Selected stair carpet & underlay, very helpful staff but not pushy to get a sale. Carpet fitters were prompt to times given. Because of patterns on Carpet it made the job more difficult but matched up... Ver más
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Units 4 & 5, Tradeworld, Rotherham Road, S62 6FP Rotherham, GB
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Selected stair carpet & underlay, very helpful staff but not pushy to get a sale. Carpet fitters were prompt to times given. Because of patterns on Carpet it made the job more difficult but matched up... Ver más
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Great choice of carpets which suit our requirements! And price wise very reasonable! We know that from experience they ll do a great job fitting the carpet we ve just ordered and Carl dealt with our o... Ver más
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We had a great experience with Daz when choosing our new mattress. He was really friendly, knowledgeable, and took the time to explain everything without making us feel pressured. He listened to what... Ver más
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The fitter turned up unaware that I'd requested that he assesses my existing floorboards to see if i needed ply board before the laminate is fitted. Due to not being made aware of this, he was unabl... Ver más
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United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

Units 4 & 5, Tradeworld, Rotherham Road, S62 6FP, Rotherham, Reino Unido
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The whole experience was more than satisfactory from ordering to fitting. The salesman was knowledgeable and didn’t try to talk us into a more expensive carpet. The guy who came out to measure was very polite and informative. The fitters were like the chuckle brothers very amusing but they were also very professional. The job was completed in good time and the carpet looks great. Highly recommend United Carpets.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Very helpful staff. Helped me make the right choice. They were also helpful when we couldn't get the remote control to work. They sorted it out for us.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
All the staff in store were extremely friendly, helpful & knowledgeable both times we attended the store.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Carpet cut off range great on ticket said fitting free but to get that you had to buy underlay. The carpet fitter was excellent and the carpet quality was too

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Really helpfull, sorted everything for us. Thanks again

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Very efficient and friendly and very good service

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Very helpful and friendly staff, nothing was to much trouble

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Polite installers. Very quick and no fuss. Paid so there was no visible seam on 2 bits of carpet but unfortunately it's very much visible. Will be going into shop to get this corrected

Respuesta de United Carpets & Beds - Rotherham Clearance Store
I am very happy with my flooring. The price was reasonable. All the staff were very helpful and polite. The floor fitters provided good service as well. Highly recommended and 5 stars given!

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Excellent product. Good customer satisfaction. Carpet fitters did great job.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
We love our carpet and Lino!
There was some miscommunication with what we were supposed to do with our treads due to having a runner on the stairs. We were not told that we had to cut these down ourselves. When I rang, I was greeted with a slightly rude shop assistant who bluntly said “it’s on your documents,” documents that we were not given. I had to then ask how to cut these down as I assumed that this would either be done for us, or us remove them and then the fitters put these back down. This wasn’t possible from the shop’s perspective so there were some treads that were out of measurement as we didn’t know what to do from the poorly explained instructions.
When the fitters came, they were great, efficient and thorough. However, we asked for a black bracket for the top, these were unseen due to them having to be ordered in and there were no examples of such brackets to hold the carpet to the top of the stairs where the lino was. This bracket had a lip and was therefore a tripping hazard. Unfortunately the fitters then could not fit the, already paid for, bracket. This was not great on the shop’s behalf.
Overall, we love the quality of our carpet and lino, just the odd incident that let it down.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
The fitter turned up unaware that I'd requested that he assesses my existing floorboards to see if i needed ply board before the laminate is fitted. Due to not being made aware of this, he was unable to fit my laminate on the allotted day. This meant that I wasted a day booked off work and the fitter lost out on a days pay (as self employed).
Anyway, there seems to be a sizeable communication vacuum between the shop assistants and the fitters.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Always good service always good value.Helpful staff in store,and efficient friendly fitter’s.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Excellent service and quality carpets and bed

Respuesta de United Carpets & Beds - Rotherham Clearance Store
We have always bought our floor covering from United Carpets. Very professional, honest, down to earth, personable. Customers are not pounced upon the minute they walk through the door. One is allowed to browse at leisure.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Very good service both inside the store at Parkgate and the fitting team who arrived on time and did an excellent job.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Excellent service in the shop informed when the carpet arrived sorted the fitting date fitters arrived on time and did a first class job

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Great service. I was so pleased with my new bedroom carpet I ordered another one. This was delivered & fitted on time by very good carpet fitters.

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Good carpets, but the fitter rushed and I have a lumpy carpet with air underneath, its not straight or stuck to the floor

Respuesta de United Carpets & Beds - Rotherham Clearance Store
Great customer service . Mark is great at his job .

Respuesta de United Carpets & Beds - Rotherham Clearance Store
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