The staff in the shop the young man in the shop was very helpfull " jacob" who advised me on the carpet i bought &the fitters were very palight as well good job all round
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The staff in the shop the young man in the shop was very helpfull " jacob" who advised me on the carpet i bought &the fitters were very palight as well good job all round
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Fantastic experience at UC&B - Craig came to measure up, rang back later that day with a quote and got us all booked in. Craig kept in contact when the carpet came in and they’ve been able to fit it b... Ver más
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We used this company to do 2 rooms for my father in-law who had just had a stroke and was moving into residential. We had 2 end of rolls and was happy with the price. However when it came to fitting t... Ver más
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Visited shop to choose carpet and underlay, staff very helpful and a good selection to choose from. Supply, measuring and fitting done to a high standard and at a very good price. Not our first time... Ver más
La empresa ha respondido
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

2-4 Moseley Street, WV10 6HL, Wolverhampton, Reino Unido
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The staff in the shop the young man in the shop was very helpfull " jacob" who advised me on the carpet i bought &the fitters were very palight as well good job all round

Respuesta de United Carpets & Beds - Wolverhampton
Great company easy service came in fitted left no mess would highly recommend

Respuesta de United Carpets & Beds - Wolverhampton
Fantastic experience at UC&B - Craig came to measure up, rang back later that day with a quote and got us all booked in. Craig kept in contact when the carpet came in and they’ve been able to fit it before Christmas - which was the hope but we wasnt sure if we’d left it too late to book. The fitters were great - we’d just decorated and I’ve heard carpet fitters can ‘scuff the walls’ but ours were left in perfect condition. The carpet is great quality and has transformed the house. Thanks all x

Respuesta de United Carpets & Beds - Wolverhampton
Needed a small carpet and found a great bargain.
Delivery and fitting also very good.

Respuesta de United Carpets & Beds - Wolverhampton
Excellent service received by United Carpets, have used them before and will continue to use again!

Respuesta de United Carpets & Beds - Wolverhampton

Respuesta de United Carpets & Beds - Wolverhampton
Helpful advice and at every step of the way staff were friendly and the carpet fitter was very professional. Carpet looks great.

Respuesta de United Carpets & Beds - Wolverhampton
Very pleased with end result, staff very friendly and accommodating. Will definitely use this company again

Respuesta de United Carpets & Beds - Wolverhampton
Customer service ❌
Overall quality and standard of fitting ✅
Went into store, chose a carpet we were happy with asked about fitting and was told they could fit on Saturdays (perfect for us) so went ahead and ordered. Was told we’d get a call in a couple of weeks when carpet arrives to arrange fitting.
So we have the call and all of a sudden they don’t work Saturdays (convenient now they’ve had the money)
I then suggest Mondays would be the best suitable day in the week, was then suggested by United carpets that Monday 25th would be available. I kindly remind them that Monday 25th is a bank holiday. To which he replies “no problem my fitters can work bank holidays”
Perfect all sorted 👍🏻
No not quite….
Get a phone call a week later saying we can’t fit on Monday 25th because it’s a bank holiday 😂😂 laughable
So eventually set on a day couldn’t give us a rough time couldn’t even say morning or afternoon so had to get someone to sit in the house all day and wait but finally it’s done
So although I’m happy with the carpet and how it was fitted etc the customer service leading up to it was shocking so I’ll avoid in the future

Respuesta de United Carpets & Beds - Wolverhampton
Excellent service very friendly staff and very helpful, our daughter recommended you to us she said how helpful and friendly everyone was and she was right have recommended you to other people thank you for your service

Respuesta de United Carpets & Beds - Wolverhampton
Extremely over the moon with my new carpets great quality and excellent customer service!! Truly recommend!! 👏🏻👏🏻

Respuesta de United Carpets & Beds - Wolverhampton
Ordered carpet over 6 wks ago and still not received it let alone had it fitted . I left a voice mail and NO one replied.
Called again few days ago and was told its not in stock yet . The pris that we wasn't informed of thus and it was us that chased it up .it would of been good for a update as was told may take up to 3 wks but this is over 6 wks now

Respuesta de United Carpets & Beds - Wolverhampton
When choosing a carpet for a bedroom the gentleman was extremely knowable and helpful in making the right choice. It was fitted on the date we agreed and I'm extremely happy with the service.

Respuesta de United Carpets & Beds - Wolverhampton
Visited shop to choose carpet and underlay, staff very helpful and a good selection to choose from. Supply, measuring and fitting done to a high standard and at a very good price.
Not our first time using United Carpets and won't be the last. Many thanks from two happy customers.

Respuesta de United Carpets & Beds - Wolverhampton
We used this company to do 2 rooms for my father in-law who had just had a stroke and was moving into residential. We had 2 end of rolls and was happy with the price. However when it came to fitting the off cuts and rubbish were left in the flat for him to remove. We weren't made aware he would need to discard of the rubbish himself.

Respuesta de United Carpets & Beds - Wolverhampton
Poor communication, lengthy waiting time, very poor fitting

Respuesta de United Carpets & Beds - Wolverhampton
We always use this specific store (Stafford Road, Wolverhampton). The staff are lovely, the carpet is good quality and priced well. We always recommend them to family and friends and will continue to do so.

Respuesta de United Carpets & Beds - Wolverhampton

Respuesta de United Carpets & Beds - Wolverhampton
I have a positive experience from start to finish . Given good advice and the carpet fitter was friendly but also professional

Respuesta de United Carpets & Beds - Wolverhampton
Good selection of products with a friendly and professional service. Thank you

Respuesta de United Carpets & Beds - Wolverhampton
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