfield store could meet your expectations and provide you with a 5 star service.

We hope to assist you again in the future. Take care.

Valorada con 5 estrellas sobre 5

Stair runner

Ordered a stair runner with edging, most other shops send these carpets off for weeks to be made. Neil the fitter did it all manually over the weekend. They fitted me in the weekend before Xmas as I was going away & Neil professionally came to fit it and it looks amazing.

21 de diciembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Dawn, thank you for taking the time to share your experience with us.

Its such a pleasure to hear that our Northfield store could provide you with a quick and efficient service that met your expectations, and got you in for fitting before Christmas.

We're so glad that you're happy with the finished results. We hope that you have a wonderful Christmas and new year!

Valorada con 4 estrellas sobre 5

Carpet order

Still not received my carpets bit did agree to after Christmas

2 de diciembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Ian, thank you for taking the time to leave a review.

We're looking forward to fitting your new carpet after Christmas, and hope you will be satisfied with the finished results.

We hope you have a great Christmas and new year. Take care.

Valorada con 5 estrellas sobre 5

Neil - Northfield Branch

Neil came to fit my whole house, downstairs in vinyl and the stairs, landing and bedrooms with underlay and carpets. Considering he did the job by himself and had furniture to move around, he completed the job to an excellent standard, job completed over two days. Thanks

17 de diciembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Daisy, thank you for taking the time to leave such kind feedback.

Its a pleasure to hear that our Northfield store could meet your expectations and provide you with a 5 star service, and the fitter completed the job to an excellent standard.

Thank you again for the recommendation. Take care.

Valorada con 5 estrellas sobre 5

I am so happy with all my new floors

I am so happy with all my new floors! Choosing, booking and ordering was so quick and easy. All Lovely quality too. Then Neal, who laid the floors was just brilliant. He got it all down and finished by himself in 2 afternoons and did such a lovely job! Definitely would use you again If I even change my styles.

11 de diciembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Charlotte, thank you for taking the time to share how our Northfield store did.

We're delighted to hear that choosing your flooring in store was quick and easy, and the fitter did a brilliant job and you're happy with the finished results.

We look forward to assisting you again in the future. Take care.

Valorada con 5 estrellas sobre 5

United Carpets Northfield

Neil came to fit a large carpet in an awkward shaped room. He and Callum wrestled the carpet into position and fitted it superbly taking time to get the details right. We will definitely be using him again. Callum’s advice in the shop was invaluable.

10 de diciembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Raymond, thank you for taking the time to leave a review.

Its great to hear that our Northfield store could meet your expectations and provide you with a 5 star service.

We look forward to your next visit with us. Take care.

Valorada con 5 estrellas sobre 5

Very good company

Very good company. Reasonable prices. Excellent customer service and friendly fitters.

13 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hello Jenifer, thank you for taking the time to leave our Northfield store a review.

We're so glad that the team could provide you with excellent customer service with reasonable prices and the fitters were friendly.

Thank you again for the recommendation. Take care.

Valorada con 5 estrellas sobre 5

Communication

Neil phoned me to say he was on his way to come and fit a room not landing and stairs so he phoned office to be told he got landing on stairs to do then drive all the way from Northfield to come and still fit my carpets bless him think he need extra bonus very happy with his work would definitely recommend Neil for carpets to any one

3 de diciembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Debbie, thank you for taking the time to leave feedback.

Its such a pleasure to hear that the fitter could go above and beyond to ensure that your expectations where met, and you are more than happy with the finished results of your carpets.

Thank you again for the recommendation, have a fantastic day and weekend.

Valorada con 5 estrellas sobre 5

Nice products, fantastic service

Lovely carpet, and can’t praise the carpet fitter enough, did an excellent job , above and beyond expectations.

27 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Stephi, thank you for taking the time to share how our Northfield store did.

we're so pleased that the team could go above and beyond to ensure that they exceeded your expectations and provide you with a 5 star service.

We hope that you love your new carpets, take care!

Valorada con 5 estrellas sobre 5

Easy and Reliable service

Easy, quick and reliable service. Neil was very friendly and professional. Have used them before and will do so again.

27 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hello, thank you for your kind feedback.

Its so great to hear that you're pleased with the service that you received from our Northfield store.

We look forward to assist you again with any future projects, take care.

Valorada con 5 estrellas sobre 5

Great price

Great price
Good communication from chap in Northfield store .
Also fitter was quick friendly did job professionally.
Highly recommended

24 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Andy, thank you for taking the time to leave our our Northfield store a review.

Its great to hear that you're happy with the service that you recieved.

Thank you again for the recommendation, take care.

Valorada con 5 estrellas sobre 5

Neil was absolutely amazing

Neil was absolutely amazing, was very quick putting down both carpets and a lovely man. Would highly recommend and would use again :)

18 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Shanai thank you for taking the time to leave us a review.

We're so glad to hear that you're pleased with the service you received from our Northfield store.

Thank you so much for the recommendation, take care.

Valorada con 5 estrellas sobre 5

Neil came out to fit my carpet that I…

Neil came out to fit my carpet that I thought was a straight forward replace .. turns out it never is.. Neil was patient and sorted the levels out and new carpet looks great . Brilliant finish and lovely professional service

18 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Natalie, thank you for your kind feedback.

Its great to hear that our Northfield store & independent fitter could make your experience with us a positve one, and you're happy with the finished results.

We hope to assist you again with any projects in the future, take care.

Valorada con 5 estrellas sobre 5

Top Fitter

We had our bedroom carpet fitted in August. Neal arrived (at the time I was given) and did the job. Great. Later we noticed marks so we called the shop and Neal came back the same day. Turned out the carpet had a manufacturing fault. He spoke to the shop and explained, we went and agreed on an alternate carpet (our original was out of stock) but we were given an upgraded one. Neal was back within a day, defective one out, new one in. Champion.
We then had our stair carpet fitted 3rd November, we could have had it sooner but elected to wait for Neal to be available again not just because of his carpet fitting skill but the customer service follow up once he knew there had been an issue with the original bedroom one.
We will certainly use this shop again and wait for Neals availability.

3 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Pete, thank you for taking the time to leave a review.

We're so pleased our Northfield store could meet your expectations and provide you with a 5 star service.

We look forward to assisting you again in the future, take care.

Valorada con 5 estrellas sobre 5

Had my carpets fitted yesterday

Had my carpets fitted yesterday
Neal was very polite and friendly
Thank you for making a house a beautiful home for me and my family,
I would highly recommend, 10/10 service

11 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Rachael, thank you for taking the time to leave a review.

Its great to hear how our Northfield store could meet your expectations and provide you with a 10/10 service.

Thank you again for the recommendation, take care.

Valorada con 5 estrellas sobre 5

Attentive and knowledgeable staff

Attentive and knowledgeable staff. Great choice of floor coverings available.

31 de octubre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Lynda , thank you for taking the time to leave our Northfield store a review.

We're so pleased that the service you recieved met your expectations.

We hope to assist you again with any future projects, take care.

Valorada con 5 estrellas sobre 5

Neil was very professional and helpful.

11 de noviembre de 2025
Opinión espontánea
Logotipo de United Carpets & Beds - Northfield

Respuesta de United Carpets & Beds - Northfield

Hi Timothy, thank you for your feedback.

We're so happy to hear that you are pleased with the service that you recieved from our Northfield store.

Thank you again for the recommendation, take care.

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