Very unprofessional run by a young lad who's parent bought the business for him. Generally young staff with poor customer service. One of the female staff is regularly seen driving round hoole using... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
They have recently changed their name to Dwell Estate Agent under same management and staff. I was a tenant lived in a property for 5 years, and I was asked to move out by section 21 and after I mov... Ver más
I don't understand why people use high street agents anymore specially as they just list properties on right move and zoopla and sit down and wait for tenants to contact them. So don't waste your... Ver más
Tough and heartbreaking story on BBC news, 6pm Tuesday 15th November. I lived with similar conditions - white rot around the sink - the most precious area for food prep. After repeated reque... Ver más
Información sobre la empresa
Información de contacto
19 Charles Street Hoole Chester CH2 3AY, Reino Unido
- 01244 886 636
- info@urbansaleandlet.co.uk
- www.urban.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This company is amazing.
This company is amazing.
I can advertise my properties with no fuss and all the help and assistance needed. They give great advice and a prompt service.
Incredibly good value.
I really could not manage without these guys.
If you want to let your property with minimal fuss and Maximum exposure then please dont hesitate to give them a go!
Easy to use website
Easy to use website. Very helpful staff who always deal with queries quickly.
Quality of service was excellent.
So much easier and obviously cheaper than my usual High Street agent.
Quality of service and pleasant interaction with staff was excellent.
Stressful experience
We have used Urban before and found them helpful and professional in finding us tenants
Our property is still not listed after 5 days despite numerous phone calls and emails.
It appears they have outsourced to a call centre in Manilla and it is impossible to get any help or answers as we are passed from Manilla to London but cannot speak to staff ( if there are any ) in the Tunbridge Wells office.
Time consuming, stressful and a financial loss
I have been using Urban.co.uk for many…
I have been using Urban.co.uk for many years; it appears that they have outsourced their enquiries to a call centre, who do not answer the phone or pass on messages. I have now made 5 calls, sent 1 email and received no reply. My property has not been listed in 5 days!!
I don't usually post by feel I need to as this business is being highly affected as is my own.
Great service and value
Great service and value. Tenant signed up within a week and everything taken care of. Lots of viewings and interest. A big thanks to Danny who turned around all paperwork quickly, and for his guidance through the process.
excellent service
I’ve just completed another successful…
I’ve just completed another successful letting through Urban. As usual it has been easy, efficient, the website is a joy to use and Daniel is very quick responding to emails.
I am so pleased that several years ago I chose Urban to find a tenant over the incompetence of the high street agents who charge five or six times as much to make a complete hash of things. I’ve been a landlord for 15 years and in the early years there was no choice but to go to a high street agent. I’ve used four, from full management to just finding a tenant. I usually ended up having to get involved because these agents would create one disaster after another, which I was paying for.
Now all I need is an efficient company, Urban, to get my property out there on the Internet, provide me with a stream of potential tenants, reference them and then I take it from there.
Thank you Urban.
I've been using Urban.co.uk for a…
I've been using Urban.co.uk for a number of years now and I have found their service and use of their website excellent. We have found very good tenants through them and generally this happens on the first day of viewings. I would most definitely recommend them
Excellent service yet again!
The team at Urban always respond quickly to my email questions or on the phone. They have been professional and easy to deal with, even when I've had tricky amends to make to the tenancy agreement. The process has gone without any hitches and the electronic signing worked well, even when I had a tenant who didn't know how to do it initially. Knowing they are on the end of the phone most of the time to be able to help at any stage provides peace of mind.
Urban was excellent in all aspects
Great Value For Money & Courteous Staff
I am very impressed with the work Urban did for me, and the team in Urban are clearly capable enough to advertise my property in such short time and delivering what they promised. I believe in, and value, such concepts as online agencies where the high street agents who monopolised the market for decades (and ripped us off) is no longer the only option available. Urban are disrupting the market and I am sure with their great customer service and their easy to use platform that they will thrive and grow exponentially.
I will be back again soon with more ads as I am in the middle of preparing for new investments in buy to let. I will be in touch soon!
Great Service!
They haven't answered the phone for a…
They haven't answered the phone for a week ...or responded by email
Professional and attentive.
Easy to register with
Easy to register with and list your property.
Good people to deal with
Good people to deal with
Have used them serval times
Danny is a super chap and always helpful with a smile in his voice
I've been using Urban.co.uk for over 5 years now!
I've been using Urban.co.uk for over 5 years now. I let all my properties through them!!
Urban were amazing
Urban were amazing! Really helpful in getting my advertisement set up. Had an enquiry within 24 hours of placing the ad and let in two days. Will use them again without hesitation 😃
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








